AT&T

  www.att.com
  www.att.com
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Overall, much to be desired and not very team friendly

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Marietta, GA (US)
Former Employee - Customer Service Representative in Marietta, GA (US)

I worked at AT&T full-time

Pros

Opportunity for growth is huge

Cons

A lot of back-biting and supervisors or team leaders who are only concerned with themselves and not the team as a whole

Advice to ManagementAdvice

As huge as your company is, you can reduce high turnover with true incentives to attain.

Doesn't Recommend

5705 Other Employee Reviews for AT&T (View Most Recent)

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  1.  

    Extremely challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    The position pays well and there are many opportunities to move within departments and locations. You have the opportunity to work with an established company and peers with tremendous experience.

    Cons

    The position requires meeting metrics that often shift without warning and are difficult to obtain. The selection of agents you manage is out of your control and could be improved.

    Negative Outlook
    Approves of CEO
  2.  

    Large and successful company where you are simply a number.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Premises Technician  in  Anaheim, CA (US)
    Current Employee - Premises Technician in Anaheim, CA (US)

    I have been working at AT&T full-time for more than a year

    Pros

    Large company that will probably never go down. You will not have to worry about the company going down during a recession. Also, they are pioneers in technology so you will not have to worry about becoming irrelevant.

    Cons

    As an employee you are graded on many factors that you have zero control over. You can also be punished for these factors as well. Pay is lower than all other telecommunications companies for the entry level positions.

    Advice to ManagementAdvice

    Revamp the premises technician position to something that is not simply a stepping stone within the company.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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