DISH Reviews

Former Employee – worked at DISH full-time for more than 3 years

Pros – - Pay
- Work with good people

Cons – - micromanaged to death
- expected to meet metrics that we have no control over (ip connectivity)
- Expected to score 10 on customer surveys on every job or else....... (Even though we talk to the customer about the survey they still give what ever score they want, get that through your thick head)
- Expected to be a tech but also spend time trying to sell products to customers (when no sales are made you have to listen to upper management complain that your not doing good enough)
- No actual hands on training with new products (if your going to release a new product why would us techs not get a chance to have it in our house to try out and learn all we can to help educate the customer better). We should not have to pay for these products to train ourselves.
-Get hammered with jobs and expected to make sure all are 100% up to code while trying to keep your stats up, this is one of the major stressful parts of this job.
-Constant fear of the qas nazi failing your jobs (Not having a sticker on the remote.... FAIL)
-Joe Claytons "just one more" attitude. How about you go out on the road and do 4 - 6 jobs and do just one more, get real we do enough.
-Idiotic training videos (videos covering how to use power tools. Stuff that we all know and don't need some women acting like she has picked up a tool in her entire life). Money used for these videos could be used in oh I don't know better equipment (lots of faulty receivers causing tc's that we get marked down for) or increased pay.
-Sales rep that lie to customers to make a sale and we get stuck with telling them the truth and then having to deal with them.

Advice to Senior Management – show more respect to your techs.

No, I would not recommend this company to a friend

Current Employee – been working at DISH full-time for more than 3 years

Pros – I can't complain - in the almost 4 years I've been at DISH I've been promoted several times and I have been told I can expect more.

Joe Clayton is making an effort and that is appreciated however the changes are happening too slowly for employees.

Its not a company for everyone. You have to just accept the fact that they micromanage. If you accept it and stop trying to fight it management will treat you better. You have to play the game at DISH.

Cons – -Health insurance is terrible.
-Parking is terrible
-Personal life....none

Advice to Senior Management – Charlie Ergen needs to loosen up and trust his employees.

Yes, I would recommend this company to a friend

Current Employee – been working at DISH full-time for less than a year

Pros – Good Pay, OT, Work Alone..

Cons – Micro Management, Managers Don't Have Your Back, Look For Anything To Get Rid Of You.

Advice to Senior Management – Trust Your Employees More Than The Customer.

No, I would not recommend this company to a friend

Current Employee – been working at DISH full-time for less than a year

Pros – Soo many new high level execs have come in with a key objective to make it a better work environment. Everyone is so focused, it's become a really good place to work very quickly. Yes they get reports on when employees come in and leave, but they use them to make sure employees aren't working too hard. Personally I love it, but I'm fairly new.

One of the coolest things I've seen is that they let employees change groups once they feel like they've mastered their current position. Lots of employee training and growth potential.

Cons – Lots of new and young people but I'm not sure that's bad.

Advice to Senior Management – Keep Charlie out of the building.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at DISH full-time for more than a year

Pros – Paycheck, although not industry standard.
Covered parking if you get there early enough
Cafe onsite with good food

Cons – Lack of communciation, especially as one goes up the ladder. There are quite a few managers that are not willing to meet to resolve issues or find a more efficient way of handling tasks. Too many people that have made it up the ladder and are just waiting for retirement. The CEO sent out an email recently that stated changes were made for the better...that memo announced that VPs had become Sr. VPs, etc. In accounting, employees are expected to work 60+ hours a week with no compensation. Managers deny doctor's appointments and suggest they be made before 9 a.m. and after 4 p.m. or at lunch...but only between 11:30 and 1:00...not a lot of doctors that have appointments during those hours.

There are many employees that have a real attitude about their work and are either afraid to share what they know because they are afraid they will lose their job or will not speak at all because they are afraid they will be given something else to do.

Too much micromanagement...you hired employees for their knowledge, let them use it. The interview process is a joke...takes two months to finally get an interview. Have to "pass" the tests and assessments given...they should really look at some of the employees that were there prior to the assessments...don't think they would pass now.

Advice to Senior Management – Look up the ladder at some of the mid managers that do not have the "DISH attitude" as described by CEO Joe Clayton. There are some new managers that have the right attitude and ambition, but I wonder how long that will be before they lose that and just go with the flow and continually see a turnover.

No, I would not recommend this company to a friend

Current Employee – been working at DISH as a contractor for more than a year

Pros – fair contracting terms
good contracting experience

Cons – weak processes and hence lack of predictibility

Advice to Senior Management – think strategic and stop focusing on what you think...think customer - means more market research and customer engagement. lesser of SVP and EVP lists and grids and more strategic and market defined goals.

No, I would not recommend this company to a friend

Former Employee – worked at DISH full-time for more than 3 years

Pros – Shift, Salary, Extras, Free to work, aveling, places to do the jobtr

Cons – People, Gossips, Enviorement, Hostility to co-workers, bullying from other areas

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at DISH full-time for less than a year

Pros – The people. I was pleased to find that DISH is full of motivated, dedicated, and driven people. They recognize that the company's history is in the past and are focused on trying to elevate DISH to new heights.

Cons – The hiring process is overly long, but the opportunities are wide once you get in the door.

Advice to Senior Management – Add well-child coverage and annual physicals to salaried health plan.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at DISH

Pros – * There are some really great people at DISH
* Employee discount on DISH television service (but shouldn't it be free?)
* Lots of field positions where you can work from home
* Innovative products, such as the Hopper

Cons – * The worst health benefits and vacation benefits of any company I've worked for
* Micro-management and unprofessionalism at all levels of the company
* If you work from home, you're expected to be "on call" at all times, even weekends and days off
* If you work in the office, they are very strict on punctuality (even if you're a minute late, and even if you're an IT person who has worked all night on a computer issue)
* If you travel with co-workers, you will have to share a hotel room
* Expense reimbursement takes about 3 weeks
* They do not give you a company credit card for expenses. You pay everything up front.
* Lack of direction of the company
* Terrible reputation of the company - upper management has resorted to asking DISH employees to write good things about the company on Glassdoor to try and improve their ratings

Advice to Senior Management – Managers - if you would trust your employees more, morale and employee turnover rates would improve immensely. Also, lower the health deductible from $1250/year.

No, I would not recommend this company to a friend

Current Employee – been working at DISH part-time for less than a year

Pros – Getting paid for travel. Getting paid over minimum wage (barely).

Cons – Unable to get raises due to company "not being able to afford it", no perks with DISH service, at all.

Advice to Senior Management – Treat your employees better.

No, I would not recommend this company to a friend