Claire's Stores

  www.clairestores.com
  www.clairestores.com

Claire's Stores Reviews

Updated 19 October 2014
Updated 19 October 2014
320 Reviews
2.5
320 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Claire's Stores CEO James D. Fielding
James D. Fielding
70 Ratings

Review Highlights

Pros
  • Awesome employee discount- although it made spending money within the store easy (in 40 reviews)

  • Will hire you as a keyholder as long as you have previous retail experience, 50% discount on everything (in 30 reviews)


Cons
  • district manager doesn't care about individuals, just how we make her look (in 34 reviews)

  • Too much tasking without the help of a staff because you are usually working alone (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun, exciting place to work where you can learn a lot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Buyer in Hoffman Estates, IL (US)
    Former Employee - Buyer in Hoffman Estates, IL (US)

    I worked at Claire's Stores full-time (more than 3 years)

    Pros

    A lot of young professionals that are excited about fashion and driving a business. Buyer level compensation is fair, assistant buyer compensation is lower than other retailers. As a buyer you travel frequently to New York and Asia (this can be a pro and a con depending on how you look at it).

    Cons

    Not a lot of career advancement for associate and buyer level. Only three director level jobs (career path for experienced buyer) and they are usually hired from outside of the company. Hard to create change within the organization.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    A wonderful self building experience. Great company for individuals attending school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Claire's Stores full-time (more than 3 years)

    Pros

    Amazing employee discount on all product offered. Great work experience as there is a lot to b done by individuals each and every shift. Even though it is a retail accessory store it is not commission based in any way! Small group of staff makes it easier to be friendly with one another, and have a fun atmosphere.

    Cons

    Only management receives full time hours for most stores. Bonuses are 100% based on sales goals for a 13 week period instead of monthly like many other companies, and is only given to ASM and SM's. (likewise inventory bonuses). The only way for team members to move up is if they either move for openings or if hire management leaves.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Fun place to work but very low pay!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Third Key in Allentown, PA (US)
    Former Employee - Third Key in Allentown, PA (US)

    I worked at Claire's Stores part-time (more than an year)

    Pros

    50% employee discount, great co-workers, piercing ears was always fun

    Cons

    Typically work alone in the store, meaning it was hard to get in a bathroom break if store was busy.
    POG - horrible!!! I hated planograms, not enough time to complete especially in between ringing up customers & piercing ears
    Very low pay!

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    I loved my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Enfield, CT (US)
    Former Employee - Sales Associate in Enfield, CT (US)

    I worked at Claire's Stores part-time (more than 3 years)

    Pros

    Fun to pierce, easy to get promoted, easy to transfer within the system. You get a lot of hours because of the small staff, pays pretty poorly though - not meant to be a career, meant to be a job on the side.

    Cons

    Really pushy for up-selling, constantly getting the message that your store isn't doing well enough. There's a lot of work that though easy, becomes tedious because it takes so long since there's so much of it to do.

    Advice to ManagementAdvice

    Take some of the blame sometimes - you always blame everything on the employees. You aren't perfect. Nobody is.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great and knowledgeable team of people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Claire's Stores

    Pros

    People, leader in accessory business, giving at the local and global levels

    Cons

    Less open to new ideas and new processes

    Approves of CEO
  7.  

    It was very stressful and exhausting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Third Key in Christiansburg, VA (US)
    Former Employee - Third Key in Christiansburg, VA (US)

    I worked at Claire's Stores full-time (more than an year)

    Pros

    You are able to act silly on the job and had 50 percent off on all merchandise.

    Cons

    Most of the time you will be the only one in the store.

    Advice to ManagementAdvice

    When someone follows company policy, they should not get a "talking" to. If it's policy then back it up management!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Plays Favorites, Too Demanding For the Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Sales Manager
    Former Employee - Store Sales Manager

    I worked at Claire's Stores full-time (more than an year)

    Pros

    50% Discount, Fun, Meet lots of great people, benefits package fair, vacation and personal hours awesome!

    Cons

    As a manager: no work/life balance-always expected to be "on-call", corporate doesn't respond to problems in a timely matter, district manager total moron, plays favorites, no time to do what is expected and then you are put down for not getting it done, h.r. department is a joke, have unrealistic goals to meet, no security cameras or mirrors and you are responsible for shrink (impossible in a busy store!), no payroll hours, too much paperwork, no team work

    Advice to ManagementAdvice

    Have one-on-one meetings with store teammates-find out how your district managers are running the district. Training could be greatly improved!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Good for a young person starting in management. Good work/life balance for a retail management position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Claire's Stores full-time

    Pros

    Average growth potential. Promote from within. Great discount. Fun atmosphere.

    Cons

    Lack of support from corporate. High expectations with nothing provided to achieve them. You work by yourself most of the time. Can't leave the store during that time. No break room (microwave or fridge) provided. Have to deal with disrespectful kids a LOT. Materials needed for events required by the company are not provided.

    Advice to ManagementAdvice

    You have to spend money to make money

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Over-worked, under-paid, no work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Birmingham, AL (US)
    Former Employee - Store Manager in Birmingham, AL (US)

    I worked at Claire's Stores full-time (more than 3 years)

    Pros

    It's a job and you can gain retail experience if you don't already have any.

    Cons

    Compensation is about $10k less than what you'd make in another retail store. If you are looking for a work-life balance, this is not the place to look. I went to the hospital and was diagnosed with pneumonia and was still made to come to work with a 103 temp and a doctors excuse because the RSM was coming. The work environment is anything but pleasant. You are constantly reminded to avoid having shoplifters, but they don't give enough payroll to staff the locations.

    Advice to ManagementAdvice

    Be realistic with your expectations and your pay. How is a top producing store manager only paid $35k? How are they supposed to run a store with low payroll numbers?

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    A learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Third Key Holder in Miami, FL (US)
    Former Employee - Third Key Holder in Miami, FL (US)

    I worked at Claire's Stores part-time (more than an year)

    Pros

    Since they are small stores, you can get really close to your coworkers. You get a great discount. The pay for management isn't terrible. The tasks are really easy once you get used to it. Really easy to move up in the company so you'l learn a lot.

    Cons

    In my district, the entire management was ridiculous and that trickled down difficulties. Understaffed, under payed for the amount of work we were expected to do, unappreciated entirely. You're expected to make that store your life.

    Advice to ManagementAdvice

    Rehire the entire district in management. Appreciate the work the people in the actual store put in.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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