DISH

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DISH Reviews

Updated 27 January 2015
Updated 27 January 2015
1,955 Reviews
2.7
1,955 Reviews
Rating Trends

Recommend to a friend
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DISH Director, President and CEO Joseph Clayton
Joseph Clayton
1,254 Ratings

Review Highlights

Pros
  • Pay is good for these parts, especially if you stick with it for a few years (in 86 reviews)

  • Good work life balance: people in our office arrive around 10am and leave by 7pm (in 36 reviews)


Cons
  • Management uses strong arm tactics while telling you about work/life balance (in 49 reviews)

  • Upper management don't keep to their word, will Lie thru their teeth in your face (in 110 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good opportunity to learn a lot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Analyst III in Englewood, CO (US)
    Former Employee - Operations Analyst III in Englewood, CO (US)

    I worked at DISH full-time (more than 10 years)

    Pros

    Good industry, good benefit of satellite TV free. The people that work for DISH make it a great place to work.

    Cons

    Sometimes the work/life balance is strained and the stress level can be high. Company values say one thing, upper management says another.

    Advice to ManagementAdvice

    Pay attention to the morale. This is important.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 12 people found this helpful  

    Single without family apply only!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inventory Specialist
    Former Employee - Inventory Specialist

    I worked at DISH

    Pros

    Almost free TV. Cool perks available periodically. Profit sharing. Great product and technology. Competitive pay.

    Cons

    Home/Work life balance. Poor benefits. Sub-par pay in certain markets. Clueless management. Tyrannical upper management. Unreasonable goals. Poor incentives for some departments. Unreasonable work loads in some departments due to staff reductions.

    Advice to ManagementAdvice

    Pick an action plan, stick to it for more than a month or maybe research it more thoroughly before roll out. Listen to employees, not just the ones afraid of you who kiss up to you. Reevaluate goals and metrics so that middle management can stop threatening people's jobs every few weeks. The reward structure in place does nothing for certain departments and resembles a pyramid scheme. Some managers only care about numbers and what perks they can get. Also, someone needs to stand up to the Founder and tell him his employees respect his business sense, but hate him being in charge. When the head of your company routinely blames the ground level employees for what's wrong, you have a problem.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    expected

    Former Employee - Technician in Raleigh, NC (US)
    Former Employee - Technician in Raleigh, NC (US)

    I worked at DISH

    Pros

    pretty good pay and lots of hours

    Cons

    weather could be a bit of a pain

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  5. 5 people found this helpful  

    Not for me.........or anyone with an IQ above 37

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Littleton, CO (US)
    Former Employee - Inside Sales Representative in Littleton, CO (US)

    I worked at DISH full-time (less than a year)

    Pros

    The training was good and so were my coworkers. They are quick to hire and their training was good as well; if you really need a job NOW, you can work here.

    Cons

    Where to begin? VERY strict environment; whatever you do don't be late and don't take sick days, you will pay for it. The customers you will work with are the dregs of society, they have no money and their credit is non-existent. They'll get bent at you when you can't get them all the killer promos due to the bad credit situation. The metrics are ridiculous, for example: Ghetto Gus with no credit and no money calls for all the killer deals.....he doesn't qualify. He then informs you he won't get paid for another week and he has nobody to help him get TV. Nothing you can do for Gus, but it goes against your close rate which effects your commission directly. One other down side to Ghetto Gus or even a Trailer Park Tammy will be the fact that they are VERY hard to understand; they'll get pissed when you ask them to spell simple things like their name or street address. It isn't my fault they cannot speak to the effect of ANYTHING that resembles the English language.

    ANY other sales job I have had has allowed me to QUALIFY the prospect; no money, no credit, .........no dice.....NEXT! These guys will have you spend an hour with some hillbilly only to find out their credit sucks and they have no money (or a debit or credit card for that matter).

    Advice to ManagementAdvice

    Who would listen....these guys know everything.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Worked only for a few weeks at CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Littleton, CO (US)
    Current Employee - Customer Service Representative in Littleton, CO (US)

    I have been working at DISH

    Pros

    Benefits are good, also like the hours.

    Cons

    High turnover of employees noticeable. They want a 'swiss army knife' employee, which is unrealistic.

    Advice to ManagementAdvice

    Do something about high turnover

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Don't try to transfer departments at DISH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Analyst I in Englewood, CO (US)
    Current Employee - Operations Analyst I in Englewood, CO (US)

    I have been working at DISH

    Pros

    Free paid television, good cafe

    Cons

    Pay isn't that great, hard work us under-appreciated, and grudges are held for a long time

    Advice to ManagementAdvice

    Try not to hold grudges against employees because they want to transfer to different departments

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Great co-workers, free tv, poor management and pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service Specialist II in Indianapolis, IN (US)
    Former Employee - Field Service Specialist II in Indianapolis, IN (US)

    I worked at DISH full-time (more than a year)

    Pros

    Meeting new people every day, making those people happy. Co-workers are great because they know the job and the drawbacks that come with it. Almost every technician has a similar mindset in terms of how the company treats them. You get free television programming, except the premiums of course.

    Cons

    You'll be lucky if you have an FSM in your office that you can confide in without risk of what you say being used against you later. Higher level management is even more difficult to trust. My first OM was fantastic, because he knew what the job was actually like.

    Don't get hurt on the job, even if it's not your fault in any way. This will start a chain reaction of the corporate puppets of your office trying to find anything they can to get rid of you, even if it's a simple rule everyone breaks, including the manager that reported the said infraction.

    You'll get paid just enough to survive, if you don't have student loan debts. If you work hard at perfectly balancing quality of work, speed, and customer satisfaction you might get a raise, if you manager likes you.

    Oh, and good luck being seen as a "valuable member of the team" if you can't sell over $700 worth of overpriced garbage every month.

    Advice to ManagementAdvice

    Allow more options to express what needs to change in your annual surveys, and legitimate anonymity in they surveys is essential. Myself and 2 other techs flat out said we didn't trust our managers, only to be told the same "I want you to feel you can trust me" 2 days later.

    Increase pay rates for your techs, and don't let consecutive incorrect paychecks go unpunished.

     Don't go finding a reason to fire people because they "show a negative attitude toward the company". Find out why they don't like their job, and offer a solution to the problem, even if it's just a small fix, the effort will make a world of difference.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 5 people found this helpful  

    Sexist place to work, terrible culture. they feel like most employees are dispensable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Englewood, CO (US)
    Former Employee - Anonymous Employee in Englewood, CO (US)

    I worked at DISH full-time (more than 5 years)

    Pros

    stock price is up. woohoo! a paycheck. they are always hiring since they have such high turnover.

    Cons

    i have finally realized this is a men's club. there are very few women in leadership. this is a boy's club so if you are female and want to grow in leadership pick a different company because the results here are not good.

    Advice to ManagementAdvice

    be willing to really change the culture. consider a female ceo for your next leader.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Employees are disposable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Englewood, CO (US)
    Current Employee - Anonymous Employee in Englewood, CO (US)

    I have been working at DISH full-time (more than a year)

    Pros

    Pay is good, some of the employees are nice to work with.

    Cons

    Management does not care about employees. Benefits are the worst I have ever seen - rather than trying to improve them management makes excuses and political complaints as to why they are so bad. Due to the hostile attitude towards employees turnover is higher than any company I have ever worked for.

    Advice to ManagementAdvice

    Rather than saying you want to make things better, actually make things better. Employees are an asset.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    broadband agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DISH

    Pros

    the people that work there

    Cons

    management suck. coaches sleep with coaches, and the training and support is the worst

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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