Education Management Reviews

Former Employee – worked at Education Management as a contractor

Pros – I was hired for a contract position after a brief interview and offered a decent hourly rate. Position was vaguely described but sounded good. Hiring process took about 2 weeks but seemed ok. Start date was delayed so they can get all the logins, etc. setup. This was a "professional" position, not call center or admin.

Cons – On first day, I was greeted by a peer who had a completely different idea about the scope of my work, and since the manager was located elsewhere I was to report to co-workers. Nothing was set up as far as log-ins, phone, there was endless red tape in trying to get this done. I was told the phone setup would take 5 business days. Co-workers micro-managed and began "training" me as if I just fell off the turnip truck and assigned me to do their grunt work. By the second day, they were openly hostile and did not answer any work-related questions or provide information I needed to do my work. I actually overheard them conspiring when they didn't know I was nearby. After the third day, I did not come back, and emailed the manager to let him know and give him my hours for the 3 days. The paycheck took 10 days, and they deducted 2 hours! really. well good luck ya'll.

Advice to Senior Management – Make sure you long-term employees are providing accurate information and not just yessing you on the phone, it seemed the manager had no idea of what the situation in the office was. Its convenient to assume everything is fine, but clearly it is not if you have an experienced contractor walking out after three days. Don't you wonder why? And deducting pay is illegal last time I checked.

No, I would not recommend this company to a friend

Former Employee – worked at Education Management full-time

Pros – education is very important part of your life if education is not come in every signal person that person will be a trained education

Cons – there is no down side in work of education

Advice to Senior Management – watch out i am coming

Yes, I would recommend this company to a friend

Current Employee – been working at Education Management full-time for more than 10 years

Pros – Benefits are great, but that's it.
Students are amazing and talented!

Cons – No management support.
No incentives.
Do not care about students!!
Micromanagers abound.
Too many admissions staff.
Treat admissions staff poorly, while maintaining upper management for high dollars.
Re-hiring male staff that has been previously dismissed for improper conduct

Advice to Senior Management – Stop opening new schools! The ones you have are suffering!

– I'm optimistic about the outlook for this company

Former Employee – worked at Education Management full-time for more than 7 years

Pros – Some nice co-workers, that all quit about the same time I did. Those employees that tried to actually help the students were told not to be of any assistance.

Cons – They are corrupt, unethical, immoral, no concern for students' welfare. Their main concern was always the stock price. Upper management was give shares of stock during the IPO at $18 per share value, which has now fallen to $3.

Advice to Senior Management – How do you look in the mirror each day? Oh yea, it's your paychecks. Too bad you can't say the same for your stock price.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Education Management full-time for more than 10 years

Pros – The people who work in the schools, not corporate.

Cons – The corporate management does not work in the best interest of the student, only the stock price.

Advice to Senior Management – Sell.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Education Management full-time for more than a year

Pros – You get good sales training constantly. You'll really learn how to sell. My team was very close knit, the pay was decent, and there are advancement opportunities if you're "in" with the right people.

Cons – There were so many shady things going on it was like a soap opera. Managers got fired for inappropriate behavior, recruiters got fired for bad practices, good people who met goals got let go because they weren't liked by management. Quite a circus!

Advice to Senior Management – I don't know what to say since management is such a big part of the problem.

No, I would not recommend this company to a friend

Former Employee – worked at Education Management full-time

Pros – Working with faculty who care and interacting with students.

Cons – Too structured. Too many responsibilities to be completed in a 50 hour work week.

Advice to Senior Management – Obtain competent skills based leadership that stays in place for more than 5 years to provide stability and planning.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Education Management full-time for more than 8 years

Pros – The hours - though the teaching load is ridiculous compared to regular colleges - are a lot better than working in industry. Also there's a lot of autonomy, and my colleagues were top-shelf.

Cons – No local control over decision-making. Web site and marketing is the same for a small town branch and a large urban institution. Faculty is constantly in fear of being "let go" for business reasons... there is no way to control your future.

Advice to Senior Management – Localize decision making. Empower faculty to make real decisions about their departments.

No, I would not recommend this company to a friend

Former Employee – worked at Education Management full-time for less than a year

Pros – Great pay, great benefit with free degree for employees. If you're someone who is good at sales at any cost this may be a good fit for you.

Cons – High pressure sales environment with strict metrics that forces expensive colleges upon people better suited for community college or other more budget friendly options.

Advice to Senior Management – Back of the high pressure sales idea and run as a smaller firm to help soften some the the harsh stigma of for profit schools

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Education Management full-time for more than a year

Pros – Benefits, nice AR's, experience that helped me transtion to another University, nice opportunity for someone right out of college. Other than that you can forget about stability

Cons – Management uses scare tactics, they have a tiering system (top, middle, bottom) If your on bottom tier it is almost impossible to get out. You will be making 300+ dials a day, harassing students 3 times a day, chasing them to get into school, using tactics such as "Oh I thought you didn't want to stay at McDonalds the rest of your life" Hours are the worst. The employee morale is down especially at South, it is like a black hole. 95% of employees are unhappy

Advice to Senior Management – Get rid of upper management. I literally could not stand working there because of the way they ran the business. You get held accountable if a student doesn't want to go to class. Upper management needs to be held accountable for high turnover!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company