Dairy Queen

  www.dairyqueen.com
  www.dairyqueen.com
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Dairy Queen Reviews

Updated 15 September 2014
Updated 15 September 2014
294 Reviews
3.4
294 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dairy Queen President and CEO John Gainor
John Gainor
81 Ratings

Review Highlights

Pros
  • Making ice cream is fun and I get to ask off for whatever days I need off from work (in 46 reviews)

  • great team work experience, flexible hours, good for high school/college students (in 16 reviews)


Cons
  • Customers and management don't realize you work for minimum wage and expect too much (in 21 reviews)

  • You're around ice cream all day, and it's really easy to put on 10 lbs over the summer (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Crew Member

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dairy Queen

    Pros

    Able to work a lot and make good tips

    Cons

    Owner was never around and irresponsible

    Advice to ManagementAdvice

    actually manage the store instead expecting 17 yr olds to

  2.  

    I worked at the Dairy Queen at 14 st union square nyc

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  New York, NY (US)
    Current Employee - Cashier in New York, NY (US)

    I have been working at Dairy Queen part-time for less than a year

    Pros

    Great location ,the food the customers cool managers cool co workers

    Cons

    No challenges be prepared to work

    Advice to ManagementAdvice

    Listen to your workers here there concerns

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Busy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member  in  Raleigh, NC (US)
    Current Employee - Crew Member in Raleigh, NC (US)

    I have been working at Dairy Queen part-time for more than a year

    Pros

    Flexiable schedule, great staff, half price food. The free ice cream. The friendly atmosphere. Dairy queen is a great starting job.

    Cons

    working at dairy queen can be a pain due to how much people come in, Usually you are by your self and there are endless amount of orders coming in, its extremely stressful.

    Advice to ManagementAdvice

    Be more friendly

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    My experience as a customer was so great that I wanted to work at Dairy Queen.

    Current Employee - Shift Leader  in  Aurora, IL (US)
    Current Employee - Shift Leader in Aurora, IL (US)

    I have been working at Dairy Queen part-time for more than 3 years

    Pros

    I love the ice cream and the variety. Ice cream makes everyone happy.

    Cons

    Not enough team building to strengthen the crew. I had to work here three years just to get minimum wage.

    Recommends
    Neutral Outlook
  6.  

    Take pride whatever you do and its truely fan food !

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dairy Queen

    Pros

    system is really necessary otherwise some time you are the only one working and nobody else.

    Cons

    you have to multi tasking

    Advice to ManagementAdvice

    need little bit shorter menu to get the speed better.

  7.  

    No room to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  El Paso, TX (US)
    Current Employee - General Manager in El Paso, TX (US)

    I have been working at Dairy Queen full-time for more than 8 years

    Pros

    Promoted very quick to GM and they aren't too much in your face about what you need to do. As long as you are performing up to par you are good to go.

    Cons

    I have been a GM for 9 years and have been promised to be moved up but with a franchise it is very difficult to be promoted. A lot of franchisees do very little to better their stores which give DQ a bad rep.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Working at the Blizzard Factory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager  in  Chicago, IL (US)
    Former Employee - Shift Manager in Chicago, IL (US)

    I worked at Dairy Queen part-time for more than 5 years

    Pros

    Fun work environment and free food at the store I worked at. Always had a good time. Flexible hours along with good break time. Was able to study for my college courses when the store was slow.

    Cons

    Rush hours could be quite busy. Especially when mix machines would stop working. There really isn't any promotion or advancement opportunities. But that makes sense when it's a very small business.

    Advice to ManagementAdvice

    Be sure to spend more time in the store.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    My experience at Dairy Queen was pretty awesome. I worked there for approximately 10 years and enjoyed every bit of it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Mart, TX (US)
    Former Employee - Cashier in Mart, TX (US)

    I worked at Dairy Queen part-time for more than 8 years

    Pros

    Dairy Queen had very flexible hours which made it possible to have more than one job if wanted. It was in a small community so the coworkers became close friends. Many friendships and relationships was formed with the customers which made it even more exciting to go to work.

    Cons

    Health insurance was not available to the employees. The minimum wage made it hard to only have one job so the entire time I had two jobs; Dairy Queen was always part-time.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    This Dairy Queen had some rough roads

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Counter Associate  in  Saint James City, FL (US)
    Former Employee - Counter Associate in Saint James City, FL (US)

    I worked at Dairy Queen part-time for more than a year

    Pros

    Great hours
    Location is perfect near homes and quiet as well

    Cons

    Pay isn't to great. The management team didn't respect they're team under them.

    Advice to ManagementAdvice

    Allot for new changes and ideas from non management

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Good Company, Limited Advancement Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Copperas Cove, TX (US)
    Former Employee - General Manager in Copperas Cove, TX (US)

    I worked at Dairy Queen as a contractor for more than 5 years

    Pros

    The owners were very attentive to the needs of the managers. Enjoyed the customers. I had a strong and loyal work crew.

    Cons

    Low pay, Lack of Manager Training, Lack of Advancement, District Manager was not supportive. DM did not keep up with industry standards. DM wasn't flexible

    Advice to ManagementAdvice

    Provide Management Training. Pay raise reviews. Manager support

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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