DISH Reviews

Updated 30 September 2014
Updated 30 September 2014
1,765 Reviews
2.8
1,765 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
DISH Director, President and CEO Joseph Clayton
Joseph Clayton
1,133 Ratings

Review Highlights

Pros
  • Pay is good for these parts, especially if you stick with it for a few years (in 77 reviews)

  • Good work life balance: people in our office arrive around 10am and leave by 7pm (in 36 reviews)


Cons
  • Management uses strong arm tactics while telling you about work/life balance (in 44 reviews)

  • Upper management don't keep to their word, will Lie thru their teeth in your face (in 108 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Pay can be good but as an employee your just a number

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advanced Technical Support Representative  in  Littleton, CO (US)
    Current Employee - Advanced Technical Support Representative in Littleton, CO (US)

    I have been working at DISH full-time for more than 5 years

    Pros

    Pay, a lot of good people to work with. They do fun events and free stuff and a lot of food days, steady employment,

    Cons

    They give a lot of promises that they don't keep. Horrible schedules and working all holidays. Your just a number they tell you there is a lot of opportunity for advancement but make it almost impossible to do so. You are held to impossible standard and get write ups etc when not performing to these impossible standards. There is more bad days that good and of course answering to rude customers.

    Advice to ManagementAdvice

    Care more about your employees if it wasn't for them you wouldn't have a successful company or a job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    No communications between management. No consistency and managers are unprofessional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Christiansburg, VA (US)
    Former Employee - Anonymous Employee in Christiansburg, VA (US)

    I worked at DISH full-time for more than 5 years

    Pros

    Pay is fair for a good starting rate, always room for advancement . Lots of small employee perks.

    Cons

    Work/life balam]nce, mandatory overtime, employees treated not treated as an asset to the company. When being promoted not training and setting up for failure. Upper management protects themselves and covers up their own HR issues including regional HR managers. Attrition is very high due to turnover of mismanagement.

    Advice to ManagementAdvice

    Management pays no attention to employee engagement surveys or how the employees truly feel. Each call center has the good ole boys mentaility. Not promoted on what you know but who likes you and what you know.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    They tried to improve, Didn't last long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative II/Retention  in  Harlingen, TX (US)
    Current Employee - Customer Service Representative II/Retention in Harlingen, TX (US)

    I have been working at DISH full-time for more than 10 years

    Pros

    It pays ok. Some holidays off

    Cons

    Overseas agents lying to customers leaving us to clean up the mess. Management plays games and doesn't care about employees. No accountability until someone sues.

    Advice to ManagementAdvice

    Senior management need their thumbs more on the individual centers. They need to listen more to agents and realize what the issues are that are making veteran agents leave for pay cuts just to get out of here. GET RID OF THE OVERSEAS CENTERS.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    They'll get you one day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advanced Technical Support Representative  in  Christiansburg, VA (US)
    Former Employee - Advanced Technical Support Representative in Christiansburg, VA (US)

    I worked at DISH full-time for more than 5 years

    Pros

    I loved how many people I worked with and the friends I made. Recognition for achievements was pretty good. The pay is great....especially around here.

    Cons

    Everyone knew at a certain point they'd get rid of you.. usually around the time you were fully vested in your 401k. It was very obvious when they would start looking for reasons to fire you. 7 year or more employees would be let go for the smallest things. Don't expect ANY scheduling flexibility.

    Advice to ManagementAdvice

    Scheduling flexibility would improve morale.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    My experience as a summer intern with DISH.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager  in  Englewood, CO (US)
    Former Employee - Program Manager in Englewood, CO (US)

    I worked at DISH as an intern for less than a year

    Pros

    DISH has a great company culture in a very exciting industry. I enjoyed the people that I worked with a lot and thought that upper management did a lot to make working at DISH fun and exciting.

    Cons

    Work-life balance can be a little lopsided at times but most of the time that is dictated by how efficient you are at managing your time and getting your work done during the day.

    Advice to ManagementAdvice

    I hope management continues to improve upon what they are doing with their attempts to increase their employees experience working at DISH (i.e. World Cup celebrations, summer concerts, 14er hikes, etc.).

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Old school method

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate  in  Englewood, CO (US)
    Current Employee - Corporate in Englewood, CO (US)

    I have been working at DISH full-time for more than a year

    Pros

    Friendly colleagues, good place to learn.

    Cons

    You should come to work before 9:00 am if you are late by even a minute, come after lunch and lose your half day pay. They more focus on discipline, instead of productivity.
    Higher post employees don't trust their managers and micro manage everything.
    Don's spend time on internet (office machine) as they track internet usability, but you can spend eight hours browsing on your smart phone or tablet.
    Cafeteria sucks big time. Highly priced and not many options to choose from. Almost same kind of menu every week. If you are soup lover, they server same soup what they served yesterday.

    Advice to ManagementAdvice

    Stop following old school method and look for employee's productivity.

    Doesn't Recommend
    Positive Outlook
  8.  

    Underpaid and Overworked, taken advantage of. Unappreciated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Hilliard, OH (US)
    Former Employee - Customer Service in Hilliard, OH (US)

    I worked at DISH full-time for more than 5 years

    Pros

    Met some really nice people, made long term friendships.

    Cons

    Mandatory overtime with little notice, even during the holidays. Unrealistic expectations, for little appreciation.

    Advice to ManagementAdvice

    Learn to appreciate and reward your loyal employees, instead of working them to death. And get some professional management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Bad job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DISH full-time for more than 5 years

    Pros

    Bad placed to work for

    Cons

    Stay away from dish network

    Advice to ManagementAdvice

    Stop forcing people to sale. We are technician for satellite not sale department

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Dish Network As a Whole

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dish Tech l  in  Tulsa, OK (US)
    Current Employee - Dish Tech l in Tulsa, OK (US)

    I have been working at DISH full-time for less than a year

    Pros

    Good people and good benefits. I have no complaint about anybody that keeps you busy and helps me keep my family fed and housed. Dish treats me fairly and compensates based on what I give back in performance. I couldn't ask for any better. Every company has rules put in place to protect you and them, Dish is no different. Work is for those who want to work.

    Cons

    I cannot at this time think of anything that would require a negative comment about Dish. They are in line with any corporation or company in business today that is customer driven and based on home installs in regards to policies and rules for safety and quality.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Overall good work enviroment

    Former Employee - Customer Service Representative  in  Columbus, OH (US)
    Former Employee - Customer Service Representative in Columbus, OH (US)

    I worked at DISH part-time for more than a year

    Pros

    Very flexible with me while I was going through Chemotherapy. Generally coworkers were nice and the company had a decent incentive program

    Cons

    Some of the customer's were very rude, but you had to learn to deal with it

    Advice to ManagementAdvice

    Have a part time CSR position. I loved it

    Recommends

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