East West Bancorp Reviews

Updated 26 March 2015
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2.5
76 Reviews
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East West Bancorp Chairman and CEO, East West Bancorp and East West Bank Dominic Ng
Dominic Ng
36 Ratings

Pros
  • You can learn a lot and be taken care of IF you are under the right boss (in 3 reviews)

  • Since the company merged with another major Chinese bank, it expanded its market share overnight (in 3 reviews)

Cons
  • Understaffed at 2 employees and few assistants to sort rampant office politics (in 6 reviews)

  • Terrible English communication even at upper management level (in 6 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at East West Bancorp full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    People are friendly & easy to work with. No major politics

    Cons

    Equipments & systems are way behind. There are no standard guidelines

    Advice to Management

    Policies & procedures needed to be standardized

  2. analyst

    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at East West Bancorp

    Pros

    get to work with different departments

    Cons

    there is almost no work life balance

  3. Good place to work, but the lower pay does not make up for the long hours/overtime needed to complete assignments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Servicing Specialist in El Monte, CA (US)
    Former Employee - Loan Servicing Specialist in El Monte, CA (US)

    I worked at East West Bancorp full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Strong executive management
    Decent benefits
    Hardworking managers, employees and teams

    Cons

    Lower pay than industry average
    Long hours
    Very little work-life balance

    Advice to Management

    Hire more people, honor work-life balance

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. No fairness in salary, job title, workload.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Real Estate Loan Assistant in Pasadena, CA (US)
    Former Employee - Commercial Real Estate Loan Assistant in Pasadena, CA (US)

    I worked at East West Bancorp

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Excellent stock trade value;
    Nice environment with beautiful furniture.

    Cons

    Negative comments are not welcome ( supervisor)

    Advice to Management

    Supervisor always remind us saying: luckily you guys are still have a job here

  6. Accounting department = hell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accountant in Pasadena, CA (US)
    Former Employee - Accountant in Pasadena, CA (US)

    I worked at East West Bancorp full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Better than work at fast food chain

    Cons

    -No chance to move up, promotion base on years of employment, not performance
    -Salary is very low compared to the hours worked
    -Favoritism, incompetent, political

    Advice to Management

    Turnover is up to the roof. Time to do something

  7. Debra Skoog

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President of Item Processing in El Monte, CA (US)
    Former Employee - Vice President of Item Processing in El Monte, CA (US)

    I worked at East West Bancorp full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly personal, fair management. Ablitity to learn other functions that tied to my department.

    Cons

    Long hours. Had to go through loops to get updated equipment for my staff.

    Advice to Management

    Please continue to check if a position is already posted.

  8. Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in Los Angeles, CA (US)
    Current Employee - Personal Banker in Los Angeles, CA (US)

    I have been working at East West Bancorp full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company works hard to show you that your hard work is appreciated. More personable, more flexible with work schedule compare to other big banks. Niche market is the bank's competitive advantage.

    Cons

    Not as structure. I would like to see more trainings being provided to the employees. A lot of different systems to juggle with.

    Advice to Management

    Speed and simplicity are the keys.

  9. Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at East West Bancorp

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    You work with a team of people who you can be very close to and you casually talk about most things with your co-workers, manager..just anyone at the branch. You learn how to deal with different kind of people, multitask, work under pressure. Where I work at, there's no strict rules with what you can't do...like going on social network sites. GREAT HEALTH BENEFIT.

    Cons

    Salary sucks for the load of work you have to do, hard to move up within the company, culture is basically very Chinese and 1-sided, a lot of them speak broken English, if you're Chinese and you know how to talk is the probably the best way to move up the ladder.

    Advice to Management

    Learn to get feedbacks from tellers and take actions to make changes for the better of the branch and the team.

  10. Customer service representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at East West Bancorp

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People are nice you will feel yourself belong here.

    Cons

    Super muti tasking,they have different methods to do one tasks.

  11. Good place to work

    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at East West Bancorp

    No opinion of CEO
    No opinion of CEO

    Pros

    Teamwork is very important

    Cons

    Slow environment in this company

    Advice to Management

    Nothing

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