Claire's Stores

www.clairestores.com
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Claire's Stores Reviews

Updated 3 March 2015
Updated 3 March 2015
381 Reviews
2.5
381 Reviews
Rating Trends

Recommend to a friend
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Claire's Stores CEO James D. Fielding
James D. Fielding
87 Ratings

Review Highlights

Pros
  • Awesome employee discount- although it made spending money within the store easy (in 46 reviews)

  • Some people might like it here because of the 50% discount for employees in claires and in icing stores (in 31 reviews)


Cons
  • district manager doesn't care about individuals, just how we make her look (in 36 reviews)

  • Too much tasking without the help of a staff because you are usually working alone (in 33 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work at in general, but management does require more experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Third Key Holder in Horseheads, NY (US)
    Current Employee - Third Key Holder in Horseheads, NY (US)

    I have been working at Claire's Stores part-time (less than a year)

    Pros

    The other employee's are great to work with and you get to meet a lot of unique people. Because Claire's is an international company, working there looks great on resume's. The work, while sometimes a lot, makes time go by faster. There are a lot of leadership opportunities as well. I'm a third key for one of the stores, which is part of the management team. Recently I have also been put in charge of our store's Celebrate program. Not only do I get to plan out celebrations for our staff and fun dress up days, I get to book parties in our store for customers who want to come in an hour before opening or after closing. I've also begun working on networking for our store by getting touch with other businesses' about promotions, displays and the like. Which again, looks amazing on resumes. Not to mention the interstore relations. If there is something at your store no one knows the answer to, you have access to dozens of other Claire's stores who will have an answer.

    Cons

    The only con's I can really think of is that for training, we were not given training hours. Instead, all of our training was done while assisting customers, meaning that it was broken up a lot and not all in order.

    Advice to ManagementAdvice

    My advice to management would be to work on training hours, and that weather does have a huge impact on sales.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    They don't pay you for the extra time it takes you to close ( you have to do the most bizarre detailed closing)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Vancouver, BC (Canada)
    Current Employee - Assistant Manager in Vancouver, BC (Canada)

    I have been working at Claire's Stores full-time (more than a year)

    Pros

    50% off employee discount and it's good if your store is small (not too much cleaning)

    Cons

    Closing takes too long.. Back room is always a mess

    Advice to ManagementAdvice

    Atleast pay them for 45 minutes after closing not 30 minutes. No one can finish in 30 minutes

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    I worked at Claire's as a part time during college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Third Key
    Former Employee - Third Key

    I worked at Claire's Stores part-time (less than a year)

    Pros

    You get the hang of things fairly quickly and are trained to pierce. They can be flexible with hours for those still in school. There are also opportunities for advancement.

    Cons

    The schedule is never consistent and people are in and out all the time. It can also get pretty repetitive at times so you need to be innovative and find things to keep you busy on slow days. Also, people want to bring their entire families when piercing a baby...be prepared.

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  5.  

    Good starter retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Claire's Stores full-time (more than 5 years)

    Pros

    Putting a smile on little girls faces.
    Flexible scheduling
    Challenging job

    Cons

    Work by yourself a lot
    Long shifts when it's busy trying to run the store
    High turnover

    Advice to ManagementAdvice

    Give your stores more hours to properly staff their stores

    Doesn't Recommend
    Neutral Outlook
  6.  

    Great starter job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Third Key Holder in Birmingham, AL (US)
    Former Employee - Third Key Holder in Birmingham, AL (US)

    I worked at Claire's Stores part-time (more than 3 years)

    Pros

    This is a great company for entry level workers to gain experience for future careers.

    Cons

    POS systems severely out of date.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Alright to boost your resume for another job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Third Key
    Current Employee - Third Key

    I have been working at Claire's Stores part-time (more than 3 years)

    Pros

    Good employee discount, and you're bound to find at least one person on your team that you like. Pay is better than some other jobs - not minimum wage.

    Cons

    Expected to do too much work in too little time, my store has 6 employees (45third key, 1 manager) and we only get 99 hours a week. So, minus the 40 my manager gets, that's only 49 hours to split between 5 people. Nearly impossible to take a week long vacation without getting written up because nobody wants to cover the shifts you usually take. Management sucks.

    Advice to ManagementAdvice

    Stop playing the blame game. Third keys get crap from the SM for not having good enough sales (ads, put, $), because the DM blames the SM, and the RM blames the DM. It's a never-ending chain of blame. It's always someone's fault - it's obviously not that the average person doesn't intend to spend 18$ every time they come in (sarcasm). So stop blaming anyone that's below you, and start actually doing something about it. Actually care about your employees rather than being rude to them and telling them they need to do a better job without actually doing that better job. The goal average sale is 18$, and third keys constantly get crap when their ADS is below that. But then my DM came in to work an emergency shift, and she had a really low ADS. And then in part two of the blame game - if you're on register, low ADS is your fault bc you're the one ringing. If you're in the front, it's your fault for not getting people to buy more. They need to realize that kids don't usually come in packing 20's in their wallets.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Claire's Stores

    Pros

    Coworkers, space to grow, fun

    Cons

    Scheduling, short staff, not enough hours

  9.  

    Too much expected of one employee working a shift alone.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Claire's Stores

    Pros

    Friendly and fun environment where you get to interact with a lot of different types of people.

    Cons

    The company has a very high turnover. The company is so concerned with each store and employee going over their weekly hours, that it wasn't uncommon to work an entire shift by yourself. While being the only one working, you are expected to greet and help customers, pierce ears, ring up purchases, do returns and exchanges, help customers pick out products, accept delivery of shipment, open every box of shipment and sort it, try to get the new inventory out on the sales floor, maintain the store's clean and organized appearance, watch for theft, all while trying to upsell and reach an hourly sales goal. Being alone in a store in my opinion is putting employees at risk for danger.

  10.  

    overworked and underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in San Antonio, TX (US)
    Current Employee - Assistant Manager in San Antonio, TX (US)

    I have been working at Claire's Stores

    Pros

    good discount, friendly staff, flexible hours

    Cons

    little pay, working alone, slow traffic

    Advice to ManagementAdvice

    maybe pay more, so we will stay longer.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Claire's Stores Photos

Sierra Vista Claires
Katy Perry theme dress day
Ear day!!

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