Claire's Stores

www.clairestores.com

Claire's Stores Reviews

Updated 29 January 2015
Updated 29 January 2015
368 Reviews
2.5
368 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Claire's Stores CEO James D. Fielding
James D. Fielding
86 Ratings

Review Highlights

Pros
  • Awesome employee discount- although it made spending money within the store easy (in 46 reviews)

  • Some people might like it here because of the 50% discount for employees in claires and in icing stores (in 31 reviews)


Cons
  • district manager doesn't care about individuals, just how we make her look (in 36 reviews)

  • Too much tasking without the help of a staff because you are usually working alone (in 33 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company with lots of room to advance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Manager in Chicago, IL (US)
    Former Employee - District Sales Manager in Chicago, IL (US)

    I worked at Claire's Stores full-time (more than 5 years)

    Pros

    Great health benefits, vacation time, sick time, maternity leave, and 401K.
    There are many opportunities to advance at the store level. As a Store Manager, I quickly went from SM, to SM Trainer, to Acting District Manager, to District Manager.

    Cons

    You have a very limited staff, which makes it difficult to take vacation and personal time. Also, due to the limited payroll hours you are given, many times your store will be left with one person running it. This makes it difficult to balance freight, customer service, and store presentations. As a district manager, it is challenging to follow up on tasks given to stores, in such a high pressure market. Unless you are very well liked by corporate, in certain situations you could find yourself in hot water.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    About what you expect for a minimum wage job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Memphis, TN (US)
    Former Employee - Sales Associate in Memphis, TN (US)

    I worked at Claire's Stores part-time (more than 3 years)

    Pros

    Great place to start out in retail. The work itself is not difficult, with the excepetion of ear piercing.

    Cons

    Management was always a total wreck. Never had the store together, had favorite employees they partied with, etc.This is obviously a location by location issue, but as I also worked for the sister company Icing, the issues were much the same. Young managers caring more about their personal life than the store they managed. Not much room for advancement within the store.
    I believe employees should be better trained for piercing ears. While I picked it up quickly, we had many poor piercers come through.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Fun first job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Claire's Stores

    Pros

    Really fun and nice coworkers

    Cons

    They don't give you enough hours sometimes

    Recommends
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Perfect first job, and great for experience!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Third Key in Kennewick, WA (US)
    Current Employee - Third Key in Kennewick, WA (US)

    I have been working at Claire's Stores full-time (more than a year)

    Pros

    Claire's is the first job I've had and its where I learned my retail servicing. You learn everything; cashiering, customer service, stocking, and even ear piercing. Within the year that I have worked there, I was promoted from a regular sale associate, to a key holder. I've learned how to open and close a store, and I'm having a great time doing it! As long as you have a good team, things are fun and easy. Teamwork is key there! With this experience, I could be an assistant manager either here, and/or at another retail store.

    Cons

    Hours, sometimes co-workers, piercing babies, and lack of backspin space. (Nothing bad really)

    Advice to ManagementAdvice

    Have the power to be able to fire an employee for stealing product, and doing a bunch of other lazy and bad things!

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Current keyholder, one of the better jobs I have had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Third Key Holder
    Current Employee - Third Key Holder

    I have been working at Claire's Stores part-time (more than 3 years)

    Pros

    Fantastic, thorough training, lots of communication, 50% discount,

    Cons

    double coverage is rare, products area not the highest quality, piercing ears is very stressful to new associates. Company goals can be difficult to nearly impossible to meet in some areas. Small staffs make work life balanc difficult.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    The job is what you make it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Atlanta, GA (US)
    Current Employee - Store Manager in Atlanta, GA (US)

    I have been working at Claire's Stores full-time (more than 3 years)

    Pros

    I love been able to dress up as express myself. Pretty good 50% discount. Some good contests to keep team motivated

    Cons

    The challenges here are your dsm want you to produce miracles on average of 125 allocated hours for a high volume store ... ATTENTION -this is very hard to with do certain tasks plus send emails, deliver customer service, do Ear piercings, ring and have eyes in the back of your head. You guys want of all of this with 1 on 1 coverage. You're alone most of the time.. the job is very tedious a lot of little pieces for you to push out and make the store look good.

    Advice to ManagementAdvice

    To have a store managers to actually be salaried and that way you can have extra person to use those hours and keep store online and be productive with training and recruitment. I feel sm shouldn't be selling on the floor.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Key Holder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder
    Current Employee - Key Holder

    I have been working at Claire's Stores part-time (more than a year)

    Pros

    Great experience and good hours. As long as you enjoy working with all kinds of customers, you will be great for the job. Must have a smile on your face at all times and love what you do.

    Cons

    You will experience some angry customers

    Advice to ManagementAdvice

    Great management

    Recommends
    Neutral Outlook
  9.  

    Great company to grow with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Claire's Stores full-time (more than 10 years)

    Pros

    Great training, strong support from upper management. (Regional and Territory VP)

    Cons

    Lack of commitment from sales associates - it is work !

    Advice to ManagementAdvice

    Keep motivating your teams with bonus opportunities.

    Positive Outlook
    No opinion of CEO
  10.  

    Very fast paced , always something to do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Claire's Stores

    Pros

    Vacation pay as a key holder , raise every 3 months , employee discount 50%

    Cons

    store manager take advantage
    customers rude
    more training on ear piercings

    Advice to ManagementAdvice

    stop promoting people just because they are needed and promote if they can make a difference

    Doesn't Recommend
    Neutral Outlook

Claire's Stores Photos

Sierra Vista Claires
Katy Perry theme dress day
Ear day!!

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