E*TRADE Financial

  www.etrade.com
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E*TRADE Financial Reviews

Updated Jul 13, 2014
All Employees Current Employees Only

2.9 281 reviews

52% Approve of the CEO

(no image)

Paul T. Idzik

(52 ratings)

41% of employees recommend this company to a friend

Review Highlights

Pros
  • Etrade values work life balance and offers opportunities to advance in your career path(in 16 reviews)

  • The Series 7 and 63 training is free and useful in other jobs(in 13 reviews)


Cons
  • could improve in employee work life balance(in 8 reviews)

  • Call center work can eventually wear on an individual(in 14 reviews)

281 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    It's Dilbert's world brought to life.

    Anonymous Employee (Current Employee) Jersey City, NJ (US)

    ProsUpper management is trying to turn the tech side around and have introduced a number of process improvements to help make things more transparent. There is a move to upgrade the technology and its infrastructure. Considering the all new executive suite, it will be some time before the success of this undertaking can be evaluated.

    ConsMediocre salary. High stress levels. Not much room for advancement unless you are more into game playing than actual innovation and accomplishment. Technology dating back to the 90's and unlikely to change very quickly. Working level leadership is more interested in empire building than building the company. At present, the process that has been implemented is all show and no substance.

    Advice to Senior ManagementIt would help to translate the advertised company values into something real instead of relying on an obsolete management style based on bullying. Good upper management intentions are usually frustrated by a lack of follow through. The middle-management bureaucracy somehow manages to protect it's domain, and give the appearance of acting without really taking the process improvements to heart.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Ok company to work for but politics at play.

    Anonymous Employee (Former Employee)

    ProsWork life balance, decent pay (less than what competitors are paying).

    ConsYou are bombarded and pressured to bring new accounts for the company which they call leads and you are given a goal of 7 a week, promotion is merit mixed with a lot of brown nosing, stressful work being on the phone talking to angry customers (its a high end call center), and the management are based on tenure rather than actual management skill.

    Advice to Senior ManagementA little less politics, To retain great employees, realize that not everybody is good in sales. So less pressure on getting leads at all cost and more emphasis on great customer service.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

     

    Great company, location and people

    Financial Services Representative (Current Employee) Manila, Manila (Philippines)

    ProsPeople, management, location, annual bonus

    Conscareer growth is too slow, training is not that okay

    Advice to Senior Managementplease know how to take care of your loyal employees

    Yes, I would recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Long-Time Employee, Slowly Worked Up the Ladder

    Manager (Current Employee)

    ProsE*TRADE Financial offers a high energy environment with lots of highly technical minds.
    Vacation policies are generous after you've put in your years.
    Excellent health benefits.

    ConsPromotions are hard to come by.
    Company direction is constantly in flux as Executive Management team has experienced high level of turnover.
    Significant raises can only be found with title changes and promotions; however, these raises are paltry in comparison to what can be obtained elsewhere

    Advice to Senior ManagementTake better care of the hard working individuals that have stood by the company over the many years of turmoil at E*TRADE Financial.

    – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
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    • Career Opportunities
    • Approves of CEO

     

    Lacks career opportunities

    Financial Service Representative (Former Employee) Manila, Manila (Philippines)

    ProsGreat compensation. Dental and medical they offer is superior since it also covers the family of the employee

    ConsNo work - life balance. Does not focus in promoting camaraderie among its employees

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Great place to work but no raises

    Systems Administrator (Former Employee) Alpharetta, GA (US)

    ProsHigh technology company with lots to do

    ConsNo raises, culture is stodgy

    Advice to Senior ManagementFocus on customer

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    Good experience

    Financial Analyst (Current Employee) New York, NY (US)

    ProsGood mentorship from employees and a good support system. fast paced and it requires you to make sure you are willing to adapt to your surroundings.

    Consthe downside is the micromanagement on the lower service teams. it is more of a political game when it coms to promotion. several individuals come to this company with year soy experience and i feel they are belittled.

    Advice to Senior ManagementPay more.

    No, I would not recommend this company to a friend

     

    Good place to work

    Anonymous Employee (Current Employee)

    ProsCoworkers were good and the pay was decent. Good place to build up some experience. They also paid for FINRA registration materials.

    ConsVery stressful and high pressure. I did not work in sales yet I was effectively expected to be a salesperson

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    No direction, little room to grow, poor innovation

    Product Manager (Former Employee) New York, NY (US)

    ProsDepending on the group, coworkers are great and are trying to improve this company. A bunch of smart people there, but not necessarily in the right positions

    ConsPay is average at best, difficult to grow because middle management does nothing and everyone doing the work will just leave for a better opportunity. Lots of turnover, get sucked into the same work with hardly much innovation

    Advice to Senior ManagementStay organized and have an ear to those grinding day to day. Don't push meetings all the time, make time for your team.

    No, I would not recommend this company to a friend

     

    Great company to work for

    Anonymous Employee (Former Employee)

    ProsFreedom to grow, take on new responsibilities, intelligent employees

    ConsLong hours, changing priorities, sometimes immature leadership

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