DIRECTV

www.directv.com

DIRECTV Reviews

Updated 30 January 2015
Updated 30 January 2015
636 Reviews
3.4
636 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
DIRECTV Chairman, President, and CEO Michael D. (Mike) White
Michael D. (Mike) White
359 Ratings

Review Highlights

Pros
  • This company also provides great benefits with a good vacation and time off plan (in 44 reviews)

  • Good benefits and a strong commitment to doing things the right way (in 36 reviews)


Cons
  • Work life balance is a bit challenging but that goes along with a strong company (in 20 reviews)

  • Starting salary and long hours seem to account for the buik of the high turnover rate for new hires (in 18 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Customer care operations manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Operations Manager
    Current Employee - Customer Care Operations Manager

    I have been working at DIRECTV full-time (more than 10 years)

    Pros

    Great place to work with very nice people. Senior leadership or upper management truly cares about each employees personal success and there are many programs in place to help you do just that. Great benefits and competitive pay. Culture of continuous improvement has helped aligned all employees to focus on customer experience and creates a fun and structured work environment.

    Cons

    AT&T is about take over the company and not sure what that would look like for directv and that is something to keep in mind.

    Advice to ManagementAdvice

    Directv is a very well run organization and top leadership should push for sustaining culture as AT&T takes over.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    DIRECTV Denver rocks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Denver, CO (US)
    Former Employee - Anonymous Employee in Denver, CO (US)

    I worked at DIRECTV

    Pros

    Team attitude in Denver was exceptional. Excellent benefits. Well compensated. Class act all the way.

    Cons

    Not enough senior positions for advancement.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Email/Chat Support in Tulsa, OK (US)
    Current Employee - Email/Chat Support in Tulsa, OK (US)

    I have been working at DIRECTV full-time (more than a year)

    Pros

    Leadership is awesome
    Pay is decent
    OT is almost always available
    Career advancement

    Cons

    Customers
    QA Department is really really lacking in the personable department

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Was fun at first

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Boise, ID (US)
    Former Employee - Customer Service Representative in Boise, ID (US)

    I worked at DIRECTV full-time (less than a year)

    Pros

    6 weeks training. 2 weeks in classroom and 4 weeks of on the job training with mentors
    Ability to move up
    Pay started at $11 an hour
    Friendly
    Works with employees instead of firing and replacing
    Free DIRECTV

    Cons

    Scheduling. I was about to be put on nights with a baby on the way. Told them couldn't do it, didn't want to miss the first 6 months of my childs life. They couldn't help me.

    Advice to ManagementAdvice

    You help students do their scheduling so their school and job don't overlap but you won't work with others who have things going. At least talk to the employees instead of just having a team leader tell you no.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I enjoyed it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DIRECTV

    Pros

    It was ok. Nothing special. Normal job.

    Cons

    I left as there was no advancement for me and I didn't like my pay

  7.  

    Working out of the Savannah is terrible and I want recommend no one to work at this office.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Install Technician in Savannah, GA (US)
    Former Employee - Install Technician in Savannah, GA (US)

    I worked at DIRECTV

    Pros

    It's not a great place to mean picks and chooses here in savannah

    Cons

    There are none if the site manager don't like you then you are on the termination list

    Advice to ManagementAdvice

    They are horrible they only list to site manager and supervisor.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Security Engineer in Buenos Aires (Argentina)
    Current Employee - Information Security Engineer in Buenos Aires (Argentina)

    I have been working at DIRECTV full-time (more than a year)

    Pros

    Really flexible and great working atmosphere

    Cons

    work and company Objectives could be clearer

    Recommends
    Positive Outlook
  9.  

    I love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Installation Technician in Lafayette, LA (US)
    Current Employee - Installation Technician in Lafayette, LA (US)

    I have been working at DIRECTV full-time (less than a year)

    Pros

    Great health benefits and free directv service

    Cons

    Haven't ran into anything I dislike yet

    Recommends
    Positive Outlook
  10.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Engineer in Buenos Aires (Argentina)
    Current Employee - Security Engineer in Buenos Aires (Argentina)

    I have been working at DIRECTV full-time (more than a year)

    Pros

    Really flexible atmosphere and a great place to work

    Cons

    Job objectives could be clearer

    Advice to ManagementAdvice

    as i state above, job and department objectives could be clearer

    Recommends
    Positive Outlook

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