Costco Wholesale

  www.costco.com
  www.costco.com

Costco Wholesale Reviews

Updated 17 December 2014
Updated 17 December 2014
1,388 Reviews
3.9
1,388 Reviews
Rating Trends

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Costco Wholesale President & CEO Craig Jelinek
Craig Jelinek
625 Ratings

Review Highlights

Pros
  • You are able to grow within the company the pay and benefits are wonderful (in 135 reviews)

  • Great benefits, takes care of their employees when persona; issues arise (in 195 reviews)


Cons
  • Offered me full time then fired me right before I was to receive benefits (in 68 reviews)

  • If you are part time, the amount of hours you get can vary a lot from week to week (in 56 reviews)

More Highlights

Employee Reviews

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  1. 39 people found this helpful  

    Real Pros and Cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA (US)
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA (US)

    I have been working at Costco Wholesale part-time (more than an year)

    Pros

    Very affordable high quality health insurance benefits even for PT employees. Great for working parents who split up child care and need coverage. The key to succeeding at Costco is to work hard, have a good attitude and be nice to people. It's hard work and fasted paced, you have to be down for that to succeed.

    Cons

    At this warehouse you are required to work 5 days per week, even if you are PT at 24 or so hours. This means lots of 4-5 hour shifts rather than fewer 8 hour shifts which is tough for those who commute a long distance to work or have to cover day care.

    Advice to ManagementAdvice

    Allow the PT staff at 24/hours per week or so to work 4/6 hour shifts or 3/8 hour shifts rather than 4 and 5 hour shifts. it gets expensive for those who commute a long distance to work or have to cover day care.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 9 people found this helpful  

    Response from Long Term Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Membership in Seattle, WA (US)
    Current Employee - Membership in Seattle, WA (US)

    I have been working at Costco Wholesale full-time (more than 8 years)

    Pros

    It's funny to read "Con" company critiques & reviews from employees who have only been employed for a limited period of time.....the key to success with Costco is to "work with purpose", keep the chatter down, don't complain and be thankful for the benefits and pay structure. As the company continues to expand and "crush" the competition (with stock soaring along with profits and revenue), there is significant need for employees with a very positive outlook, gratefulness, compassion for fellow employees and members and an incredibly strong work ethic. Many of these traits have waned over the years with younger employees and those who are new to Costco simply have not experienced "expectations" in the workplace which is why so many "seasonals" find themselves not being called back after January layoffs or re-assigned to the Member Service as a last resort to prove their worth to the organization. With over 20,000 applicants per new warehouse for less than 200 positions, there a many folks who would value a full suite of benefits, reasonable pay, not a real mentally challenging work environment and a pretty good crew to work with. Just start working after you clock-in, and continue at a good pace throughout your shift and keep your idle chatter to yourself.....breaks are mandatory and no one should go without the two 15 minute rest periods, period....call corporate if policies are not being followed.

    Cons

    Significant growth is a challenge in any organization and many at Costco are on a fast track to the "Peter Principle" however, the alternative of bringing in supervisory/management talent from the "outside" would derail the entire culture plus, there's always a "reason" why someone is out looking for work and most of the time, they were no longer wanted by their previous employer.....very few "outside" hires directly into supervisory or management roles at Costco every work out for a variety of reasons.

    Advice to ManagementAdvice

    Supervisory and management professional development. Eliminate perceived and real "favoritism" at all costs, tie employee development to management bonuses, practices will improve "overnight". Be more like many Fortune 500 companies (Amazon, Pepsi, etc.) and bring management rotation down through the ranks by moving promising candidates around the country, this will will serve to remove the "silos" which have been allowed to develop at the regional level. Seasoned Members who have shopped at multiple locations around the country consistently comment on how different Costco's and employee moral is depending on geographic location.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Excellent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacist in Independence, MO (US)
    Current Employee - Pharmacist in Independence, MO (US)

    I have been working at Costco Wholesale full-time (more than 5 years)

    Pros

    Excellent pay and benefits. Busy but fair working conditions. Most managers have worked their way up in the company so they are good mentors and train you well. You are encouraged to take all vacations/holidays since the pace is busy. They understand you need to be refreshed in order to do a good job.

    Cons

    A lot is expected and work is fast paced, but compensation is excellent and most of the supervisors work just as hard as you do.

