E*TRADE Financial Reviews

I have been working at E*TRADE Financial full-time for more than 3 years

Pros – OK benefits, nothing special. Cafeteria in building. Nice location in midtown. Company sounds cool on a resume.

Cons – Never experienced such a hostile work environment in all of my career. Culture of every man for himself and zero accountability. Peter Principle in full effect here. Majority of employees find themselves in the middle of the "blame game", having to constantly defend themselves from verbally abusive coworkers. Some of these known repeat offenders are completely out of control. HR mentality seems to encourage this behavior. People with real skill and talent will never be rewarded at this company. Morale is low, heads are down, and people avoid eye contact. Stress is high, tension is thick, and good people jump ship at the first opportunity.

Advice to Senior Management – Longevity does not equate to capability. The whole of the executive suite is a nightmare to deal with- from the laughably incompetent secretaries to the disconnected executives who clearly only care about their paychecks. This trickle down effect sets the tone for the rest of the office, and is unfortunately making the company a very unpleasant place to work.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at E*TRADE Financial full-time for more than 3 years

Pros – strong emphasis on technology, latest trading technologies, advanced trading platform, global trading.

Cons – Lack of accountability and disconnectedness of operations in Manilla. Inability to contact operations directly to jointly resolve escalated problems. Strong emphasis on cost savings through brokers in Manilla who frequently misunderstand words in English. Clients only get to speak with Americans once they become frustrated with Manilla reps.

Advice to Senior Management – Treat employees with more respect. Randomly demanding mandatory overtime on weekends or other inconvenient times puts demands on employees that are worth more than just being paid overtime pay. Trying to motivate employees to do more work for free by calling work a "game" insults employee intelligence as employees are there to make a living and do not work to play games. More incentives are needed for additional work requirements as this is not a cost savings strategy.

I have been working at E*TRADE Financial full-time for more than a year

Pros – decent pay and benefits for the job
vacation starts to accrue from the first day

Cons – everything about the job
you're not a broker you are a customer service rep
you will never work for a more micromanaged company in your life, guaranteed!

Advice to Senior Management – what management?

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at E*TRADE Financial full-time for more than 7 years

Pros – Reasonable hours, lack of any deadlines. New CEO is at least trying to break through the walls that protect those who refuse to embrace change and prevent innovation.

Cons – Entire senior management group has left (note this could be seen as a pro, but it remains to be seen.) Remaining managers have dug in like the battle of the Somme. Very little chance to grow or learn new technologies. Most good employees have left and those that remain are shell-shocked.

Advice to Senior Management – Keep on pushing change. It may have to go all the way to the lowest levels of management before the job is done. Bring in new blood at all levels of management.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at E*TRADE Financial full-time for more than 3 years

Pros – -nice team members to work with
-good compensation

Cons – -no flexible work hours
-no work from home
-cube walls are short
-director and VP are inconsiderate
-no good projects are coming
-I am not being used to my full potential

Advice to Senior Management – Motivate your employees to want to be here by giving interesting projects and flexible work hours.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at E*TRADE Financial for more than a year

Pros – Good Benefits, Great People, Decent Compensation

Cons – Technology side of the organization is declining

I have been working at E*TRADE Financial full-time for more than 3 years

Pros – Good work /life balance, decent salaries and bonus, good team and nice place to work.
Latest technologies to learn and grow.

Cons – sometimes requires 24/7 support.
no more work from home allowed.

Advice to Senior Management – Please improve perfomance review system.

Yes, I would recommend this company to a friend

I worked at E*TRADE Financial full-time for more than 3 years

Pros – There are some advancement opportunities. The pay is competitive but will likely be on the lower than average range.

Cons – If you're stuck in the wrong position (customer service), you will hate life. If that's you, apply to any/all openings you qualify for and hope that some hiring manager saves you. Otherwise, it'll wreck your psyche.

Advice to Senior Management – Ease up on the csr. The job is hell and you're not exactly paying a premium to attract the best talent.

Yes, I would recommend this company to a friend

I have been working at E*TRADE Financial full-time for more than 3 years

Pros – Great people to work with

Cons – Management has everyone a bit confused.

Advice to Senior Management – People really do want to exceed here. You need to let them.

No, I would not recommend this company to a friend

I have been working at E*TRADE Financial full-time for more than 7 years

Pros – Goood balance of work and personal life.

Cons – Very bad compensation. 20% below market average.

No, I would not recommend this company to a friend