Glassdoor is your free inside look at Children's Mercy Hospital reviews and ratings - including employee satisfaction and approval ratings for Children's Mercy Hospital CEO Randall L. O'Donnell. All 16 reviews are posted anonymously by Children's Mercy Hospital employees.
92% of the CEO
Randall L. O'Donnell
Current Employee – been working at Children's Mercy Hospital
Pros – The people!!! The staff at CMH is so happy to be there and really hate to leave when they need to for personal reasons. This is a great place to start a job. A lot of education and orientation to the jobs at CMH. Great staff support and is somewhat good with making a schedule that works for the staff, especially if needed for school.
Cons – Most units are not very flexible on shifts other than 12 hours, unless it is an extra shift. Must work weekends and holidays at some point, even if you are just part-time.
Advice to Senior Management – Would like more feedback tools, review tools, and to be more flexible on splitting shifts. Management needs to be more involved in the patient care to see what the staff is doing and get a feel for the problems that exist.
Yes, I would recommend this company to a friend
2010-07-17 09:06 PDT
1 person found this helpful
Current Employee – been working at Children's Mercy Hospital
Pros – Everything. This is a place where the kids REALLY DO COME FIRST! From management to staffers, everyone understands this and works together.
Cons – Sometimes upper management have different ideas about how to achieve the same goal. Occassionally it takes too long to come to concensus and it leaves middle managers scrambling to implement their decisions.
Other than that...this place is wonderful!
Advice to Senior Management – Keep doing what you are doing. Make decisions together.
Yes, I would recommend this company to a friend
2010-04-20 14:30 PDT
1 person found this helpful
Current Employee – been working at Children's Mercy Hospital
Pros – Well respected institution in the community.
Working for the good of children.
Tuition pre-payment for school, Avila Advantage on campus program.
Cons – You're expected to consider yourself lucky to work at such a well-respected institution.
Absolutely no chance of moving up from within. You must leave and then return in order to get a promotion of any type despite any education you gain.
I've worked here for 10 years and am finishing up my MBA. Members of my class have said they were actually told by HR that the education we gained while employed here is worthless in our application for promoted positions. They would consider someone from outside the institution before someone from within.
Major difference in viewpoints of people who have been here less than 5 years and those who've been here over 5 years. 5 years seems to be the point at which you are exposed to the rotten, ugly underbelly that is the good ol' boys political network of CMH. The happy, glossy facade hides an ugly, horrible, political minefield. Welcome to hell my friends.
Advice to those who want to work here: get in, get your education, get out within 5 years...period.
Advice to Senior Management – Create plans for people to grow professionally and to be promoted or keep watching good, talented people who share your vision and culture walk out the door to better opportunities.
2009-11-16 14:10 PST
2 people found this helpful
Current Employee – been working at Children's Mercy Hospital
Pros – The pay at Children's Mercy Hospital is pretty decent. Working to promote the health and wellness of children is very satisfying. There are ways to advance in the organization, if you play to the right people.
Cons – Management doesn't care about staff. I had a human resources employee tell me that everyone is expendable. The politics of the hospital is complex and gets in the way of doing a good job in some departments. Nurses and Doctors are treated well, but everyone else not so much. Nurses rule this hospital, so if you go against them, it doesn't go well. Management is in competition with eachother, so sometimes things don't get done, that should. If you believe in the "Mercy Way", things will go well for you at this hospital.
Advice to Senior Management – Communicate with your staff!
2009-01-11 15:09 PST
Current Employee – been working at Children's Mercy Hospital
Pros – I personally love working with the kids. I truly look forward to coming to work to see what cute kiddos I am going to meet and take care of for that shift. In addition, I am very proud to work at this hospital. It was just recently rated one of the Top 10 Places to Work in Kansas City, which I think speaks for itself. This hospital works very hard to encourage their employees to move up into a more senior leadership role. They also makes you feel appreciated and proud to be a part of an organization that is so well respected in Kansas City. If anyone has had a child come to Children's Mercy Hospitals and Clinics, I have never heard a negative comment. Almost everyone has had a positive experience regarding their treatment at this hospital. I am proud to say I work at Children's Mercy.
Cons – I honestly do not believe their are any downsides. I can not imagine myself working in any other hospital or clinic than my current location. All of the staff members work together in order to give these children the best possible care. I have several friends who work at other nearby hospitals, who are unsatisfied with their New Nurse Orientation process, scheduling, and hospital policies; however, I have not had a single complaint to give with my hospital. If I were to pinpoint the hardest downside to working at Children's Mercy Hospital, I would have to say that to see some children in pain, or terrible situations, that would be the biggest downside. I just have to keep in mind that I am taking care of these children to make them better to get through the hard shifts.
Advice to Senior Management – I would have to say that the New Graduate Nurse Orientation is fantastic. I truly felt very prepared coming off orientation to be working by myself. The classes and instructors were very helpful and made the learning fun and easy to remember. I really feel as though I am a part of a great team at this hospital, that I am truly making a difference in the lives of these children.
Yes, I would recommend this company to a friend
2008-11-19 03:36 PST
2 people found this helpful
Current Employee – been working at Children's Mercy Hospital
Pros – CChildren's Mercy, for the most part, is highly committed to providing top-notch care to children. As a physician you have access to the best in diagnostic and laboratory testing and specialists available for consultation for your patients. Most everyone that works here takes great pride in what they do, and therefore, everyone works with a great sense of teamwork and purpose. It is a beautiful campus that is always expanding to meet new needs. The hospital takes good care of its employees with great benefits and programs. The salaries are also very competitive and physicians have a nice educational stipend.
Cons – I often feel like I have no control over the day-to -day operations of how our clinic is run. I feel like the administration does not listen, or does not care what the people in "the trenches" have to say about what might make thinks run more smoothly. Also, like with any corporation, you have to deal with the BS things like the yearly anti-harrasement training, "diversity training", HIPPA training, ect.
Advice to Senior Management – Help us to run our clinic more smoothly and help us help our patients have better access.
Yes, I would recommend this company to a friend
2008-11-10 11:59 PST
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