There are newer employer reviews for ADP

Helpful (2)

Great company, but not as great for sales anymore

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - District Sales Manager in Orlando, FL (US)
Current Employee - District Sales Manager in Orlando, FL (US)

I have been working at ADP full-time (more than 10 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

The company is Solid financially
They feature Great Products and technology
There are Great People there
Lots of opportunity that can last several years

Cons

Employee satisfaction is down and there has been more turnover than I have seen in over 10 years
Too many reps calling make it sliced and diced too much (up to 20 per account) and clients are leaving because of this
Too many products and services to sell make it very confusing for reps
Newer products and divisions seem not to be ready for market when launched
Finding the talent has declined over the last 5 years or so. The good reps are leaving.
Big Micromanagement in all sectors

Advice to Management

Find a way to minimize the number of reps and partners on an account. The is entirely too much competition among reps calling on an account. There should only be one, or maybe a few, not 20. I find that the Telesales group should be focused on supporting the field, but not calling on accounts - they are not qualified and just adding too may people to hound our prospects.

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  1. Great Company, Financial Stability, Good Starting Job for Graduates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Allentown, PA (US)
    Current Employee - Sales Associate in Allentown, PA (US)

    I have been working at ADP full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Decent benefits, incoming salary for inside sales is fair to low but outside can make great money. Outside Sales is tough if you dont have adequate experiece and somewhat cut throat. Have seen a lot of reps come and go. Inside Sales great learning grounds for anyone looking to break into ADP, but plan to give it a few years there to learn the ropes. Nice incentives to keep Sales Motivated.

    Cons

    Your territory has a lot to do with how people do. Lots of turnover in first few years in role, after that people tend to stay. Hard to move from inside to outside. Ouside has

    Advice to Management

    Listen to your staff and help them to su'ceed. Management gets so into their numbers sometimes they dont listen the people bringing the buisness in or act like they know all and dismiss concerns/suggestions. In addition, if you bring up topics they wish to avoid becuase its viewed as negative then you get flack yet if you don't and compain amongst yourselves then your told to bring it to management. Its like most places, what you make of it.

  2. Helpful (1)

    Implementation Consultant

    Former Employee - Implementation Consultant in Salt Lake City, UT (US)
    Former Employee - Implementation Consultant in Salt Lake City, UT (US)

    I worked at ADP full-time (more than 3 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great company to work for and great benefits

    Cons

    I dont have any cons. Company is a great work for.

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