East West Bancorp
2.4 of 5 52 reviews
www.eastwestbank.com Pasadena, CA 1000 to 5000 Employees

East West Bancorp Reviews

Updated Apr 18, 2014

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2.4 52 reviews

                             

65% Approve of the CEO

East West Bancorp Chairman and CEO, East West Bancorp and East West Bank Dominic Ng

Dominic Ng

(23 ratings)

19% of employees recommend this company to a friend
52 Employee Reviews
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Review Highlights

Pros:
  • "Since the company merged with another major Chinese bank, it expanded its market share overnight"
    in 3 reviews
  • "If you happen to come across good people to work with, it can be fun"
    in 3 reviews
Cons:
  • "Terrible English communication even at upper management level"
    in 5 reviews
  • "The culture here is bad, way too many chinese people here and they all have very traditional"
    in 3 reviews
  • Show more review highlights

Reviews

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  • No Opinion of CEO

 

Appreciation needed

Anonymous Employee (Former Employee)

I worked at East West Bancorp

ProsHelpful colleagues, easy going team

ConsNon-appreciative, boring, bosses don't listen

Advice to Senior ManagementNeeds to listen to employees needs

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customer service representative

Customer Service Representative (Current Employee)
Walnut, CA (US)

I have been working at East West Bancorp full-time for more than a year

ProsGreat environment
Mentorship
Smart engaged people
Decent salary
Strong learning base

Consold outdated systems
traditional style of doing business

Advice to Senior Managementupgrade outdated technology

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Sweat Shop

Vice President (Current Employee)

I have been working at East West Bancorp full-time for more than a year

ProsSolid financials, strong stock price

ConsThis place is working at a traditional Chinese sweatshop. The culture is to churn and burn their employees. 40% of new hires are gone within 12 months. This place is a compliance nightmare, sexual harrassment is tolerated and practiced regularly. If you aren't Chinese, you won't survive. Don't bother if your Korean.

Advice to Senior ManagementRead these reviews and get a clue as to what your employees, but former and current are saying.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Disappointing

Vice President (Current Employee)

I have been working at East West Bancorp full-time for more than a year

ProsSolid financial profile and performance for shareholders, lacks many layers of management , China - US bridge banking a mission that sets bank apart from others
.

ConsSenior leadership lacks caring for employees, little teamwork, much favoritism, and traditional top down way of management. Lack of training programs. Leadership team does not promote positive feedback or communication. Lack of enforcing performance reviews. Cutthroat and pressure on meeting short-term goals. Management makes promises they do not keep to attract employees.

Advice to Senior ManagementFocus on improving corporate culture so communication is valued. Engage in seminars so management does not harass employees. Make executives focus less on their profit center. Do 360 reviews of managers. Make good teamwork among regions and product teams a core goal. Study and implement best work practices of American companies.

No, I would not recommend this company to a friend

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poor experience

Loan Assistant (Current Employee)

I have been working at East West Bancorp full-time for more than a year

Proseasy entry: Chinese community
nothing else I can bring up

Consa lot of office politics, poor management, short of vision, limited growing opportunites, pitty pay

No, I would not recommend this company to a friend

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A very stable job, but with little pay

Anonymous Employee (Current Employee)

I have been working at East West Bancorp for more than 5 years

Prosthere is opportunity to grow, they give you stocks as well..

Consvery little pay, total compensation package is not competitive to motivate employees

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Worst place I ever worked at in 30 years

Anonymous Employee (Current Employee)

I have been working at East West Bancorp full-time

ProsGood at managing risks and bottomline.

ConsManagement lacks strategic vision. Growth is by mainly acquisitions and expense control. Focuses on the petty and short term and does not invest in the long term technology, etc. Not willing to pay for expertise and talent, resulting in mediocre employees throughout the middle management and lower ranks.

Employees (even at high levels) are not trusted to make the right decisions so they have little loyalty and high turnover. No transparency and little communication from top to bottom as well as among departments (a bunch of silos).

Customers and employees are not the company's highest priorities.

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good company, good colleagues.

Personal Banker (Former Employee)
Los Angeles, CA (US)

I worked at East West Bancorp full-time for more than a year

Prosgood colleagues, good work environment,I enjoyed my time working in East West Bank, I really love my colleagues, and I learned a lot from them.

ConsIf providing better pay, that would be perfect.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Like a family

Customer Service Representative (Current Employee)
Arcadia, CA (US)

I have been working at East West Bancorp part-time for less than a year

ProsNice people
Everyone is a team player

ConsNot much of a chance to advance

Yes, I would recommend this company to a friend

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Don't work here

Commercial Banking Officer (Current Employee)
San Francisco, CA (US)

I have been working at East West Bancorp full-time for more than a year

ProsNothing I can think of.

ConsI will start by saying that I have work for many different banks and hands down it doesn't matter if you work on the retail side or if you work on the commercial side it is terrible here.

First off the pay sucks. Unless you're in upper management right next to Dominic, your pay is going to be terrible.
The culture here is bad, way too many chinese people here and they all have very traditional chinese views on work, inter personal interactions and just about everything else you can think of.
The HR department here in Nor Cal is a complete joke because it consist of only 1 person. Yep, 1 person for their whole HR team. And you think she doesn't play favorites you are wrong.
Also, the management here is really bad, they always micro manage and never tell you the truth. Fear and deceit is all that you get.

So you wonder why people work here? They hire very easily, if you use EWB as your stepping stone then that's fine but stay here too long you might develop a tumor of some sort.

Advice to Senior ManagementWork on your HR dept.there is all kinds of harassment happening within this company and no one cares. People are being treated badly and under paid.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at East West Bancorp reviews and ratings - including employee satisfaction and approval ratings for East West Bancorp CEO Dominic Ng. All 52 reviews are posted anonymously by East West Bancorp employees.