Convergys Reviews

Updated 29 October 2014
Updated 29 October 2014
1,405 Reviews
2.8
1,405 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Convergys President & CEO Andrea Ayers
Andrea Ayers
313 Ratings

Review Highlights

Pros
  • Work from home so no hassle of dealing with traffic jams and getting suit ready for work (in 88 reviews)

  • Fairly consistent work environment, good exposure to a unique industry (in 59 reviews)


Cons
  • 6 dollars an hour lower than the prevailing call center wage in this area (in 74 reviews)

  • benefits are too expensive, there is no work-life balance, at Convergys, work is your life (in 24 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very good company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Order Specialist in Bangalore
    Former Employee - Senior Sales Order Specialist in Bangalore

    I worked at Convergys full-time (more than 5 years)

    Pros

    Good Environment to work with

    Cons

    No challenges everything is perfect

    Advice to ManagementAdvice

    Good Management

    Recommends
  2.  

    good challenging environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Program Analysis in Hyderābād
    Current Employee - Associate Program Analysis in Hyderābād

    I have been working at Convergys full-time (more than an year)

    Pros

    more opportunities, freedom to choose technology

    Cons

    no good salary hike even though you have done extra ordinary work

    Advice to ManagementAdvice

    please consider the work done and decide the salary hike

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Quite Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support in Pune
    Former Employee - Technical Support in Pune

    I worked at Convergys full-time (more than an year)

    Pros

    Good work environment, everthing smooth in the company

    Cons

    change the food vendor, he is not giving good food there

    Advice to ManagementAdvice

    need to imrpove the work culture

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Overall good company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Employee in Mumbai
    Former Employee - Employee in Mumbai

    I worked at Convergys full-time (less than an year)

    Pros

    Had fun during training times.

    Cons

    The tools are little difficult in convergys.

    Advice to ManagementAdvice

    Good environment.

    Doesn't Recommend
    Neutral Outlook
  6.  

    pretty bad. no company vision penetration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quatity Advisor in Bangalore
    Former Employee - Quatity Advisor in Bangalore

    I worked at Convergys full-time (more than an year)

    Pros

    job role was chilled out. but wouldnt take me anywhere in life

    Cons

    comfort zone. forced myself out of it. small people big attitude. no sense.

    Advice to ManagementAdvice

    Value people and create cohesiveness.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Had a great time!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convergys full-time (more than an year)

    Pros

    Work life balance is great, you get paid well and the organization looks after you really well

    Cons

    Hikes could have been a little better. They were low as compared to some competitors.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Engineer in Gurgaon, Haryana
    Current Employee - Technical Support Engineer in Gurgaon, Haryana

    I have been working at Convergys full-time (more than 3 years)

    Pros

    Flat Structure Organisation
    Good benefits to employees

    Cons

    Need to have Career development plan for employees

    Advice to ManagementAdvice

    Nothing , No advice

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great exposure to the technology!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Engineer in Pune
    Current Employee - Technical Support Engineer in Pune

    I have been working at Convergys full-time (more than an year)

    Pros

    Great place to learn the product which will help alot in the growth. Good amount of salary with good incentives. Can quickly get promoted.

    Cons

    no job security. A very few or no facilities. Too much of work load.

    Advice to ManagementAdvice

    Keep up the good work and hire more people.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Best place to work.The best part of my life ever- Aakash mishra

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in Gurgaon, Haryana
    Former Employee - Senior Analyst in Gurgaon, Haryana

    I worked at Convergys full-time (more than an year)

    Pros

    You'll get the best support and experience in this comp.

    Cons

    Work pressure is like anything, Some of subgroup managers are hrble..they won't even listen to you if you are not working accordingly not regarding the process but them.

    Advice to ManagementAdvice

    Try to choose some good leaders to handle the process as some of the L.o.b's are getting effected badly because of some people.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    cse

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Convergys

    Pros

    good working enviornment and work life balance

    Cons

    leaves policy nt gud need to be revised

Work at Convergys? Share Your Experiences

Convergys

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.