Chiltern International Reviews

Updated 24 March 2015
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3.7
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Chiltern International CEO Dr Jim Esinhart
Dr Jim Esinhart
17 Ratings

Employee Reviews

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  1. Declining interest, morale, growth, opportunities and money. God save us.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Mumbai
    Former Employee - Anonymous Employee in Mumbai

    I worked at Chiltern International

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Good global team. Very nice training structure (again due to global set up). Exposure to different CDMS systems.

    Cons

    To many on local/regional front (Mumbai, India). Ineffective and very poor administration, management. Complete absence of employee benefiting sentiment or a presence of respect or belongingness towards the employees. Zero transparency in decision or policy making. Biased approach towards giving promotion or salary hikes (if at all somebody is getting it). Utter step motherly attitude towards old employees (somebody who is there for 3+ years). Rather they have been indirectly communicated by such attitude that they are expendable at any point. No business development on local front. Senior management completely handicapped, clueless and inactive when there is drought of incoming projects. 2 years compulsory bonds for anybody with whatsoever experience joining the company and this will only be initiated when somebody accepts the offer and starts attending office so there is no going back unless he is having any other offer in hand. Complete absence of employee appreciations, raise, awards, social programs.

    Advice to Management

    Don't see any room or though of improvement as the advice would fall on deaf ears and blind eyes.

  2. Not the worst, but could be exponentially better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chiltern International full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly co-workers, Nice facility, Good benefits

    Cons

    Micro-management in all the wrong ways
    Unsustainable work-load
    Upper management without proper understanding of tasks you're beig asked to complete.
    Inflexible work hours
    Raises are not given to reward excellent work

    Advice to Management

    Listen to your employees. All that are hired here are professionals and know how to work effectively, therefore rather than reprimanding for outside of the box thinking, reward and encourage it.
    Also, give people more opportunities to advance within the company.

  3. Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chiltern International

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good office culture and working hours

    Cons

    Not a great deal of room for personal growth

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  5. Good Small CRO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Budgets and Proposals Executive in Wilmington, NC (US)
    Former Employee - Budgets and Proposals Executive in Wilmington, NC (US)

    I worked at Chiltern International full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are the greatest asset of this company. They really manage to bring in some great people from other large CROs, specifically PPD. The workload is fairly manageable as well.

    Cons

    Pay and benefits are not that great. The IT department is virtually nonexistent and as of 2012 the company still ran off of Lotus Notes rather than MS Office.

    Advice to Management

    Work on the IT department and the infrastructure.

  6. A good company. Great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CRA in London, England (UK)
    Current Employee - CRA in London, England (UK)

    I have been working at Chiltern International full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good opportunity for personal development.
    Easy access to senior management.
    The people you work with on a daily basis make the company what it is.

    Cons

    Benefits could be better and more could be offered to reward those with long term service.

    Advice to Management

    With all the recent growth, it is important that everyone knows we are one company and this must be managed from the top down.

  7. Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Chiltern International

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great opportunities for career progression
    Good balance of outsourced project work and ability to work direct with a client via Source
    Wide variety of TAs with oncology specialisation
    Excellent training

    Cons

    As in most CROs accessing resource can be challenging at times - but an excellent recruitment team assist with requirements

    Advice to Management

    Keep communicating
    Keep visible
    Keep your doors open

  8. CRO Life......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chiltern International (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Part of the growing CRO industry.
    Good co-workers.
    Easier studies to manage.
    Manageable global network.

    Cons

    Decent at many different things. Not great at anything specific.
    Technology is outdated. Capital better spent on updating technology than buying redundant companies.
    Insurance/pay is lower than industry standard.
    Significant downturn in company since UK management left.

  9. Behind the times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chiltern International full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Most employees are honest. The benefits are average in the industry. Chiltern allows regional employment in most situations. Regional employees given appropriate support. Average general training provided.

    Cons

    The pay is well below industry standards. The company is backward thinking with embracing new technologies and systems and a large investment is needed. Not an innovative company. Do not think outside the box. Work is not the highest quality.

    Advice to Management

    Stronger upper management team needed.

  10. Extensive travel with no concern for work/life balance. 20 years experience and never traveled more than there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Clinical Research Associate in Johnson City, TN (US)
    Former Employee - Senior Clinical Research Associate in Johnson City, TN (US)

    I worked at Chiltern International full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -Great peers willing to help whenever needed.
    -Ability to work from home when not traveling (see cons)

    Cons

    -Extensive Travel that is not regionalized
    -No work/life balance
    -Failure of HR to assist in concerns
    -Extremely overpriced medical care when additional costs are added in. The family deductible was over $5000 starting -in July and again in January. Yes, $10,500 a year in required deductible costs.
    -While there are some solid managers, they must live in concern for their jobs. So while they empathize with your situation, they honestly can't do much for you.
    -Expansion of company is happening so fast they just can't keep up. Concern is about becoming the Quintiles of the world instead of staying in the niche they were best at.

    Advice to Management

    -To lower management, move on if possible. I see the red flags popping up and you don't want to get caught in a hail storm.
    -To upper management, instead of the constant looking ahead at the great and grand future of a huge company, see that what you have behind you are good, dedicated people that have been there for years dedicated to you, but losing patience. Expansion means nothing without the dedication of the staff you had. Its already happening as I have heard directly of one company coming in to clean up your mess.

  11. Can't trust anymore, recently fired as a result of so called OCKHAM merger or acqusition. No ethical values left.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Johnson City, TN (US)
    Former Employee - Anonymous Employee in Johnson City, TN (US)

    I worked at Chiltern International full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good health care plan and work-life balance.

    Cons

    Polarization has started in the work environment which is not a good sign. Good work is not fairly appreciated and compensated. The management misinformed about the cost synergy. It (cost synergy) is misused or misled by the few individuals with authority. Either the management is unaware of it or chain-of-command is broken. The old management (UK based) was much more communicative, reliable, and performance oriented. At least wrong information was not disseminated. The HR department seems to be clueless. They need to re-read the own policies and procedure and work according it. The policies and SOP (standard operating procedure) are same for all employees (top to bottom) and nobody should be exempted irrespective of their status and influences. Why invest on SOPs and policies, when it can be easily distorted for/by someone? Isn’t the company reliable anymore? No process, directionless. These things should not come out in the public domain (internet). It is really disgusting and bizarre situation to explain.

    Advice to Management

    Keep the trust on the employees. They can be good assets. Don't look the outside. Company has already got good talent. What is the point if the outside hired is less competent? Be transparent in decision making. Think about the well being of company rather than personal opinion, choice or interests. Avoid favoritism. And, give the responsibilities to competent/smart employees only. Incompetent/insecure employee with responsibility will misuse the power and authority for own survival. He will never allow competent employee to grow. It will de-grade the work environment and company culture.

    Count doesn’t matter. It is the people and quality that matter most. Learn it before it’s too late. Pick out the smart top management so smart people are identified, hired and promoted.

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