American Express
3.6 of 5 1,600 reviews
www.americanexpress.com New York, NY 5000+ Employees

1600 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Truly a great company to work for

Anonymous Employee (Former Employee)
Singapore (Singapore)

I worked at American Express full-time for more than 10 years

ProsEmployees live the Blue Box Values. Ken is an awesome CEO

ConsSome managers are not as competent as they should be

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

3 people found this helpful  

Home Based CCP agents

Customer Care Representative (Former Employee)
Hartford, CT (US)

I worked at American Express full-time for more than a year


Pros: Great pay and benefits. Wonderful health packages. Cons: Call taking week 3 with out full training. Customers not… Advice to Senior Management: Hire instructors who have taught virtual. Provide navigational learning tools to agents. Change your metrics to reflect fairly. Surveys should be read and… No, I would not recommend this company to a friend More

 

was alright

Business Analyst (Current Employee)
Dallas, TX (US)

I have been working at American Express full-time for more than 3 years


Pros: great place to work at and good people Cons: has been a very demanding job Advice to Senior Management: help employee with decision making More

There are newer reviews on American Express.

Worked for American Express? Contribute to the Community!

American Express – Why Work for Us?

What will you do #foraliving? Welcome to American Express. Here we encourage everyone who works with us to do what they love with pride, share their innovations, and realize their full potential by helping other people… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at American Express reviews and ratings — including employee satisfaction and approval rating for American Express CEO Ken Chenault. All reviews posted anonymously by American Express employees.