DIRECTV Reviews

Updated 29 September 2014
Updated 29 September 2014
556 Reviews
3.2
556 Reviews
Rating Trends

Recommend to a friend
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DIRECTV Chairman, President, and CEO Michael D. (Mike) White
Michael D. (Mike) White
313 Ratings

Review Highlights

Pros
  • This company also provides great benefits with a good vacation and time off plan (in 34 reviews)

  • Good benefits and a strong commitment to doing things the right way (in 32 reviews)


Cons
  • Little to no professional development in an extremely high stress environment with no work/life balance (in 16 reviews)

  • Starting salary and long hours seem to account for the buik of the high turnover rate for new hires (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Excellent merit based pay scale, but at the cost of high stress.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DIRECTV full-time for more than 3 years

    Pros

    Above average compensation for area. Excellent promotional opportunities for high performers. Yearly raise that is truly based on performance. Above average benefits package. Company definitely cares for their employees.

    Cons

    Extremely high stress environment - dealing with hostile customers and technicians, and workload was too much for each person. Regularly had to take work home with me just to stay above water. Also had to check emails constantly - at work and home - so as not get severely behind.

    Advice to ManagementAdvice

    Hire more employees instead of trying to get by with the bare minimum and overloading your staff to the point of burn out.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DIRECTV full-time for more than 5 years

    Pros

    The company as a whole knows how to take care of their employees. Great benefits.

    Cons

    Employees are now scared to share voice their opinion and go against management in fear of losing their job.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    DIRECTV Contractor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant  in  El Segundo, CA (US)
    Current Employee - Consultant in El Segundo, CA (US)

    I have been working at DIRECTV full-time for less than a year

    Pros

    The pay is around average or above average. They also like to promote internally. If you do a good job and your supervisor likes you, they are more willing to push for you to get a promotion. Great working environment with friendly people always engaging in volunteering opportunities.

    Cons

    Not too many cons here that I can think of. Every companies has its con and DIRECTV is no exception but nothing stands out in particular.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    My experience at DIRECTV was definitely very positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineering Inern  in  El Segundo, CA (US)
    Former Employee - Software Engineering Inern in El Segundo, CA (US)

    I worked at DIRECTV as an intern for less than a year

    Pros

    The company culture is great, and its really motivating to come to work every day. The company campus is nice and the company is really moving forward.

    Cons

    one of the challenges of working here is that it is so close to the beach that you wish you could go to the beach on your lunch break.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Looks out for its people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior IT Operations Analyst II  in  Long Beach, CA (US)
    Current Employee - Senior IT Operations Analyst II in Long Beach, CA (US)

    I have been working at DIRECTV full-time for more than a year

    Pros

    genuinely cares about people
    great benefits
    flexi hours for most functions

    Cons

    can get a little political

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great benefits, very good base pay with incentives, great opportunity to advance within the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ACE Agent  in  Huntington, WV (US)
    Current Employee - ACE Agent in Huntington, WV (US)

    I have been working at DIRECTV full-time for more than a year

    Pros

    Plenty off PTO, contests with prizes daily, competitive pay, opportunity is there to excel, Last week I won a 43 in Samsung tv for my NFL Sunday Ticket sales.If your stats are good they wont bother you

    Cons

    Strict attendance policy, mandatory ot

    Advice to ManagementAdvice

    Limit mandatory overtime, make time for team meetings to share best practices

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    FANTASTIC LEARNING AND LIFE EXPERIENCE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President  in  New York, NY (US)
    Former Employee - Vice President in New York, NY (US)

    I worked at DIRECTV full-time for more than 10 years

    Pros

    enterprenurial and exciting, never a dull moment

    Cons

    too structured. runs risk of becoming bureaucratical

    Advice to ManagementAdvice

    Keep going the way it goes

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Fast paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Director  in  El Segundo, CA (US)
    Current Employee - IT Director in El Segundo, CA (US)

    I have been working at DIRECTV full-time for more than 5 years

    Pros

    Never get bored, never stop learning, growth opportunities

    Cons

    work life balance, not enough good people to cover the work load

    Advice to ManagementAdvice

    trim the fat and hire A players to replace

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Company - Needs Improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DIRECTV full-time

    Pros

    - Great company and benefits
    - Leader in their media space. The best in the business.
    - Awesome parties. (Though with budget cuts are less frequent and/or opulent.)
    - Promotes your passion and interests
    - Is open to ideas and/or communication cross-functionally
    - A lot of truly talented and genuine people that make going to work worth everyday, regardless of others bs.
    - Some managers that are true leaders and care about you and your well being.
    - Friendly environment overall with a lot of perks.

    Cons

    - Your passion gets exploited and results in overwork.
    - Not enough headcount to cover all needed work, and not always willing to increase budget to assist in help in all roles.
    - Assistants are not treated like others and are low on the totem pole in visibility, advancement, pay, and bonuses.
    - Personal feelings and politics can trump actual hardwork and knowledge.
    - People that pay political games and/or brown nose are advanced quicker and higher than those with actual ability and produce much of the work.
    - Management had little knowledge of what their teams ACTUALLY do and are blinded by the brown nosers and their own agendas and reputations.
    - Work life balance is a HUGE negative factor overall.
    - No matter how well you may do your job, you may never advance or get more than a standard raise if any, no matter how long you have been there.
    - Pay is among the mid to lowest in the industry. A lot of people leave due to a better increase, responsibility, and title in other companies.

    Advice to ManagementAdvice

    - Treat ALL your employees like they are valuable.
    - Many hourly or lower valued employees work as hard or harder than salaried employees that just sit around and take credit for others work.
    - Give better bonuses and incentives to all levels of employees as ALL EMPLOYEES are necessary to running an effective, profitable, sustainable business.
    - Have better 360 programs to give a TRUE holistic view off managements leadership and effectiveness.

    Recommends
    Neutral Outlook
  11.  

    Excellent Company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIRECTV

    Pros

    People are really nice and helpful. Great benefits and very understanding management.Company has flat structure allows high visibility to senior managment.

    Cons

    None i can think off

    Advice to ManagementAdvice

    None

    Recommends
    Approves of CEO

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