Dillard's
2.3 of 5 832 reviews
www.dillards.com Little Rock, AR 5000+ Employees

Dillard's Reviews

Updated Apr 22, 2014
All Employees Current Employees Only

2.3 832 reviews

                             

24% Approve of the CEO

Dillard's Chairman and CEO Bill Dillard II

Bill Dillard II

(521 ratings)

28% of employees recommend this company to a friend
832 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "The employee discount is the only incentive to work at Dillard's"
    in 115 reviews
  • "hourly pay is good and hour are not bad"
    in 38 reviews
Cons:
  • "Forced to resign before being "let go" due to outrageous daily sales goals"
    in 108 reviews
  • "If you do not meet your quota, you get a ridiculous pay cut or even fired"
    in 68 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Best in Retail

Operations Manager (Current Employee)
Winston-Salem, NC (US)

I have been working at Dillard's full-time for more than 5 years

ProsDillard's is a great company to work for with fast reward for hard work. Among retailers, Dillard's starts you off with top industry pay and is the only retailer to offer up to three 15% pay increases your first year as a sales associate. After that you can earn up to a 15% increase every year going forward. Room for advancement is never ending as Dillard's prefers to promote from within for every position. If you are service minded and sales driven this is the company for you.

ConsAlthough we have many positions other than sales, to really achieve industry leading pay sales skills are required. If you have the skills with drive and ambition we will definitely have the training to support your growth with this company.

Advice to Senior ManagementNever stop training, never stop caring and together we will grow an empire of success.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Dillard's is a great company to work for, because of his people, products, and excellent reputation.

Anonymous Employee (Current Employee)

I have been working at Dillard's

ProsProfessionalism
Product Quality
Reputation
Team Efficiency
Vendor Partnership

ConsDoesn't have a Comprehensive Health Care Program

Advice to Senior ManagementNeed to Review a Comprehensive Health Care Program

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  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Dillards

Sales Associate Contemporary (Current Employee)

I have been working at Dillard's part-time for more than a year

ProsFlexible hours, If they like you they will help to promote you. Great pay

ConsSales goals are near impossible to reach

Advice to Senior ManagementLower sales goals.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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It's an okay job

Sales Associate (Current Employee)
Colorado Springs, CO (US)

I have been working at Dillard's part-time for less than a year

Prosflexible hours, great starting pay, pay raise when SPH is met, great co-workers

ConsPay decreases when SPH isn't met, favoritism with supervisors and shifts, start off part time

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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  • No Opinion of CEO

 

Great place to work. No pressure to do busy work. Talking to other associates while on the clock is allowed.

Sales Associate (Former Employee)
Lone Tree, CO (US)

I worked at Dillard's part-time for more than a year

ProsFriendly management, low pressure, no micromanagement.

ConsCutthroat sales quotas, pit fellow associates against each other. Every move you make is being videotaped. Sales are actually just dominating a register in a busy department and ringing up a line of customers with no sales involved. Also also helps your sales quotas if you can find customers holding clothes in other departments and bring them to your register to ring them up.

Advice to Senior ManagementNo need for KGB style tactics, its a clothing store.

Yes, I would recommend this company to a friend

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Make sales or your OUT!

Anonymous Employee (Former Employee)

I worked at Dillard's

ProsYou can get a raise every 90 days!

ConsYou can loose your job in a heartbeat if your sales aren't up!

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Sales Associate

Retail Sales (Former Employee)
Lubbock, TX (US)

I worked at Dillard's part-time for more than a year

Prosdecent pay, low stress, work with student schedule

Conspetty drama between associates, duties not delegated evenly among associates

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  • Career Opportunities
         

 

Sales Associate-Hourly

Acesscories Sales Associate (Former Employee)

I worked at Dillard's part-time for less than a year

ProsGreat pay ($12 an hour), worked well with my school schedule, had nice merchandise

ConsManagement was not the best. They didn't follow own company policies, especially dress code. Dillard's
had interesting "sales per hour" (SPH) which was had to meet especially with big returns.

Yes, I would recommend this company to a friend

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  • Disapproves of CEO

 

Sales Associate

Sales Associate (Former Employee)
Sandy, UT (US)

I worked at Dillard's full-time for more than 5 years

ProsGreat pay with a fast paced sales environment and most customers are enjoyable. Room for growth as long as you make or exceed your quota of "sales per hour" and credit apps.

ConsDiscount is generous and great sales, but benefits are lousy with high cost for medical insurance premiums. Difficult to get promoted to management with few manager positions. Sales per hour quotas per quarter can be stressful working with sharks, and you have to be a an aggressive seller to survive.

Advice to Senior ManagementBenefit premiums should be decreased, the cost is ridiculous. Managers need to get out of their offices, and be on the sales floor more often, and supervise their staff in the department and provide additional sales training. Managers need to worry less about how many tardies an employee has, and focus on training employees how to achieve top sales for the store to survive in the future.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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It's a great to work

AREA SALES MANAGER (Former Employee)
Oklahoma City, OK (US)

I worked at Dillard's full-time for more than 5 years

ProsGet to enter act with people

ConsThe sales per hour program

Advice to Senior ManagementConsider omitting the sals per hour program

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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