DISH Reviews

Updated 16 September 2014
Updated 16 September 2014
1,747 Reviews
2.8
1,747 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
DISH Director, President and CEO Joseph Clayton
Joseph Clayton
1,117 Ratings

Review Highlights

Pros
  • Pay is good for these parts, especially if you stick with it for a few years (in 72 reviews)

  • Good work life balance: people in our office arrive around 10am and leave by 7pm (in 36 reviews)


Cons
  • As far as the work life balance they change schedules dissolve schedules for all types of reasons (in 40 reviews)

  • Unless your friends with upper management, you have no chance of advancement (in 100 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    They tried to improve, Didn't last long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative II/Retention  in  Harlingen, TX (US)
    Current Employee - Customer Service Representative II/Retention in Harlingen, TX (US)

    I have been working at DISH full-time for more than 10 years

    Pros

    It pays ok. Some holidays off

    Cons

    Overseas agents lying to customers leaving us to clean up the mess. Management plays games and doesn't care about employees. No accountability until someone sues.

    Advice to ManagementAdvice

    Senior management need their thumbs more on the individual centers. They need to listen more to agents and realize what the issues are that are making veteran agents leave for pay cuts just to get out of here. GET RID OF THE OVERSEAS CENTERS.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Pay can be good but as an employee your just a number

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advanced Technical Support Representative  in  Littleton, CO (US)
    Current Employee - Advanced Technical Support Representative in Littleton, CO (US)

    I have been working at DISH full-time for more than 5 years

    Pros

    Pay, a lot of good people to work with. They do fun events and free stuff and a lot of food days, steady employment,

    Cons

    They give a lot of promises that they don't keep. Horrible schedules and working all holidays. Your just a number they tell you there is a lot of opportunity for advancement but make it almost impossible to do so. You are held to impossible standard and get write ups etc when not performing to these impossible standards. There is more bad days that good and of course answering to rude customers.

    Advice to ManagementAdvice

    Care more about your employees if it wasn't for them you wouldn't have a successful company or a job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Old school method

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate  in  Englewood, CO (US)
    Current Employee - Corporate in Englewood, CO (US)

    I have been working at DISH full-time for more than a year

    Pros

    Friendly colleagues, good place to learn.

    Cons

    You should come to work before 9:00 am if you are late by even a minute, come after lunch and lose your half day pay. They more focus on discipline, instead of productivity.
    Higher post employees don't trust their managers and micro manage everything.
    Don's spend time on internet (office machine) as they track internet usability, but you can spend eight hours browsing on your smart phone or tablet.
    Cafeteria sucks big time. Highly priced and not many options to choose from. Almost same kind of menu every week. If you are soup lover, they server same soup what they served yesterday.

    Advice to ManagementAdvice

    Stop following old school method and look for employee's productivity.

    Doesn't Recommend
    Positive Outlook
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  5.  

    Bad job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DISH full-time for more than 5 years

    Pros

    Bad placed to work for

    Cons

    Stay away from dish network

    Advice to ManagementAdvice

    Stop forcing people to sale. We are technician for satellite not sale department

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Underpaid and Overworked, taken advantage of. Unappreciated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Hilliard, OH (US)
    Former Employee - Customer Service in Hilliard, OH (US)

    I worked at DISH full-time for more than 5 years

    Pros

    Met some really nice people, made long term friendships.

    Cons

    Mandatory overtime with little notice, even during the holidays. Unrealistic expectations, for little appreciation.

    Advice to ManagementAdvice

    Learn to appreciate and reward your loyal employees, instead of working them to death. And get some professional management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    There are some fabulous people working at DISH. But the culture there is extremely negative.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer  in  Denver, CO (US)
    Former Employee - Software Developer in Denver, CO (US)

    I worked at DISH full-time for more than a year

    Pros

    Pay is okay
    Some great people
    A job there pushes you to develop your skills (at least in IT)

    Cons

    Poor treatment of workers from India
    Poor communication
    Tons of worthless meetings
    Don't make accommodations for highly skilled people

    Advice to ManagementAdvice

    Trim the number of meetings; reconsider hiring people from India if you're not going to treat them well; if a programmer is outstanding at programming, but has poor social skills, keep in mind why you have a programmer and make accommodations for his poor social skills; consider giving IT workers more flexibility schedule wise;

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Ok if you like that kind of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dish Network Installer  in  Loveland, CO (US)
    Former Employee - Dish Network Installer in Loveland, CO (US)

    I worked at DISH full-time for more than a year

    Pros

    If you love installing dish systems, you keep busy

    Cons

    have to work out in all types of bad weather
    pay not great

    Advice to ManagementAdvice

    Pay good employees better

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 4 people found this helpful  

    Great place to work but "kool-aid" spreading supervisors & managers are starting to infest the highly potential El Paso.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manufacturing Group Lead  in  El Paso, TX (US)
    Current Employee - Manufacturing Group Lead in El Paso, TX (US)

    I have been working at DISH full-time for more than 3 years

    Pros

    Very challenging but rewarding work. Working in a production cell gives me the chance to earn bonuses for hitting highly achievable quality and efficiency targets.

    Cons

    Recently there has been a few supervisors and even some managers that won't stop spreading their "kool-aid" about other leaders of the plant. They are jealous and being selfish and will be the downfall of this plant if they don't stop blasting the team. They're only making themselves look bad. I will continue to do my best as a cell lead and hope they don't burn me too like they did our Director. Since I can't mention them by name, if HR were to do a survey, the same names would come up for sure...

    Advice to ManagementAdvice

    Fire these 5 "salaried" employees or watch the ship sink in El Paso.

    Recommends
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Senior Analyst/Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst/Developer
    Current Employee - Senior Analyst/Developer

    I have been working at DISH full-time for more than 10 years

    Pros

    Large company, lots of friendly people. The Satellite TV industry is amazing and DISH now has it's finger in other business types such as Satellite Internet, B2B/Commercial cable systems, Blockbuster Online, Sling Box, and also owns a lot of potential Cell phone bandwidth. The future possibilities are very interesting with this corporation. We also have the best and coolest technology out there with the Hopper/Sling/Dish Anywhere and the new commercial Smart box!

    Having been with DISH for almost 15 years, I can say, the last 3 or so have been the best, we have seen a ton of improvement internally, some benefits were made to better suit the employee, some policies became a lot friendlier and more logical. I give Joe Clayton, our new CEO credit for this.

    Cons

    Only two real complaints here, yearly salary increases are a bit on the low side overall, sure the company wants to stretch it's dollar, but come on, a very good /great yearly review should gross a raise greater than the rate of inflation. Secondly, and this is my largest complaint, health insurance, a family of (4) four, expect a deducible/co-pay that is well into the (5) five figure range. Come on, I could almost pay cash in full for a new Harley-Davidson for this amount! Here is an example, I went to pickup an allergy medicine, the pharmacist asked do you want to pay with insurance or cash? Naturally, I was thinking insurance, but I asked, what is the price difference? $72 with insurance, $12 with-out insurance the pharmacist told me. The good news, both yearly performance raises and the insurance issue should be easy fixes and I believe Joe Clayton and his team of uppers will get them worked out.

    Advice to ManagementAdvice

    Health insurance, make it affordable to see a Doctor please.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Sales grind

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative  in  Phoenix, AZ (US)
    Former Employee - Inside Sales Representative in Phoenix, AZ (US)

    I worked at DISH full-time for less than a year

    Pros

    Good Pay, Steady flow of calls

    Cons

    Obnoxious customers, call center tracks every idle moment

    Advice to ManagementAdvice

    Do not muzzle an ox while it is treading out the grain

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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