Comcast Reviews

Updated 18 April 2015
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3.2
2,670 Reviews
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Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
1,346 Ratings

Pros
  • The ONLY pro to working at Comcast is the super cheap cable and Internet (in 172 reviews)

  • You get free cable service and free internet service with reduced rates on equipment (in 356 reviews)

Cons
  • It is very apparent why Comcast is consistently in the bottom of customer service (in 153 reviews)

  • The nature of the business makes it hard for work-life balance to be created (in 46 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (1)

    Dsr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dsr in Salt Lake City
    Former Employee - Dsr in Salt Lake City

    I worked at Comcast full-time (more than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits were good, comp plans were ok, Made a few good friends

    Cons

    Management seemed overly focused on their future personal careers, lots of talk about how much they value employee but doesn't really feel that way

    Advice to Management

    Half truths don't make employees loyal

  2. its good to work with comcast but the salary structure is very poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Services Associate in Calcutta
    Current Employee - Customer Services Associate in Calcutta

    I have been working at Comcast

    Recommends
    Disapproves of CEO
    Recommends
    Disapproves of CEO

    Pros

    friendly environment but pay out is poor

    Cons

    pay out is not good

    Advice to Management

    if you outsource any of your process, just look how much your employees are getting satisfied with the pay out... with Fusion BPO.

  3. Good to start for fresher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Software Developer in Ahmedabad
    Former Employee - Software Developer in Ahmedabad

    I worked at Comcast

    Pros

    Flexible working hours, friendly work environment

    Cons

    Draft Career Development Path for employees
    Stop being biased

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (18)

    Tons of Opportunity, in your Hands

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager in Philadelphia, PA (US)
    Current Employee - Marketing Manager in Philadelphia, PA (US)

    I have been working at Comcast full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

    Cons

    Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door?

    The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

  6. Helpful (1)

    Great, the company cares about its employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Account Executive in Colorado Springs, CO (US)
    Current Employee - Customer Account Executive in Colorado Springs, CO (US)

    I have been working at Comcast full-time (less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great work environment. The people are fun and the office has a lot of diversity. Comcast has plenty of room for growth and opportunity. The pay is good and there are tons of prizes every week that you could win!

    Cons

    They want you to stay one year in your role, making it hard to move.

  7. ComTech3

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Comm Tech III in Chicago, IL (US)
    Former Employee - Comm Tech III in Chicago, IL (US)

    I worked at Comcast

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    competitive pay decent benefits 4 10 hour days

    Cons

    technically uneducated supervision Power hungry pencil pushers

    Advice to Management

    Move out to Macon Georgia .

  8. Communications Technician 4

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Comm Tech IV in Menlo Park, CA (US)
    Current Employee - Comm Tech IV in Menlo Park, CA (US)

    I have been working at Comcast full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great job, Great career if you want one, Great Pay.

    Cons

    None that I can think of.

  9. Fasted Paced and Exciting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Comm Tech IV in Harrisburg, PA (US)
    Current Employee - Comm Tech IV in Harrisburg, PA (US)

    I have been working at Comcast full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I enjoy the challenge of fixing a chronic trouble call. I also enjoy the challenge of making an irate customer calm and happy at the end of out experience together.

    Cons

    Few and far between but as with any company not enough time on the part of management to complete a required task. However its all about making the time and using the time given wisely.

  10. Senior Account Executive

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comcast

    Pros

    Great company that is growing fast.

    Cons

    Construction needs improvement for sales team.

  11. fantastic, agile environment, very committed staff, common goals, room for improvement, positive vision, excellent m

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Sunrise, FL (US)
    Current Employee - Financial Analyst in Sunrise, FL (US)

    I have been working at Comcast full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Versatile, fascinating, real, interesting, off the chain

    Cons

    Long hours, takes a lot time to get things done

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