Claire's Stores
2.7 of 5 245 reviews
www.clairestores.com Hoffman Estates, IL 5000+ Employees

Claire's Stores Reviews

Updated Apr 14, 2014

Be The First To
Add Photos

All Employees Current Employees Only

2.7 245 reviews

                             

52% Approve of the CEO

Claire's Stores CEO James D. Fielding

James D. Fielding

(44 ratings)

38% of employees recommend this company to a friend
245 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "You get a great employee discount because they want u to wear the merchandise"
    in 27 reviews
  • "Will hire you as a keyholder as long as you have previous retail experience, 50% discount on everything"
    in 19 reviews
Cons:
  • "district manager doesn't care about individuals, just how we make her look"
    in 24 reviews
  • "SCANDALOUS upper management (including a certain District Manager for Illinois District 6"
    in 22 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Good experience

Third Key Holder (Former Employee)
Deer Park, IL (US)

I worked at Claire's Stores part-time for more than 3 years

ProsMore of a laid back atmosphere.
Younger customers.
Employee's availability to make

ConsLots of responsibility, sometimes too much too handle alone.
Running the store by yourself.
Little pay, for great amount of responsibilty.

Advice to Senior ManagementMore opportunities for growth within the company.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Store Manager

Store Manager (Former Employee)

I worked at Claire's Stores full-time for more than 3 years

ProsGreat mobility. Always an opportunity to move up. Gives store managers good ownership and ability to be creative in processes.

ConsTight payroll, corporate isn't quite in touch with the problems in store.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Claires cute products

Retail Store Manager (Current Employee)
Edmonton, AB (Canada)

I have been working at Claire's Stores full-time for less than a year

Proscute products, good work hours

Consnot a lot to do some days, not great pay

Advice to Senior Managementpay better, give more creative freedom

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Fun and Exciting!

Store Manager (Former Employee)
Aberdeen, SD (US)

I worked at Claire's Stores full-time for more than a year

ProsWorked with some great people!

ConsNot much communication from above

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • No Opinion of CEO

 

Intensive

Sales Associate (Current Employee)
The Woodlands, TX (US)

I have been working at Claire's Stores part-time for less than a year

ProsGet 50% off everything in stores. Friendly people. Nice working environment (sometimes)

ConsTraining, ear piercing, organization of the store. Can be stressful at times.

Advice to Senior ManagementHave little competitions between sales associates during the week. This will help motivate everyone while working.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Tough workplace!

District Sales Manager (Former Employee)
Albuquerque, NM (US)

I worked at Claire's Stores full-time for more than a year

ProsThere are not manu pros for this company. You do get company car, computer, cellphone. Mostly 9-5 work schedule.

Conseverything! Low pay for store managers, little training, low workforce payroll, large shipments, low retention, cut-throat upper management.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

"Fun atmosphere with tedious work and minimal compensation"

Store Manager (Current Employee)
Houston, TX (US)

I have been working at Claire's Stores full-time for more than a year

ProsCo-workers create a great with environment. Lots of hands-on training and you get a great experience with learning a new skill. There is always a joy when you can make a little girl feel like a princess!

ConsOutdated policy and procedures and with a busy high-volume store there is not enough hours provided to keep up with freight. When you are alone in your store and it gets busy it's difficult to deter shoplifters. Also the company should compensate the employees better and give opportunity for advancement within the company beyond SM.

Advice to Senior ManagementBetter compensation is definitely needed to retain great people, also showing an employee appreciation would also be nice.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Not great, in fact, bad

Store Manager (Former Employee)

I worked at Claire's Stores full-time for more than a year

ProsGood discount, if you really want to buy cheap, easily broken,and within a month discolored and worthless costume jewelry

ConsIncredibly high turnover, low pay, minimal bonus potential, snobby upper management, often on single coverage, very young clientielle (i.e. women will leave their children in the store for babysitting) overall unreasonably high expectations from store management without support from upper management... and... piercing. My whole experience with this job was extraordinarily horrible. Unless you know in your heart that you don't deserve this job and that you could probably never do much, much better... never work for this company.

Advice to Senior ManagementManagement shouldn't expect that a store should do a floor planogram move, a promotion change, and clearance markdowns all in the same week. (along with shipment arriving every single day and interviews and hiring and training all the time due to the extremely high turnover due to the very low pay"

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

1 person found this helpful  

Depends on your DM

Anonymous Employee (Former Employee)

I worked at Claire's Stores

Pros• Great workplace environment
• Decent hours
• Flexibility when it isn't holidays or back-to-school

Cons• Never get pay raises
• High turnover
• Uneven distribution of responsibilities
• Not paid enough for responsibilities

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Ups and downs

Anonymous Employee (Current Employee)
Hoffman Estates, IL (US)

I have been working at Claire's Stores full-time for more than 3 years

Prospleasant working environment
technological infrastructure has been improved since I started
goodie boxes with merchandise for friends and family
on site cafeteria with healthy choices
on site exercise facility

Conspay is less that average
middle management often overlooks females as potential experts
first level support needs to increase troubleshooting skills, time management

Advice to Senior Managementall upper management needs to be certain that middle management is treating all departmental employees with respect
middle management needs to make sure that all departments work on skill development

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for Claire's Stores? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Claire's Stores reviews and ratings - including employee satisfaction and approval ratings for Claire's Stores CEO James D. Fielding. All 245 reviews are posted anonymously by Claire's Stores employees.