    Advice to ManagementAdvice

    Continue to encourage employees to grow in the job as the culture currently does. There seems to be a lot of satisfaction among employees who realize that they can progress in the company when they work hard and grow in skills.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great Retail Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Major Sales Associate in Frisco, TX (US)
    Former Employee - Major Sales Associate in Frisco, TX (US)

    I worked at Costco Wholesale full-time (more than an year)

    Pros

    Fantastic benefits for a retail company.
    Generous vacation time that begins accumulating a year after employment.
    24 hours per week are guaranteed for part-time employees.
    Time-and-a-half pay on Sundays.
    Starting hourly wage is $11.50 and raises are hourly based.
    Management has an Open Door Policy.

    Cons

    Twice a year inventories on Saturday nights require a 2pm-11pm babysitter.
    Must work 5 days a week which means part time employees are often given 4 hour shifts that make long commutes expensive.
    Employee program (pay $4 every paycheck for special treats and paid Christmas party ticket) lacks incentive to remain in program. Christmas party ticket was ~$80 and the other $24 went towards a candy apple on Halloween.

    Advice to ManagementAdvice

    Make sure all employees are always aware of the open door policy to make sure they feel comfortable to speak about any work related issues.
    Ensure proper training for all "morning merch's" to ensure all departments are always "show time ready."
    Don't leave cart assistant positions to only guys, and ensure cart assistants always have easy access to cold water to stay hydrated.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    A fun, environment with great opportunities!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Middleton, WI (US)
    Former Employee - Anonymous Employee in Middleton, WI (US)

    I worked at Costco Wholesale part-time (less than an year)

    Pros

    Costco loves their employees and it shows. Everyone is happy, outgoing, and willing to give a helping hand. At Costco, they give back to their employees and never try to overload you. Sunday you get paid time and a half.

    Cons

    one cannot transfer departments in the first 90 days of employment. So if you're looking for a foot in the door, you might have to push carts or be a door greater for 90 days before you can move to a more exciting position within Costco

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Satisfied, Long-Term Employee

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale full-time (more than 10 years)

    Pros

    Great job security with excellent benefits. If you work hard, the sky is the limit. In general, the company does a great job promoting employees from within.

    Cons

    Minimal control on how many hours salaried employees must work. At the management level, the employee expectation is that work comes first, family and other obligations are secondary.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Cashier(clerk)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Phoenix, AZ (US)
    Former Employee - Cashier in Phoenix, AZ (US)

    I worked at Costco Wholesale

    Pros

    Great pay/benefits! Generous vacation and optionals. The environment for teambuilding can't be beat. They foster collaboration and encourage you to succeed! Very structured and expectations are provided daily. Feels like family.... I resigned in 2010 to move to another state to take care of family obligations and unfortunately there were no whse locations in my new city....Costco is now coming to Tulsa and I will turning in my application as the 17 years I worked there were the greatest years of my life! Best job ever! How many people can say that or that they miss working there!!! Cant wait so excited!!!

    Cons

    Long term employees get better benefits than newer ones. Company changes handbook every couple of years to push hour based raises further and further back. Required inventory participation.

    Advice to ManagementAdvice

    Think outside the box.....
    Not only do members deserve the pickle but so do employee's (long term Costco employee's know what that means)!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great Place for High School Graduate or College summer job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale

    Pros

    Great pay for amazing atmosphere for growth.

    Cons

    Little to no down time outside of he legally mandated breaks.

    Advice to ManagementAdvice

    Work heavily with college students to get people higher up.

    Recommends
    Positive Outlook
  10. 1 person found this helpful  

    Fast paced working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Supervisor in San Jose, CA (US)
    Former Employee - Front End Supervisor in San Jose, CA (US)

    I worked at Costco Wholesale part-time (more than 3 years)

    Pros

    Working at costco comes with great pay and great benefits. It's also a good place to befriend coworkers because you have so many.

    Cons

    There are a lot of people who shop at costco and as such there are a lot of stupid people you will have to deal with. Be patient, and kind and know that for every 1 jerk there are probably 5 great people.

    Recommends
    Neutral Outlook
  11. 1 person found this helpful  

    You can get far if your willing to work for it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Costco Wholesale full-time (more than an year)

    Pros

    Costco has decent pay and if your smart you can really go far. I was there a little under two years and became super vaulable because I learned almost every department. And for the most part my fellow employees were good people.

    Cons

    MICROMANAGED. My hours were all over the place as well. It is the managers way no matter what even if you have a better more efficient way. Also a lot of things are based on seniority. At my store I was able to kinda by pass that but I worked very hard to do so.

    Advice to ManagementAdvice

    Fire people that deserved to be fired. Listen to your employee's they might have some great ideas that could give some managers a run for their money.

    Recommends
    Positive Outlook
    No opinion of CEO

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