Costco Wholesale Reviews

Updated 18 October 2014
Updated 18 October 2014
1,289 Reviews
3.9
1,289 Reviews
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Costco Wholesale President & CEO Craig Jelinek
Craig Jelinek
566 Ratings

Review Highlights

Pros
  • You are able to grow within the company the pay and benefits are wonderful (in 116 reviews)

  • Great benefits, takes care of their employees when persona; issues arise (in 186 reviews)


Cons
  • Offered me full time then fired me right before I was to receive benefits (in 62 reviews)

  • If you are part time, the amount of hours you get can vary a lot from week to week (in 51 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 6 people found this helpful  

    This is an amazing company to work for and I would recommend it to anyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Membership Clerk in Orland Park, IL (US)
    Current Employee - Membership Clerk in Orland Park, IL (US)

    I have been working at Costco Wholesale full-time (more than 5 years)

    Pros

    There are definitely great hours and fantastic benefits even at the part time level. They are good at promoting from within so it is not difficult to move up the ladder. There are so many jobs at the warehouse and they are decently lenient at letting you try new things.

    Cons

    Because the pay is so good, people tend to stay in their positions so sometimes getting promoted can be difficult. Also, since having a degree is not required to move up in the company, some staff are not actually qualified to do their own positions and don't always perform it as well as they could be.

    Advice to ManagementAdvice

    Don't forget where you came from. You didn't start off as a manager, so make sure you treat the hourlies well. They are the cogs in the machine.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    The Pinnacle of Retail/Wholesaling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale part-time (more than 3 years)

    Pros

    Initial pay is well above minimum wage, the opportunity for advancement is almost inevitable with time and experience. Workers are great, pay is great, student program is very flexible.

    Cons

    Taxing enviroment, you'll find yourself quite tired at the end of a day. The member's can also be pushy because they feel entitled with their memberships. Feedback is rare.

    Advice to ManagementAdvice

    Communication needs a lot of work. Every worker should have the chance to become a key part of the business. I have worked at Costco for four years and rarely hear feedback outside of my reviews. I am a hard working business administration student and my degree has not yet been discussed with management. A student with a pending degree and a lot of seniority should have a very good idea where he is going with the company. Fantastic business nonetheless, but this and the above "cons" do need attention.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    The last job you'll ever have

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Floor Assistant in Burnaby, BC (Canada)
    Former Employee - Floor Assistant in Burnaby, BC (Canada)

    I worked at Costco Wholesale part-time (less than an year)

    Pros

    Competitive wages, equal opportunity, training, Career oriented, they ensure you'll be there for the long haul with raises based in hours worked and opportunities to work in any sector of any warehouse.

    Cons

    Since no established employees leave, only the lower tier positions are available for those starting out and for their fist several years.

    Advice to ManagementAdvice

    It seemed as if people, even weak staff were rewarded for hanging around wit he company based on hours worked, rather than ability to perform.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Stressful work environment at times, but superior pay and benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Optician
    Current Employee - Licensed Optician

    I have been working at Costco Wholesale part-time (more than 5 years)

    Pros

    The pay is better than any other service job out there, and the benefits are hard to match. This company takes care of their employees.

    Cons

    Stressful dealing when the stores get busy, and when customers have memberships they tend to be more demanding. Costco doesn't operate like most stores so people get upset when things don't go their way. Normal of any customer service job I suppose, but exaggerated by strict buying policies and procedures. The lenient return policy also means people try to get away with returning very old or broken items.

    Advice to ManagementAdvice

    Changing the upper management at individual locations so frequently prevents any employee from ever being comfortable. I've been through 3 warehouse managers in my time at my store and every new manager feels the need to change policies or make unnecessary changes just for the sake of making changes. Some changes are frustrating and inconsiderate to the longtime employees. You don't need to change the manager every 2 years!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Excellent place to work for students as well as mature adults.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Assistant
    Former Employee - Front End Assistant

    I worked at Costco Wholesale part-time (more than an year)

    Pros

    Lots of opportunities for cross-training and advancement. Above-average pay and excellent benefits. Your hard work is noticed.

    Cons

    Not a place for lazy or unmotivated people. If you don't pull your weight, you won't last.

    Advice to ManagementAdvice

    Upper management should spend a little more time on the floor.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    A grest one

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier Assistant (Front End Assistant) in Lawrenceville, GA (US)
    Former Employee - Cashier Assistant (Front End Assistant) in Lawrenceville, GA (US)

    I worked at Costco Wholesale part-time (less than an year)

    Pros

    They have a very great pay that makes you happy and the benefits are wonderful there.

    Cons

    I feel like some tomes they are very busy so you have to find a way to cope with shifts.

    Advice to ManagementAdvice

    The only advice I have is for the people in management to look at different people who apply.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Amazing!!!! Great place to work!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Membership in Hoover, AL (US)
    Current Employee - Membership in Hoover, AL (US)

    I have been working at Costco Wholesale full-time (more than an year)

    Pros

    The benefits that we have access to is TOP OF THE LINE. Added with the hourly pay, I don't see myself leaving anytime soon.

    Cons

    There aren't any cons that I'm aware of. It is plenty of opportunity to move up if you apply yourself.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Costco is fun and team oriented. Amazing supportive management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Membership Clerk in Independence, MO (US)
    Current Employee - Membership Clerk in Independence, MO (US)

    I have been working at Costco Wholesale part-time (more than an year)

    Pros

    Time & 1/2 on Sundays, paid holidays, full health, dental and optical benefits for part timers. Starting wage far above minimum wage. Wonderful corporate culture. Safe, professional, supportive environment. The bosses and supervisors are all pretty cool and hardworking. There are super opportunities to advance into management as well as tons of opportunities to cross train in different departments.

    Cons

    Retail, closing shifts. Time away from my kids. Schedule changes with very little notice. Dealing with demanding members. Also, very demanding physical labor.

    Advice to ManagementAdvice

    Treat "underlings" with respect. For the most part, all of my supervisors and managers have been very good.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    I love this company, will retire here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accountant in Issaquah, WA (US)
    Current Employee - Accountant in Issaquah, WA (US)

    I have been working at Costco Wholesale full-time (more than 8 years)

    Pros

    Benefits, great co-workers and flexible schedule.

    Cons

    Nepotism prevalent in hiring practice.

    Advice to ManagementAdvice

    Promote from within, train.. train... train.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great benefits, little to no upward mobility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Representative in Rochester, MN (US)
    Former Employee - Marketing Representative in Rochester, MN (US)

    I worked at Costco Wholesale full-time (less than an year)

    Pros

    Benefits, high wages with little education.

    Cons

    No upward mobility. Favorite contest. Based on time put in not merit.

    Advice to ManagementAdvice

    do not keep managers in manging roles if they clearly cannot handle it.

    Recommends
    Positive Outlook
    Approves of CEO

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