Advance Auto Parts

  www.advanceautoparts.com
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5 people found this helpful  

Need new direction

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

Pros

Decent pay and I only see my direct supervisor a few times a year so I am able to run the store how I see fit.

Cons

Lately corporate has been micro-managing the stores. We also use the slogan "Service is our best part." but we never have enough payroll to make that happen. We are more focused on numbers at every level. Our motto used to be "sell more parts, have more fun." Back then it was a funner place to work and the company did better financially. Now we drill down every figure possible. I appreciate having the reports capable of seeing how my team is doing, but putting so much emphasis on it is hurting moral. Also, the computer infrastructure is about 20 years behind.

Advice to ManagementAdvice

Get back to having fun and raising moral and you will see better results in sales. Please quit staffing stores to the minimum hours. If you continue to do this you will have the minimum sales.

Recommends
Neutral Outlook
Disapproves of CEO

Other reviews for Advance Auto Parts

  1. 3 people found this helpful  

    Good some days, intolerable others

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales, MVR, Key Holder  in  Orlando, FL (US)
    Former Employee - Retail Sales, MVR, Key Holder in Orlando, FL (US)

    Pros

    Most of the people I worked with were friendly and somewhat knowledgeable when considering auto parts. A lot of the regular customers were very friendly and understanding as well.

    Cons

    If you worked with a team member that had no idea what they were doing, they were making your life more miserable because you'd have to pick up their slack.

    Roughly 60% of the job is testing/installing batteries or checking OBD II codes. Company policy states we are not allowed to tell them what the OBD codes mean, but customers are never satisfied with just the code because they're expecting a free rundown of exactly what's wrong with their car. It boils down to a retail job offering free services that are heavily taken advantage of.

    Advice to ManagementAdvice

    A large majority of the store managers are very easy to work with. Power tripping seems to be prevalent with the aren't

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Crummy Retail Environment, little room to excel in the company, terrible corporate policies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Raleigh, NC (US)
    Former Employee - Assistant Manager in Raleigh, NC (US)

    Pros

    The company is a very corporate buzzword, stereotypical retail environment. Normally a bad thing, but generally if you have a decent district manager, and show interest in moving up within the company, you will do fine. One thing I would suggest is that if you're interested in working at any type of auto parts store, try to work at or transfer to a store located in a nicer area. I had worked in one of the richest areas in my state for a while, and the job was very rewarding. I transferred to a store in a much poorer area and it was quite different.

    Cons

    As a sales associate you're expected to constantly be working on a dozen things at once. Unless the GM is competent, you'll find yourself either in the back of the store smoking cigarettes with management, or up front alone do their job. It's very high stress, and your mileage will vary drastically depending on how involved the other employees are with just doing their job.

    Advice to ManagementAdvice

    None.

    Recommends
    Negative Outlook
    Disapproves of CEO
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