Comcast

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Comcast Reviews

Updated Jul 23, 2014
All Employees Current Employees Only

3.1 1,929 reviews

74% Approve of the CEO

Comcast Chairman and CEO Brian L. Roberts

Brian L. Roberts

(983 ratings)

56% of employees recommend this company to a friend

Review Highlights

Pros
  • Great co-workers and wonderful benefits (free cable and internet)(in 139 reviews)

  • Benefits, Free cable/internet/phone (all the channels) - that's an immediate(in 316 reviews)


Cons
  • It is very apparent why Comcast is consistently in the bottom of customer service(in 128 reviews)

  • The nature of the business makes it hard for work-life balance to be created(in 38 reviews)

1,929 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Dsr

    Dsr (Former Employee) Salt Lake City

    ProsBenefits were good, comp plans were ok, Made a few good friends

    ConsManagement seemed overly focused on their future personal careers, lots of talk about how much they value employee but doesn't really feel that way

    Advice to Senior ManagementHalf truths don't make employees loyal

    Yes, I would recommend this company to a friend

    • Work/Life Balance
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    • Disapproves of CEO

     

    its good to work with comcast but the salary structure is very poor

    Customer Services Associate (Current Employee) Calcutta

    Prosfriendly environment but pay out is poor

    Conspay out is not good

    Advice to Senior Managementif you outsource any of your process, just look how much your employees are getting satisfied with the pay out... with Fusion BPO.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
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    Good to start for fresher

    Software Developer (Former Employee) Ahmedabad

    ProsFlexible working hours, friendly work environment

    ConsDraft Career Development Path for employees
    Stop being biased

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Human Resources

    Anonymous Employee (Former Employee)

    ProsGreat atmosphere. People were friendly. Wonderful benefits.

    ConsSalary not equitable. Company brings in outside people and pays more to them than people in position that have to train that person.

    Advice to Senior ManagementLearn to pay your employees fairly.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    good company to work for but there were issues

    Customer Account Executive (Former Employee) Oakbrook Terrace, IL (US)

    Proschallenging and fast past okay salary and benefits

    Constoo many layers of management which sometimes send mixed signals

    Advice to Senior Managementgive the employees back their senority back this is not a employee friendly company its all about the bottom line to Comcast,.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

     

    Human Resources Intern for Comcast Interactive Media

    Human Resources Intern (Current Employee) Philadelphia, PA (US)

    ProsSmart and very talented individuals, fast paced working environment, very relaxed office culture, always things going on in the company

    ConsNot the best oversight from direct management, coordination on projects was sometimes lacking, doesn't necessarily reward talent

    Advice to Senior ManagementEngage more with your employees

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Sales

    Sales (Current Employee)

    ProsGood company to work. For

    ConsNo chances to get promoted with in

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

     

    Comcast Corporation has a great corporate culture.

    Software Developer (Former Employee) Philadelphia, PA (US)

    ProsThe corporate culture is relaxed but professional. Compensation, benefits, and time-off policies are all very generous. Comcast HQ in downtown Philadelphia is a fantastic, modern building with the greatest cafeteria I have ever seen!

    ConsThere really are no significant cons to working for this company other than the fact that the company is HUGE (which may be a drawback for some personality types.

    Advice to Senior ManagementThe company is well managed, I don't have any advice to offer.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    A great job if you have the right attitude.

    Customer Account Executive II (Former Employee) Colorado Springs, CO (US)

    ProsPay is great if you're serious, work hard, and by the book (mostly) , fun training environment with hands on learning, constant incentives; snacks, small prizes, gift cards ($5.00-$500.00), iPads, laptops, game consoles, trips, and one time in the two years I was there...they gave away a brand new car...and covered the taxes. Opportunity for promotions are common for motivated and high performing employees. The chance to actually give Comcast customers great service...unfortunately rare for quite a few customers.....aaaaaaaaand FREE CABLE, PHONE, AND INTERNET!!!!!

    ConsConstant changes in policy/procedure (not huge changes but still...annoying). Changes to the metrics employees need to meet in order to bonus certain amounts (only happen once and it wasn't fun....but the honest and hardworking and no issues). Repetitiveness, constant sitting.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

     

    Great place to work

    Anonymous Employee (Current Employee) Philadelphia, PA (US)

    ProsGreat people.
    Exciting industry and environment.
    Strong leadership.

    ConsVery fast-paced environment...not for everyone.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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