Comcast

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Comcast Reviews

Updated 19 November 2014
Updated 19 November 2014
2,253 Reviews
3.1
2,253 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
1,150 Ratings

Review Highlights

Pros
  • The ONLY pro to working at Comcast is the super cheap cable and Internet (in 164 reviews)

  • You get free cable service and free internet service with reduced rates on equipment (in 348 reviews)


Cons
  • It is very apparent why Comcast is consistently in the bottom of customer service (in 151 reviews)

  • The nature of the business makes it hard for work-life balance to be created (in 45 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Dsr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dsr in Salt Lake City
    Former Employee - Dsr in Salt Lake City

    I worked at Comcast full-time (more than an year)

    Pros

    Benefits were good, comp plans were ok, Made a few good friends

    Cons

    Management seemed overly focused on their future personal careers, lots of talk about how much they value employee but doesn't really feel that way

    Advice to ManagementAdvice

    Half truths don't make employees loyal

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    its good to work with comcast but the salary structure is very poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Services Associate in Calcutta
    Current Employee - Customer Services Associate in Calcutta

    I have been working at Comcast

    Pros

    friendly environment but pay out is poor

    Cons

    pay out is not good

    Advice to ManagementAdvice

    if you outsource any of your process, just look how much your employees are getting satisfied with the pay out... with Fusion BPO.

    Recommends
    Disapproves of CEO
  3.  

    Good to start for fresher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Software Developer in Ahmedabad
    Former Employee - Software Developer in Ahmedabad

    I worked at Comcast

    Pros

    Flexible working hours, friendly work environment

    Cons

    Draft Career Development Path for employees
    Stop being biased

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  5. 6 people found this helpful  

    Everything I could ask for, and more...

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comcast

    Pros

    Great pay, excellent benefits, truely a company devoted to it's people!

    Cons

    Not much of a con (this is actually a good thing to be very honest), but I would have to say the amount of time it takes before some of the better positions become available. That being said, it speaks volumes for simple fact that why would anyone want to leave such a position for there to even be one available?

    Advice to ManagementAdvice

    Management can just keep doing what they're doing... I personally have no issues with the way things are ran where I'm at.

  6. 1 person found this helpful  

    Great company to work for, fair pay, and great benefits with 28 days off immediately.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Direct Sales - Winback in Pittsburgh, PA (US)
    Current Employee - Direct Sales - Winback in Pittsburgh, PA (US)

    I have been working at Comcast full-time (more than an year)

    Pros

    Days off, benefits, freedom, pay, free services

    Cons

    Diss connect between departments, lack of promotional material, complicated pay plan

    Advice to ManagementAdvice

    Pay supervisors better because they determine weather a team will succeed or not.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Direct Sales - Winback in Lake Zurich, IL (US)
    Former Employee - Direct Sales - Winback in Lake Zurich, IL (US)

    I worked at Comcast full-time (more than an year)

    Pros

    One of the benefits is free Comcast service (internet, phone, and cable). The service is excellent.

    Cons

    Working outdoors during the cold winter, and dark evenings. People hate to open their doors during the winter, or during rainy days. There are times when you will meet are creepy people, or irate.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Jacksonville, FL (US)
    Current Employee - Customer Service Representative in Jacksonville, FL (US)

    I have been working at Comcast full-time (more than an year)

    Pros

    I enjoy my job, i guess it just depends on what position you get

    Cons

    None at all for me. I enjoy my position.

    Advice to ManagementAdvice

    Great job

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    very good and productive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Director in Denver, CO (US)
    Current Employee - Marketing Director in Denver, CO (US)

    I have been working at Comcast full-time (more than 5 years)

    Pros

    great team, company culture, pro development and forward thinking. Management is great. Innovation. values diversity.

    Cons

    size and sometime slow. Too much management layers.

    Advice to ManagementAdvice

    Listen to employees for better ideas

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    You're given all the tools for success but you have to put in work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Retention Representative in Denver, CO (US)
    Former Employee - Business Retention Representative in Denver, CO (US)

    I worked at Comcast full-time (more than an year)

    Pros

    Great benefits, room for advancement, you control your income-work hard & make lots of money

    Cons

    Working with unmotivated people who are just warming up a chair, depend on other departments to complete your job & they're not always as enthusiastic about company as you are

    Advice to ManagementAdvice

    Keep employees motivated & be consistent with policies throughout all departments.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great place to advance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Account Executive in Voorhees, NJ (US)
    Former Employee - Customer Account Executive in Voorhees, NJ (US)

    I worked at Comcast full-time (more than 10 years)

    Pros

    Free cable, discount on equipment. Has great health benefits, vacation days, 401k. Advancement from within before open to public. Everyone is very helpful to new employees.

    Cons

    Very hard to navigate the application process, for such an advanced company you would think the application process would be easier. A lot to learn in a short time when starting.

    Recommends
    Positive Outlook
    No opinion of CEO

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