E*TRADE Financial Reviews

Updated 29 October 2014
Updated 29 October 2014
306 Reviews
2.7
306 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Paul T. Idzik
58 Ratings

Review Highlights

Pros
  • Etrade values work life balance and offers opportunities to advance in your career path (in 16 reviews)

  • The Series 7 and 63 training is free and useful in other jobs (in 13 reviews)


Cons
  • could improve in employee work life balance (in 10 reviews)

  • Call center work can eventually wear on an individual (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Long-Time Employee, Slowly Worked Up the Ladder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at E*TRADE Financial full-time (more than 8 years)

    Pros

    E*TRADE Financial offers a high energy environment with lots of highly technical minds.
    Vacation policies are generous after you've put in your years.
    Excellent health benefits.

    Cons

    Promotions are hard to come by.
    Company direction is constantly in flux as Executive Management team has experienced high level of turnover.
    Significant raises can only be found with title changes and promotions; however, these raises are paltry in comparison to what can be obtained elsewhere

    Advice to ManagementAdvice

    Take better care of the hard working individuals that have stood by the company over the many years of turmoil at E*TRADE Financial.

    Positive Outlook
    Disapproves of CEO
  2.  

    Lacks career opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Service Representative in Manila, Manila (Philippines)
    Former Employee - Financial Service Representative in Manila, Manila (Philippines)

    I worked at E*TRADE Financial full-time (less than an year)

    Pros

    Great compensation. Dental and medical they offer is superior since it also covers the family of the employee

    Cons

    No work - life balance. Does not focus in promoting camaraderie among its employees

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    It's Dilbert's world brought to life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Jersey City, NJ (US)
    Current Employee - Anonymous Employee in Jersey City, NJ (US)

    I have been working at E*TRADE Financial full-time (more than 3 years)

    Pros

    Upper management is trying to turn the tech side around and have introduced a number of process improvements to help make things more transparent. There is a move to upgrade the technology and its infrastructure. Considering the all new executive suite, it will be some time before the success of this undertaking can be evaluated.

    Cons

    Mediocre salary. High stress levels. Not much room for advancement unless you are more into game playing than actual innovation and accomplishment. Technology dating back to the 90's and unlikely to change very quickly. Working level leadership is more interested in empire building than building the company. At present, the process that has been implemented is all show and no substance.

    Advice to ManagementAdvice

    It would help to translate the advertised company values into something real instead of relying on an obsolete management style based on bullying. Good upper management intentions are usually frustrated by a lack of follow through. The middle-management bureaucracy somehow manages to protect it's domain, and give the appearance of acting without really taking the process improvements to heart.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great place to work but no raises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Administrator in Alpharetta, GA (US)
    Former Employee - Systems Administrator in Alpharetta, GA (US)

    I worked at E*TRADE Financial full-time (more than 3 years)

    Pros

    High technology company with lots to do

    Cons

    No raises, culture is stodgy

    Advice to ManagementAdvice

    Focus on customer

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in New York, NY (US)
    Current Employee - Financial Analyst in New York, NY (US)

    I have been working at E*TRADE Financial full-time (more than an year)

    Pros

    Good mentorship from employees and a good support system. fast paced and it requires you to make sure you are willing to adapt to your surroundings.

    Cons

    the downside is the micromanagement on the lower service teams. it is more of a political game when it coms to promotion. several individuals come to this company with year soy experience and i feel they are belittled.

    Advice to ManagementAdvice

    Pay more.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Good place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial

    Pros

    Coworkers were good and the pay was decent. Good place to build up some experience. They also paid for FINRA registration materials.

    Cons

    Very stressful and high pressure. I did not work in sales yet I was effectively expected to be a salesperson

  8.  

    Great company to work for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at E*TRADE Financial

    Pros

    Freedom to grow, take on new responsibilities, intelligent employees

    Cons

    Long hours, changing priorities, sometimes immature leadership

  9. 1 person found this helpful  

    No direction, little room to grow, poor innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in New York, NY (US)
    Former Employee - Product Manager in New York, NY (US)

    I worked at E*TRADE Financial full-time (more than an year)

    Pros

    Depending on the group, coworkers are great and are trying to improve this company. A bunch of smart people there, but not necessarily in the right positions

    Cons

    Pay is average at best, difficult to grow because middle management does nothing and everyone doing the work will just leave for a better opportunity. Lots of turnover, get sucked into the same work with hardly much innovation

    Advice to ManagementAdvice

    Stay organized and have an ear to those grinding day to day. Don't push meetings all the time, make time for your team.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    A nice place to start in financial services, dont plan on a long career. Employee retention is poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative in Sandy, UT (US)
    Former Employee - Financial Services Representative in Sandy, UT (US)

    I worked at E*TRADE Financial full-time (more than an year)

    Pros

    Etrade is a good company if you can climb out of the front line trading and customer service level and get into stock plans, corporate services, etc.. Benefits are excellent. Raises are performance based and generally fairly small percentage increases. the best way to earn more is to take advantage of overtime hours when offered.

    Cons

    Employees are micro managed for call handle times. Customer service can often be sacrificed for efficiency. Financial advisors are not really advisors and are not trained to be such. The company just wants to get as many assets under management as they can and charge management fees for not managing the accounts.

    Doesn't Recommend
    Neutral Outlook
  11.  

    Finance intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at E*TRADE Financial

    Pros

    Great manger to work with.

    Cons

    location is not very close to campus

    Advice to ManagementAdvice

    great intern program.

    Recommends

E*TRADE Financial Photos

Office Building top three floors are E*Trade
Sandy Call Center

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