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There are newer employer reviews for AT&T

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management not fair

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Comm Tech
Former Employee - Comm Tech

I worked at AT&T full-time (More than 10 years)

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

good pay, ok benefits, good hours

Cons

upper management stunk, lets some people get away with things

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  1. Unrealistic sales quotas and micro-managed to death

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Representative in Chicago, IL (US)
    Current Employee - Retail Sales Representative in Chicago, IL (US)

    I have been working at AT&T full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Salary and benefits. And that is about it

    Cons

    No work/life balance. Have to schedule a month in advance to take a day off and you have to use your vacation days to get it. If you like having weekends off then don't apply. You will never see a weekend off. NEVER! Sales quotas are inflated and moving to incentive pay instead off commission. Micromanaged to death. Constantly a manager behind you with a clipboard telling you how bad you are at your job.

    Advice to Management

    Set realistic expectations. And stop micromanaging your senior sales reps.

  2. Good job until we were outsourced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Specialist in Fairhaven, MA (US)
    Former Employee - Customer Service Specialist in Fairhaven, MA (US)

    I worked at AT&T full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay
    Great benefits
    Decent vacation time
    Union representation

    Cons

    Work day monitored down to the second
    Company focus on quantity rather than quality care
    Pay raises based on seniority rather than performance
    Management slow to change with the times

    Advice to Management

    Listen to employees who are on the front lines of the business and have daily contact with your customer base.

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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