Compass Group

  www.compass-group.com
  www.compass-group.com

Compass Group Reviews

Updated 7 November 2014
Updated 7 November 2014
115 Reviews
3.0
115 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Compass Group CEO Richard Cousins
Richard Cousins
11 Ratings

Review Highlights

Pros
  • Large company with good benefits (in 5 reviews)

  • Great people that are passionate (in 3 reviews)


Cons
  • Also, low pay because of being in food service industry (in 5 reviews)

  • Not enough full-time jobs in NYC or Long Island (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Service Assistant - Wimbledon Championships

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Assistant in London, England (UK)
    Former Employee - Customer Service Assistant in London, England (UK)

    I worked at Compass Group as a contractor (less than an year)

    Pros

    Mostly students looking to work before, during and after University to make some money. Good conditions to work long hours and secure a good sum of cash.

    - Friendly Staff
    - Nice working Conditions

    Cons

    - Too many 'managers', therefore confusion over who is running what

    Advice to ManagementAdvice

    - Know which is your 'sector' to manage.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Not a bad company. They take advantage of employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance in Atlanta, GA (US)
    Former Employee - Finance in Atlanta, GA (US)

    I worked at Compass Group full-time

    Pros

    Great people that are passionate.

    Cons

    Low benefits and salaries. Bonuses are poor.

    Advice to ManagementAdvice

    Start to pay people more.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Good Part-Time Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Compass Group part-time (less than an year)

    Pros

    Flexible enough for a college student, compensation is above minimum wage but below those with experience, almost always hiring, night and weekends off

    Cons

    Under par compensation for various positions, not much else to say about the cons, really. I'd still be working for the company if it paid more. Equipment was regularly down or malfunctioning.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Loved TouchPoint

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Flow Coordinator in Tucson, AZ (US)
    Former Employee - Patient Flow Coordinator in Tucson, AZ (US)

    I worked at Compass Group full-time (more than an year)

    Pros

    The upper management was very supportive and encouraging to employees. They showed appreciation of jobs well done and were very easy to talk to about any issues that employees were having. I always looked forward to going to work.

    Cons

    I wish there were more opportunities for personal growth within the company.

    Advice to ManagementAdvice

    Continue being approachable and fun with employees. It really makes a difference when "the Suits" show interest and a good nature with all employees.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I worked at Compass Group

    Pros

    Free meals, at least in Spain.

    Cons

    Everything, very slow organization afraid of changes.

    Advice to ManagementAdvice

    Without innovation you are in a terrible situation.

  7.  

    too many lazy chefs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Kitchen Porter in Kenilworth, England (UK)
    Former Employee - Kitchen Porter in Kenilworth, England (UK)

    I worked at Compass Group part-time (more than an year)

    Pros

    Good rates of pay,good working hours,nice clean place to work

    Cons

    Lazy chefs ,spend to much time sitting down drinking tea and coffee,slating fellow workers while not contributing to the working team,love nothing better than creeping round management and talking a good game,while they are talking they are not working,laziest people in the whole company,waitress are the best workers along with the manager.

    Advice to ManagementAdvice

    Best Manager in Compass,on the Agco site,Stoneleigh abbey park ,Coventry Warwickshire,her name is Jo Nicklin,one of the best managers i have ever worked for,first class attitude,very professional to both staff and customers alike,pleasant manner,brilliant outlook,friendly person,brilliant worker never stops,great team player and team builder,always clean and tidy and smiling ,never allowed to do her job properly ,always being belittled by chefs and does not receive the support from senior management or area managers,does not get the recondition she deserves ,she will go far in Compass if she is allowed to,and does not get chefs putting major obstacles in her way making it very difficult.She is superb,wonderful,and one of the nicest girls you will ever come across 10 out 10 for me,as a former employee i will miss her massively She is amazing the way she is,look after her.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Great company, but frequent lay offs to adjust to school calendar.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Retail Cashier in New York, NY (US)
    Current Employee - Retail Cashier in New York, NY (US)

    I have been working at Compass Group full-time (more than 5 years)

    Pros

    Managers were very flexible and understanding. Provided a professional atmosphere.

    Cons

    Frequent lay offs during the year since I worked on a school campus.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Once upon a time I was happy with my job.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Catering Assistant
    Current Employee - Catering Assistant

    I have been working at Compass Group part-time (more than 10 years)

    Pros

    My colleagues are brilliant, we work together as a tight knit team.

    Cons

    Head office have absolutely no idea about actually working on the front line, they come across that they don't care. We have a new manager who couldn't organise anything, we carry him do much he may aswell not be there.

    Advice to ManagementAdvice

    Be fair on your employees and tell other managers, especially the hub leaders not to go around thinking they are better than anyone else, because they are not.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Food should be about food and people, not just money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Unit Leader
    Former Employee - Food Unit Leader

    I worked at Compass Group full-time (more than 5 years)

    Pros

    I don't have much good to say, my time with Compass Group was not pleasant.

    Cons

    More focus on cost and appearance (more like cheap set dressing) than on product and service. Poor communication, mediocre benefits, scarce career development opportunities, and inconsistent pay scale. They also appear to walk all over their "partners" when they can get away with it.

    Advice to ManagementAdvice

    Trust those you gave responsibility to and listen to them, but verify what they are saying. Take the time and work with them to see the issues they deal with on a day-to-day basis.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Challenging but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Compass Group full-time (more than an year)

    Pros

    25 days PTO and higher than avaerage salaries

    Cons

    Hours of operation intrude on quality of my life

    Advice to ManagementAdvice

    Company growth has slowed down since the beginning creating less opportunity for growth in my area

    Recommends
    Neutral Outlook
    No opinion of CEO

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