Claire's Stores
2.7 of 5 245 reviews
www.clairestores.com Hoffman Estates, IL 5000+ Employees

Claire's Stores Reviews

Updated Apr 14, 2014

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2.7 245 reviews

                             

52% Approve of the CEO

Claire's Stores CEO James D. Fielding

James D. Fielding

(44 ratings)

38% of employees recommend this company to a friend
245 Employee Reviews
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Review Highlights

Pros:
  • "You get a great employee discount because they want u to wear the merchandise"
    in 28 reviews
  • "fun to intereact with kids through earpiercing, good discount 50% off"
    in 24 reviews
Cons:
  • "district manager doesn't care about individuals, just how we make her look"
    in 27 reviews
  • "SCANDALOUS upper management (including a certain District Manager for Illinois District 6"
    in 24 reviews
  • Show more review highlights

Reviews

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  • Approves of CEO

 

Babysitter

Anonymous Employee (Current Employee)

I have been working at Claire's Stores full-time for more than 5 years

ProsDiscount, work with some great people

ConsHigher ups think they are better than you, look down on you and are very condescending. You are expected to have no life if you work ft for them- you can not go to school, work another job or have any outside activities.

No, I would not recommend this company to a friend

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Great to work when young

Anonymous Employee (Former Employee)

I worked at Claire's Stores

ProsGreat discount and customers were friendly

ConsDM is very rude, yells, and unprofessional

No, I would not recommend this company to a friend

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Fast paced company and extremely rewarding!!

Anonymous Employee (Current Employee)

I have been working at Claire's Stores full-time

ProsGreat discount! Great customers! If you are willing to work hard you can be extremely successful!

ConsVery demanding and at times can feel under-appreciated.

Advice to Senior ManagementGive thanks to you team more often!

Yes, I would recommend this company to a friend

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Unrealistic expectations

Anonymous Employee (Former Employee)

I worked at Claire's Stores

ProsHigh discount. Good medical benefits. Dressy casual dress code. Piercings tattoos and weird hair accepted. Good management experience. Good place to express yourself at work.

ConsEverything there is micromanaged, down to scheduling. Eventually, your third keys will find out that you have no power in giving out write ups. Got told to go *expletive* myself after she informed me she would not be there for her scheduled shift and I was told by my DSM that HR said to give a verbal warning. But one slip up as store manager is grounds for firing because of having to set an example.

Sales goals for lower volume stores are very unrealistic, which lowers morale. Our store won ADS awards and EP awards for our district and still missed plan by 11%, for which we get penalized.

Stop forcing DSMs to constantly be away from stores. I didn't see my DSM (who I actually liked) for 4 months because she was constantly being told to open new stores etc.

Communication is poor. My store had a disaster that was grounds to be closed and was told to stay open though we had no customers all day. Pointless.

Money money money. Greedy company with lower end pay.

Advice to Senior ManagementBe consistent and realistic. Trust and back your managers. We're on the front lines and are being thrown to the wolves. You're biting the hand that feeds.

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a work place with no challenge at all

Third Key Holder (Former Employee)
Toronto, ON (Canada)

I worked at Claire's Stores part-time for less than a year

Pros-no stress
-don't get tired easily
-get to learn how to do piercing
-less annoying customers
-full of kids
-good store discounts

Cons-old computer system
-management knows nothing if computer goes wrong
-the store I worked has 2 managers with poor managerial skills

Advice to Senior Managementupgrade that super old and slow computer system to make associates life easier
and train managers and assistant managers well which includes their friendliness to employees and customers

Yes, I would recommend this company to a friend

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3rd Key

Third Key (Current Employee)
Bowie, MD (US)

I have been working at Claire's Stores full-time for more than 3 years

ProsYou have the title of assistant manager.

ConsYou don't get paid the assistant manager salary.
They over work you with little pay.
You basically run the store with little help.

Advice to Senior ManagementRaise the pay!

No, I would not recommend this company to a friend

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I worked at Claires Stores as a Third Key Holder and had to leave because of the unprofessional management.

Third Key (Former Employee)

I worked at Claire's Stores part-time for less than a year

ProsDiscount on merchandise, steady hours

ConsUnprofessional and dishonest in-store management with little to no help from upper level management.

Advice to Senior ManagementKeep a better watch on in-store management

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Go Elsewhere

Third Key Holder (Current Employee)
Towson, MD (US)

I have been working at Claire's Stores part-time for more than a year

ProsPiercing people
50% off discount
Fun music

ConsCrappy Pay
Crappy hours
Crappy managers
Crappy customers

Advice to Senior ManagementRecognize that you have hard workers, give them a raise. Especially when they take over as acting manager until you find a replacement, and THEN train the new manager for you.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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You have to be 3 people at once for hours

Assistant Manager (Current Employee)
San Francisco, CA (US)

I have been working at Claire's Stores full-time for more than a year

ProsSalary is good but not for the work load

ConsNo payroll. Have to work alone, cashier piercer lp cuts service all at same time and all by yourself. It's too much.

Advice to Senior ManagementSpend money on payroll. Will reduce shrink and employee turnover.

No, I would not recommend this company to a friend

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Mostly a good experience

Assistant Manager (Current Employee)
Albany, OR (US)

I have been working at Claire's Stores full-time for more than 5 years

ProsThe girls who work there are fun to work with.

ConsThey don't value loyalty as much as other companies

Advice to Senior ManagementValue your employees

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