Claire's Stores Reviews

Updated 23 April 2015
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Employee Reviews

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  1. The job is what you make it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Atlanta, GA (US)
    Current Employee - Store Manager in Atlanta, GA (US)

    I have been working at Claire's Stores full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I love been able to dress up as express myself. Pretty good 50% discount. Some good contests to keep team motivated

    Cons

    The challenges here are your dsm want you to produce miracles on average of 125 allocated hours for a high volume store ... ATTENTION -this is very hard to with do certain tasks plus send emails, deliver customer service, do Ear piercings, ring and have eyes in the back of your head. You guys want of all of this with 1 on 1 coverage. You're alone most of the time.. the job is very tedious a lot of little pieces for you to push out and make the store look good.

    Advice to Management

    To have a store managers to actually be salaried and that way you can have extra person to use those hours and keep store online and be productive with training and recruitment. I feel sm shouldn't be selling on the floor.

  2. Loved working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Miami, FL (US)
    Former Employee - Sales Associate in Miami, FL (US)

    I worked at Claire's Stores part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Pros, great first time job, gave me a lot of sales experiences

    Cons

    Meeting sales goals if you are shy, helped me overcome my shyness too.

  3. You need passion in order to survive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Claire's Stores

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    DM is very personable
    Growth and advancement
    Incorporate own style into everything

    Cons

    Completion of POGs in time frame
    Unrealistic expectations at times

    Advice to Management

    Allow Overtime

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  5. Pretty good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Claire's Stores

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Free goodie boxes and stuff

    Cons

    No upward movement and stuff

    Advice to Management

    Promote peiple

  6. Fun, exciting company to work for. Every day is different and new! Fun, energetic environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Indianapolis, IN (US)
    Current Employee - Store Manager in Indianapolis, IN (US)

    I have been working at Claire's Stores full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Customers, making memories for little girls, cute products, evolving company.

    Cons

    Low pay, poor communication from corporate. Requires a high amount of flexibility and dedication for low compensation.

  7. Helpful (1)

    Unappreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Claire's Stores

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great customers, love the kids. Great discount at both Claire's and Icing. DM is the best manager I ever had, she cares about her whole team, unlike those above her. My team is great.

    Cons

    Upper management (above DM). High expectations, large workload with unrealistic time lines and little payroll to get it all done in. Corporate visits are very fake. Territory VP doesn't say a word to me or my staff and we bust our butts every day in our store. Whirlwind visits of moving fixtures, leaving a mile long list aND then leaving without talking about business, numbers or as much as even a THANK YOU for all your hard work. Unappreciated, insulted and underpaid.

    Advice to Management

    Don't "talk" about how much you appreciate stores and then when you visit them you destroy their self confidence by how rude and condescending you can be. Take more time to develop staff and say "What can I do for you" instead of telling us what you need us to do for you.

  8. A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in The Woodlands, TX (US)
    Former Employee - Sales Associate in The Woodlands, TX (US)

    I worked at Claire's Stores full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Enjoyed piercing and being around customers. You also get 50% off which is great.

    Cons

    Really pushy with up selling and my store manager was horrible at keeping employees informed with schedule changes.

    Advice to Management

    Work on individual store productivity

  9. Tiring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in New York, NY (US)
    Former Employee - Assistant Store Manager in New York, NY (US)

    I worked at Claire's Stores full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - Pretty much get to be in charge of yourself
    - Piercing ears is a milestone for some, so you get to be a part of that
    - 50% discount, but you end up buying things you really don't need

    Cons

    - Working long shifts alone, no break PLUS you have to do tasks like floor moves and sign changes while being the floor salesperson, cashier, piercer and LP
    - No food or drinks allowed on sales floor, even when you're working alone
    - Staff can make or break a store, my location had a small staff that constantly called out due to "sicknesses"/school, which led to me sometimes having to work open to close because no on else wanted to come in or going home after my shift and having to coming back later
    - Merchandise is always on low price point promos, so with poor traffic and low prices we rarely made our sales
    - 10 for $10
    - Worked there for over a year and received no raise, not even a formal review
    - After my DM found out I was leaving, he offered me more to stay, but not as much as my new job... So why would I stay?

    Advice to Management

    - Give stores enough payroll to allow two person coverage.
    - Corporate also needs to look at their buying system -- merchandise delivery is slow so what may have been trendy is not by the time Claire's gets the merchandise in stock (like fun weevz and hair garlands to name a few); too much money is lost by marking merchandise down every month and having it sell for $1 or $2.
    - Stop beating trends to death! Flower crowns and flash tattoos are not needed for every new concept.

  10. Good starter job

    Current Employee - Assistant Store Manager in Dallas, TX (US)
    Current Employee - Assistant Store Manager in Dallas, TX (US)

    I have been working at Claire's Stores full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Small store easy to pick up on everything, great job while in college

    Cons

    Not a good job to have full time. My checks were constantly shorted. Management wasn't upfront about the amount of pay, or bonus given. Too much work for too little money, and you mostly work the store alone, so no breaks on an 8hr day.

  11. Kahlia W. - Former Employee

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Claire's Stores

    Recommends
    Recommends

    Pros

    Great atmosphere, great staff and customers!

    Cons

    There aren't any cons really.

Claire's Stores Photos

Sierra Vista Claires
Katy Perry theme dress day
Ear day!!

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