Comcast

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Comcast Reviews

Updated Jul 26, 2014
All Employees Current Employees Only

3.1 1,942 reviews

74% Approve of the CEO

Comcast Chairman and CEO Brian L. Roberts

Brian L. Roberts

(987 ratings)

56% of employees recommend this company to a friend

Review Highlights

Pros
  • Great co-workers and wonderful benefits (free cable and internet)(in 140 reviews)

  • Benefits, Free cable/internet/phone (all the channels) - that's an immediate(in 318 reviews)


Cons
  • It is very apparent why Comcast is consistently in the bottom of customer service(in 130 reviews)

  • The nature of the business makes it hard for work-life balance to be created(in 39 reviews)

1,942 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Dsr

    Dsr (Former Employee) Salt Lake City

    ProsBenefits were good, comp plans were ok, Made a few good friends

    ConsManagement seemed overly focused on their future personal careers, lots of talk about how much they value employee but doesn't really feel that way

    Advice to Senior ManagementHalf truths don't make employees loyal

    Yes, I would recommend this company to a friend

    • Work/Life Balance
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    • Disapproves of CEO

     

    its good to work with comcast but the salary structure is very poor

    Customer Services Associate (Current Employee) Calcutta

    Prosfriendly environment but pay out is poor

    Conspay out is not good

    Advice to Senior Managementif you outsource any of your process, just look how much your employees are getting satisfied with the pay out... with Fusion BPO.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
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    Good to start for fresher

    Software Developer (Former Employee) Ahmedabad

    ProsFlexible working hours, friendly work environment

    ConsDraft Career Development Path for employees
    Stop being biased

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
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    • No Opinion of CEO

     

    great company to work for

    Nct5 (Former Employee) Galveston, TX (US)

    Prosa++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++great benefits great pay good environment great progress plan

    Consa++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++no comments no complaints actually great place to work

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Great place to work

    CAE - IP Support Specialist (Former Employee) Centennial, CO (US)

    ProsGreat benefits, decent pay, great working environment

    ConsShifts are horrible at first. FMLA/Short Term Leave insurance company isn't very good

    Advice to Senior ManagementBetter advancement opportunities

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    Business Services Field Sales Manager

    Field Sales Manager (Former Employee)

    ProsOne of the last true sales environments. There is little tolerance for the kind of games often played in most enterprise sales roles: performance is measured off of organic growth so sales expectations are placed on net-new business/new logo and there isn't kudos for anything less. You run your deals from start to finish: no riding coat-tails and no losing credit to a lucky rep behind you. Seasoned sales pros learn a thing or two here. Those who claim they come from a "challenging, fast-paced environment" often eat their words.

    ConsAlthough the company is headquartered out of Philadelphia, there is divisional and regional (local) senior leadership. This in itself can also be a pro, except the local leadership isn't always able to make company expectations commensurate with the local market (competition and commoditization vary significantly across US between metro areas). This can make for 60hr+ work weeks to get ahead as well as lead to disruptive localized political games continuing for extended periods without visibility by more senior leadership officed outside of market. For those that want to be compensated on existing business, it doesn't happen here.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

    1 person found this helpful  

    Human Resources

    Anonymous Employee (Former Employee)

    ProsGreat atmosphere. People were friendly. Wonderful benefits.

    ConsSalary not equitable. Company brings in outside people and pays more to them than people in position that have to train that person.

    Advice to Senior ManagementLearn to pay your employees fairly.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Sales Executive

    Direct Sales Representative (Current Employee) Houston, TX (US)

    ProsExcellent benefits, management and products. Promotion and incentives are very realistic with good work ethic. Highly recommend becoming a Comcaster

    ConsLarge company so processes can become cumbersome and take time to streamline because there is so much red tape to go through.

    Advice to Senior ManagementKeep up the good work. Culture and incentives are top notch and management goes above and beyond to help reps become successful. End of the fiscal month is always hectic but that is understandable.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Disapproves of CEO

     

    Human Resources Intern for Comcast Interactive Media

    Human Resources Intern (Current Employee) Philadelphia, PA (US)

    ProsSmart and very talented individuals, fast paced working environment, very relaxed office culture, always things going on in the company

    ConsNot the best oversight from direct management, coordination on projects was sometimes lacking, doesn't necessarily reward talent

    Advice to Senior ManagementEngage more with your employees

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    good company to work for but there were issues

    Customer Account Executive (Former Employee) Oakbrook Terrace, IL (US)

    Proschallenging and fast past okay salary and benefits

    Constoo many layers of management which sometimes send mixed signals

    Advice to Senior Managementgive the employees back their senority back this is not a employee friendly company its all about the bottom line to Comcast,.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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