AT&T

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1 person found this helpful  

Slow to change

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Atlanta, GA (US)
Former Employee - Anonymous Employee in Atlanta, GA (US)

I worked at AT&T full-time

Pros

Decent benefits
Focus on plugging into API's, open source technology and development community
Interest in competing globally
It's a utility...there's aways a need for the service
Bonus is nice, but could be better
Different businesses give you opportunity to move around within the company

Cons

- 1/2 to 1 percent yearly raises are insulting
- grades performance and merit on a bell curve...ridiculous! I'm not in High School
- Advancement almost non-existent unless you're plugged in. You literally have to jump ship to get promoted to the next level, otherwise you're in for the long-haul at the same position.
- Middle management bloat
- Stick your neck out for no one mentality and don't rock the boat
- Very process driven attitude
- Slow to change, but getting there
- Silos galore

Advice to ManagementAdvice

Get out of the 1950's process way of thinking
Improve how you evaluate individual performance
Give people the opportunity to advance professionally. I see people in the same position for 10 years
Compensate those who work hard
Get rid of the silos! Grouping Engineers, Marketing people and so forth in their respective disciplines is what stifles creativity and technology

Recommends
Neutral Outlook
No opinion of CEO

5838 Other Employee Reviews for AT&T (View Most Recent)

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  1. 2 people found this helpful  

    Lies on top of lies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prem Tech in Northlake, IL (US)
    Former Employee - Prem Tech in Northlake, IL (US)

    I worked at AT&T full-time (less than an year)

    Pros

    I am having trouble coming up with the positive to working in a company that is ran in this way. I met some cool people in my training group that's about it.

    Cons

    Week 1
    Starts with the Pole climbing where you spend 5 days learning to gaff and use a buck-squeeze to climb a pole. In reality you wont use any gaffs only ladders which they spend a half a day training you on so expect not to know that in the field. After they make sure everyone climbs to about 20 ft your done with the first week which seems like a total lack of focus on what you actually need to know.
    Week 2
    You spend a week in safety where you are taught a very lackluster CPR class followed by a defensive driving course in a sedan which is not even the truck the company will issue you.
    Week 3
    You will most likely be sent to Harvey which isn't even discussed in the original offer. You will spend a week hanging drops from mock homes and you'll be lucky if you barely grasp the concept of daisy chaining jack's while figuring out how your supposed to do any of this 12ft up in the air.

    The rest of the training is basically pushing off as much information as they can on you so they can say well we taught you that and allowed you to practice for a day. You also most likely will not have the proper tools to train with such as an Ipad or basic tools that you would need to familiarize yourself with like snips so that only adds to the stress factor. The final week is spend trouble shooting instead of reviewing all the information they have just dumped on your head. Once you complete the training you head out to the field where none of the setups look anything like what you will encounter. This is all followed by an overall poor attitude from the trainers and Union Representative in your garage making you stop to think why would anyone want to work in this environment.

    They like to blame and punish you for there defective equipment meanwhile they wonder why so many repairs occur if they would just spend a little extra money making a good product than it wouldn't be an issue. I would think twice before you become a prem tech. If you like being under constant anxiety to meet there absurd efficiency standards and have your quality of life lowered this is the job for you. As I saw in another post Rethink possible Rethink another employer.

    Advice to ManagementAdvice

    Either management turns a blind eye to whats happening or they just don't care either way they should eliminate there training program because its inadequate. Dont lie to your employees and Train people the right way so they have a fighting chance when working for such a demanding company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Middle management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Manager in New York, NY (US)
    Current Employee - Senior Business Manager in New York, NY (US)

    I have been working at AT&T full-time (more than 10 years)

    Pros

    Great training opportunities, rapid rise from lower to middle management

    Cons

    Limited growth once you reach middle management.

    Recommends
    Positive Outlook
    Approves of CEO
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