Convergys

www.convergys.com
Employer Engaged

Convergys Reviews

Updated 1 March 2015
Updated 1 March 2015
1,612 Reviews
2.8
1,612 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Convergys President & CEO Andrea Ayers
Andrea Ayers
378 Ratings

Review Highlights

Pros
  • Work from home so no hassle of dealing with traffic jams and getting suit ready for work (in 89 reviews)

  • Fairly consistent work environment, good exposure to a unique industry (in 59 reviews)


Cons
  • 6 dollars an hour lower than the prevailing call center wage in this area (in 75 reviews)

  • Poor work life Balance, they expect work to be your life with not much time for anything else (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Review about work culture at convergys

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in Hyderābād
    Former Employee - Senior Analyst in Hyderābād

    I worked at Convergys

    Pros

    the best place to work and learn.. work life is awsome

    Cons

    not much cons, this is best place for a fresher to join

    Advice to ManagementAdvice

    keep going the way you are managing, you are awsome

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    good place to work, lots of technical work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convergys

    Pros

    technical concepts gets polished and great place to work and have fun

    Cons

    shift timings and food facility

    Advice to ManagementAdvice

    na

  3.  

    Good and Learnt a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Programmer Analyst in Hyderābād
    Current Employee - Associate Programmer Analyst in Hyderābād

    I have been working at Convergys full-time (more than 3 years)

    Pros

    Employee friendly, good HR team and good incentives and perks

    Cons

    Lack of opportunities and the scope is confined to a particular team or group

    Advice to ManagementAdvice

    should see to increase clients

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Salary and work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TSP II in Thāne
    Current Employee - TSP II in Thāne

    I have been working at Convergys full-time (more than a year)

    Pros

    Good work environment for starting a career.

    Cons

    Very less salary hikes, Higher management never supports a employee. The worst point is salary rest is good.

    Advice to ManagementAdvice

    Please maintain different policies for different process. At least stop comparing technical process (Non Voice) with calling and chat process.

    Recommends
    Neutral Outlook
  6.  

    It is nice to work for Convergys

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support in Bangalore
    Current Employee - Technical Support in Bangalore

    I have been working at Convergys full-time (more than 3 years)

    Pros

    Nice work culture inside Convergys

    Cons

    Too much of work inside Convergys

    Advice to ManagementAdvice

    NA

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    I worked at Convergys full-time (more than 4 years)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Associate in Hyderābād
    Current Employee - Senior Associate in Hyderābād

    I have been working at Convergys full-time (more than 3 years)

    Pros

    Great work culture
    Aspires for innovation
    Flexible working hours

    Cons

    - Actual quality of work differs from team to team
    - Promotions take long..................................

    Advice to ManagementAdvice

    None.........................................................

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Convergys

    Pros

    Competitive Salary, Good environment, Nice Co-workers and management

    Cons

    Long Hours, Night Shifts without prior notice, Much pressure at times

    Recommends
  9.  

    Good place to work as a fresher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Agent in Bangalore
    Former Employee - Technical Support Agent in Bangalore

    I worked at Convergys

    Pros

    Wonderful Work environment and nice perks

    Cons

    Not much to learn, after some time

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    good to begin with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Convergys

    Pros

    great transport and facilities inside

    Cons

    managment fails to keep the interest of employees .

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Great place to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Bangalore
    Current Employee - Business Analyst in Bangalore

    I have been working at Convergys full-time (more than 3 years)

    Pros

    The best reason to work in this company is the working environment and the people engagement. it will give you opportunity to grow with in the company or change your working field by applying to IJP's. the lower management in the company is very supportive.

    Cons

    Depending on the process the work load might go higher.There is no clarity between the upper management and worker.

    Advice to ManagementAdvice

    Please give more importance to employees.

    Recommends
    Neutral Outlook

Work at Convergys? Share Your Experiences

Convergys

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.