Dealertrack Technologies

www.dealertrack.com

Dealertrack Technologies Reviews

Updated 27 January 2015
Updated 27 January 2015
102 Reviews
2.7
102 Reviews
Rating Trends

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Approve of CEO
Dealertrack Technologies Chairman, President, and CEO Mark F. O'Neil
Mark F. O'Neil
74 Ratings

Review Highlights

Pros
  • management really seems to care about work life balance and attempts to listen to it's employees (in 7 reviews)

  • Remote opportunities, growing company, good benefits (in 6 reviews)


Cons
  • Senior management is micro managerial and often de motivational (in 7 reviews)

  • Overall Benefits below average compared to other companies of similar size in the Greater New York Area (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    DMS Installer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - DMS Installer in Jacksonville, FL (US)
    Former Employee - DMS Installer in Jacksonville, FL (US)

    I worked at Dealertrack Technologies full-time (more than a year)

    Pros

    Great company to work for but differences within the organization with installers and office personal.

    Cons

    See last remark no communication with employess

    Advice to ManagementAdvice

    Open up conversation with employes

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Too much micro management, no room to show your talents

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies full-time (more than a year)

    Pros

    Telecommute, no room for advancement if you are not in IT

    Cons

    Low pay, micro managers, difficult managers, they don't value their employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    They work their employees to the bone, then dispose of them when done!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dealertrack Technologies full-time (more than a year)

    Pros

    The best part of DealerTrack is the employees / team members - There is a "core" team of employees that are dedicated, driven and loyal however, DealerTrack senior leadership is so involved in the corrosive behavior of MICRO Management employee don't have the opportunity to "make a difference". It's THEIR way or the highway.

    Cons

    The senior leadership has been in place since DealerTrack was conceived and they're only comfortable with their HANDS IN THE COOKIE JAR... They hire extremely talented people through false promises which, is in itself a receipt for disaster. Couple that with the extreme MICRO MANAGEMENT and MANAGEMENT BY FEAR - and you have an extremely cancerous environment. My advice (as a former employee) - STAY AS FAR AWAY FROM THIS COMPANY AS POSSIBLE.... By the way, I'm not disgruntled, I'm sharing the horror I lived while at DealerTrack

    Advice to ManagementAdvice

    MAKE CHANGES AND DON'T JUST TALK THE TALK - WALK THE WALK!

    Doesn't Recommend
    No opinion of CEO
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  5. 1 person found this helpful  

    Great company if you want a career in automotive software

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager
    Current Employee - Senior Product Manager

    I have been working at Dealertrack Technologies full-time (more than 3 years)

    Pros

    Rapid growth good opportunity of advancement

    Cons

    Same pro as rapid growth via acquisition.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    One of the best companies to work for on Long Island

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lake Success, NY (US)
    Current Employee - Anonymous Employee in Lake Success, NY (US)

    I have been working at Dealertrack Technologies full-time (more than 3 years)

    Pros

    Management is understanding of work/life balance.
    Benefits are better then most companies I have worked for.
    Management lets their staff get there work done with little opposition or micro-management.

    Cons

    Office Space needs to be revamped (2 years till new building)
    Some staff and management suffer from over analysis.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    One big mess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dealertrack Technologies full-time (more than a year)

    Pros

    Compensation is relatively good. Some good products.

    Cons

    Their focus is on acquiring companies that provide solutions to better the dealer body. Though this is a great vision. It is poorly executed and poorly managed. Once the company is acquired the integration of the company within DT is not done properly. There is tons of miscommunication, redundancy of work, and no one really knows what others are doing. Especially if you are a field employee.

    Training is non-existent and management is really out for themselves. Its a shame. I did not feel "at home" here and am glad to have left.

    Advice to ManagementAdvice

    Focus on creating a good culture and perhaps turn-over rate won't be as high.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Good company if you are not in IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Dallas, TX (US)
    Former Employee - Software Engineer in Dallas, TX (US)

    I worked at Dealertrack Technologies full-time

    Pros

    Good benefits. Relaxed, casual atmosphere. Great coworkers. Pretty flexible with hours. If your field is not technologically based I would recommend Dealertrack.

    Cons

    Dealertrack is not a technology company. They acquire technology companies. Technological decisions are made by management and not by the engineers. Bad practices/solutions will be decided on by management and will be implemented by technology, Not a fun place if you like being creative or designing the best solutions.

    Advice to ManagementAdvice

    Leave the engineering to the engineers.

    Approves of CEO
  9. 3 people found this helpful  

    I used to love being here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Dallas, TX (US)
    Current Employee - Anonymous in Dallas, TX (US)

    I have been working at Dealertrack Technologies (more than 8 years)

    Pros

    It is possible to get back on track in this company but leadership change is required.

    Cons

    We used to be a product focused, dealer oriented company and in a year we have become a sloppy, unresponsive and unmotivated software team. Product and development used to be partners. We used to develop features that made sense to the inventory market. We were innovative and passionate. Now it's just a job. There is no leadership that understands our customer and understands what our dealers need to succeed. Now our competitors benefit from listening to and learning from those that used to work here.

    Advice to ManagementAdvice

    Please get back to who we were. Let's get back to being focused on what our customers want and need to run their businesses. Let's quit chasing the quick win and focus on being the best in the spaces we are in.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Extremely HORRIBLE! This is a "good old boy club" at the TOP! There are some original employees that RULE the business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Lake Success, NY (US)
    Former Employee - Anonymous Employee in Lake Success, NY (US)

    I worked at Dealertrack Technologies full-time

    Pros

    DealerTrack has attracted some extremely good employees - They've also LOST a significant amount of these GOOD employees, due to the "work horse" style and burn out factor... This is the worst company to work for.

    Cons

    Senior Leadership - HORRIBLE!
    "DO AS I SAY, NOT AS I DO" mentality
    They will dismiss you at the snap of a finger --- Longevity (or a career) is NOT like to happen!
    Some SENIOR leaders are bow to the demands of other "LEADERS" because they too are fearful of losing their status.

    Advice to ManagementAdvice

    Change your leadership

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    much potential falls very short...hugely missed opportunity to be a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate in Lake Success, NY (US)
    Former Employee - Corporate in Lake Success, NY (US)

    I worked at Dealertrack Technologies full-time (more than 8 years)

    Pros

    some work flexibility, good compensation

    Cons

    management very disconnected from staff. Appears many in management can't or don't understand the technology and/or what it takes to build it and attempt to have the bean counters manage it. They have missed the point entirely and seem to quantify their attempts at communication rather than actually communicate and listen and respond meaningfully. Not sure upper management has really been in the rank and file. Also, Terrible on-boarding of new or acquired personnel.

    Advice to ManagementAdvice

    do a role swap. make the attempt to understand both sides of the equation. It will be a true eye opener...that is if they really want to see. also try adding some cultural diversity at the C and sub C level.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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