Department for Work And Pensions

  www.dwp.gov.uk
  www.dwp.gov.uk

Department for Work And Pensions Reviews

Updated 25 November 2014
Updated 25 November 2014
40 Reviews
2.9
40 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Department for Work And Pensions Permanent Secretary Robert Devereux
Robert Devereux
13 Ratings

Employee Reviews

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  1.  

    Technical Support Technician with having 6+ years experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Technician in Hyderābād
    Current Employee - Technical Support Technician in Hyderābād

    I have been working at Department for Work And Pensions full-time (more than 5 years)

    Pros

    Having 6+ years experience in IT

    Cons

    Management should be recognize the hard-work employees

  2.  

    1-2 year

    Current Employee - Adop Worker in Etāwah, Uttar Pradesh
    Current Employee - Adop Worker in Etāwah, Uttar Pradesh

    I have been working at Department for Work And Pensions part-time (more than an year)

    Pros

    i want some thing differnt.

    Cons

    we do all work whose gave our officer.

    Advice to ManagementAdvice

    work hard

  3.  

    Steady job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Department for Work And Pensions

    Pros

    workmates make it all worthwhile

    Cons

    Poor management decisions and in achievable targets

    Advice to ManagementAdvice

    Listen to your staff

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Change, change, change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Officer in Nottingham, England (UK)
    Former Employee - Administrative Officer in Nottingham, England (UK)

    I worked at Department for Work And Pensions full-time (more than 10 years)

    Pros

    Sick pay, good colleagues, flexi hours

    Cons

    Never reach band maximum. Senior management too remote

    Advice to ManagementAdvice

    Listen to staff, and pass concerns up, as well as passing criticism down.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    internship

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Department for Work And Pensions

    Pros

    great people, really interested in developing you and your career, providing wide range of opportunities for you to learn and grow.

    Cons

    n/a - didn't see any cons, it was a great place to work and somewhere where could learn a lot

  7.  

    It can only get worse for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Unemployed in Manchester, England (UK)
    Current Employee - Unemployed in Manchester, England (UK)

    I have been working at Department for Work And Pensions full-time (more than an year)

    Pros

    Sanctions sanctions , food bank, no home, work house

    Cons

    Work Programme, another opportunity to get you Sanctioned

    Advice to ManagementAdvice

    How's your bonus

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Heartache

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Support Officer in Croydon, England (UK)
    Current Employee - Operations Support Officer in Croydon, England (UK)

    I have been working at Department for Work And Pensions full-time (more than 10 years)

    Pros

    Helping vulnerable customers who are in need

    Cons

    Wanted to return back to original site but would not accept me back due to head count

    Advice to ManagementAdvice

    Management do not listen

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Diverse and talked with different levels

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Department for Work And Pensions

    Pros

    The team, the hours and especially flexi time

    Cons

    Dealing with Difficult and threatening customers

    Advice to ManagementAdvice

    None

  10.  

    Good to work with DWP, with usual challenges and very little rewards, but helping general public is main motivation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Officer in Stockport, England (UK)
    Current Employee - Administrative Officer in Stockport, England (UK)

    I have been working at Department for Work And Pensions part-time (more than 5 years)

    Pros

    Satisfaction of helping general public. Security of job, Flexi hours with weekly structure of hours can help me organise my personal life around it.

    Cons

    Very little appreciation and next to nothing financial reward for the work we carry out on daily basis. Constant changes in the way we deliver the services and operate the system. Outdated IT systems and inefficient management .Biased process of selection for any higher management posts.

    Advice to ManagementAdvice

    Listen to real life experiences and use common sense when implementing any new policy/legislation or operating system. Always have good and working contingency plans ready before hand rather then preparing contingency plan once faced with the failure implementation, because failure of giving public service can prove very fatal to general public who are relying on our service for their daily needs.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in Middlesbrough, England (UK)
    Current Employee - Team Leader in Middlesbrough, England (UK)

    I have been working at Department for Work And Pensions full-time (more than 10 years)

    Pros

    There are great benefits working there, decent pension scheme, annual leave allowance is excellent and flexible working hours are a god send

    Cons

    It's a challenging job sometimes and staff have very high expectations on them to hit benchmarks constantly as well as maintaining accuracy.

    Advice to ManagementAdvice

    Be more visible to staff

    Recommends
    Positive Outlook
    Approves of CEO

Department for Work And Pensions Photos

409 Kennington Road (Photo thanks to Geograph user Stephen Richards, Some Rights Reserved)
Department for Work and Pensions, Exeter (Photo thanks to Geograph user Derek Harper, Some Rights Reserved)
Ebury House, Dee Street, Aberdeen (Photo thanks to Geograph user Bill Harrison, Some Rights Reserved)

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