Convergys

  www.convergys.com
  www.convergys.com

Convergys Reviews

Updated 26 November 2014
Updated 26 November 2014
1,460 Reviews
2.8
1,460 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Convergys President & CEO Andrea Ayers
Andrea Ayers
330 Ratings

Review Highlights

Pros
  • Work from home so no hassle of dealing with traffic jams and getting suit ready for work (in 89 reviews)

  • Fairly consistent work environment, good exposure to a unique industry (in 59 reviews)


Cons
  • 6 dollars an hour lower than the prevailing call center wage in this area (in 75 reviews)

  • Poor work life Balance, they expect work to be your life with not much time for anything else (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Best company I have worked with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tier I Technical Support in Thāne
    Former Employee - Tier I Technical Support in Thāne

    I worked at Convergys full-time (more than 3 years)

    Pros

    Salary on time. Revgen bonus. Perdormance incentive n cool OT payouts...........................

    Cons

    Transport is d pain and lil change in cafeteria vendor ..........................................

    Advice to ManagementAdvice

    Get proper vendors with good cabs

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Go for it, it is good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader in Gurgaon, Haryana
    Former Employee - Team Leader in Gurgaon, Haryana

    I worked at Convergys full-time (more than 3 years)

    Pros

    work life balance, good money for freshers only

    Cons

    Politics, night shifts, no proper work culture

    Advice to ManagementAdvice

    nO COMMENT

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    It was awesome.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Cco in Pune
    Former Employee - Senior Cco in Pune

    I worked at Convergys full-time (more than an year)

    Pros

    Friendly Atmosphere, Team Leaders.
    Also the Managers were good.

    Cons

    Well Never got chance for a voice process

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  5.  

    Balanced work life environment.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convergys

    Pros

    Easy work
    Responsive management
    Work life balance

    Cons

    Low pay
    Not enough growth
    Colleagues aren't competitive

    Advice to ManagementAdvice

    None

  6.  

    Very good company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Order Specialist in Bangalore
    Former Employee - Senior Sales Order Specialist in Bangalore

    I worked at Convergys full-time (more than 5 years)

    Pros

    Good Environment to work with

    Cons

    No challenges everything is perfect

    Advice to ManagementAdvice

    Good Management

    Recommends
  7.  

    good challenging environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Program Analysis in Hyderābād
    Current Employee - Associate Program Analysis in Hyderābād

    I have been working at Convergys full-time (more than an year)

    Pros

    more opportunities, freedom to choose technology

    Cons

    no good salary hike even though you have done extra ordinary work

    Advice to ManagementAdvice

    please consider the work done and decide the salary hike

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    My experience was horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Program Analysis in Hyderābād
    Current Employee - Associate Program Analysis in Hyderābād

    I have been working at Convergys full-time (more than an year)

    Pros

    It good for freshers to start career who can earn more then experience guy having 4yrs of experience(especially in ICOMS project)

    Cons

    Its not at all good for lateral's i.e. experience guys.

    Advice to ManagementAdvice

    First normalize the salary between the employees and have some standards

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Quite Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support in Pune
    Former Employee - Technical Support in Pune

    I worked at Convergys full-time (more than an year)

    Pros

    Good work environment, everthing smooth in the company

    Cons

    change the food vendor, he is not giving good food there

    Advice to ManagementAdvice

    need to imrpove the work culture

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Overall good company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Employee in Mumbai
    Former Employee - Employee in Mumbai

    I worked at Convergys full-time (less than an year)

    Pros

    Had fun during training times.

    Cons

    The tools are little difficult in convergys.

    Advice to ManagementAdvice

    Good environment.

    Doesn't Recommend
    Neutral Outlook
  11.  

    pretty bad. no company vision penetration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quatity Advisor in Bangalore
    Former Employee - Quatity Advisor in Bangalore

    I worked at Convergys full-time (more than an year)

    Pros

    job role was chilled out. but wouldnt take me anywhere in life

    Cons

    comfort zone. forced myself out of it. small people big attitude. no sense.

    Advice to ManagementAdvice

    Value people and create cohesiveness.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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