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DSG International (Dixons Retail)
2.7 of 5 30 reviews
www.dixonsretail.com Hemel Hempstead, United Kingdom 5000+ Employees
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DSG International (Dixons Retail) Reviews

Updated May 17, 2013

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2.7 30 reviews

                             

75% Approve of the CEO

DSG International (Dixons Retail) Group CEO Sebastian James

Sebastian James

(8 ratings)

48% of employees recommend this company to a friend
30 employee reviews
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Hemel Hempstead, England (UK)

Current Employee – been working at DSG International (Dixons Retail) full-time for more than 8 years

ProsStaff discount, pension, options etc

ConsA large company - small cog in large wheel.

Advice to Senior ManagementThe customer experience is everything.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Hemel Hempstead, England (UK)

Former Employee – worked at DSG International (Dixons Retail) full-time for more than 7 years

ProsDsg are a powerful company with certain categories often with over 50% market share. Former CEO was very strong implementing much needed change.

ConsAn environment exists in Dixon where those who have the ability to put the best spin on a situation were likely to do well. This was improving but still not enough focus on wider performance.

No, I would not recommend this company to a friend

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London, England (UK)

Current Employee – been working at DSG International (Dixons Retail) for more than 3 years

ProsHas a real customer focus

ConsOften criticized because it is the largest

Advice to Senior ManagementPay greater attention to the quality and profile of shop floor staff

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Leeds, England (UK)

Former Employee – worked at DSG International (Dixons Retail) full-time for more than 3 years

ProsIf you are in the right store, with the right management team then it can be enjoyable. Otherwise, head office don't care too much about those on the ground.

ConsLots of mis-communication to the store staff from head office both from a sales target and merchandising point of view.

Advice to Senior ManagementTrust the staff more, rather than worry about if they are going to do something bad.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Approves of CEO

 

Current Employee – been working at DSG International (Dixons Retail)

ProsA business that encourages change and innovation. It has made an enormous amount of change in the last few years and mostly for the better.

ConsThe company has had some challenges financially and as result it has not invested in developing the colleagues and this now needs to be done as it appears to be more financially stable.

Advice to Senior ManagementRemember the colleagues are very important to the success of the business

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Brno (Czech Republic)

Current Employee – been working at DSG International (Dixons Retail) part-time for more than 3 years

ProsGood for students to get some experience, young environment, social events, decent salary for students.

ConsPromised benefits never paid, promised opportunities for further development never came true, some of the branches are purely recruiting only certain nationalities

Advice to Senior ManagementImprove! It doesn't matter that you are dealing mostly with students you should act as professionals.

No, I would not recommend this company to a friend

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Sheffield, England (UK)

Former Employee – worked at DSG International (Dixons Retail) full-time for more than a year

ProsThe people are mercurial; I worked with some of the best people I have ever met in their fields. The senior leadership team talk to the people on the front line in terms of customer experience and doing the right thing.

ConsUnfortunately, far too many are average at best, and there's a lot of incompetence and lack of accountability. Despite talking a good game, with their customer plan, the focus is consistently on reducing cost base. During times of unprecedented sales demand, costs continue to be cut driving a poor customer experience and lost revenue.

Advice to Senior ManagementConsider budgets beyond single fiscal years. You lose revenue through over promised cost base cuts, which means you cut into flesh rather than trimming fat.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Former Employee – worked at DSG International (Dixons Retail) part-time

Prosgood part time career opps

Consnot much as of this moment

Advice to Senior Managementnone

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Former Employee – worked at DSG International (Dixons Retail)

ProsIt is place to get some experience and leave.

ConsVery low salary for he job you do.

Advice to Senior ManagementThey need to change hole system in the organisation.

No, I would not recommend this company to a friend

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Istanbul (Turkey)

Current Employee – been working at DSG International (Dixons Retail) full-time for more than 3 years

Prosfew of the best colleauges I've worked with, in a casual environment. part of Dixon's group which is well known internationally.

Consthe worst part of this job is the low salary, and that there are not many opportunities for promoting. with a fairly monotonous work schedule.

Advice to Senior ManagementThey should try harder to keep their employees satisfied, especially the ones who have out in a lot of years and effort.

No, I would not recommend this company to a friend

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