Apple

  www.apple.com
  www.apple.com
There are newer employer reviews for Apple

1 person found this helpful  

Good foundation

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Mac Specialist (Apple Store) in Orland Park, IL (US)
Former Employee - Mac Specialist (Apple Store) in Orland Park, IL (US)

I worked at Apple part-time (more than an year)

Pros

Direct Feedback from supervisors and peers
Extremely Fast Paced Retail
Opportunity for Growth
Discounts on Products
Interaction with Customers

Cons

Requesting Days off on Weekends
Retail Hours
Favoritism

Advice to ManagementAdvice

You already do a great job of involving your staff but provide more training for specialists as far as technical support. A lot of questions or troubleshooting can be handled right on the floor in less than 2 minutes that do not require the long waits for a genius at the bar.

Recommends
Positive Outlook
Approves of CEO

4093 Other Employee Reviews for Apple (View Most Recent)

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  1. 1 person found this helpful  

    Expert at apple

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Expert in Portland, OR (US)
    Current Employee - Expert in Portland, OR (US)

    I have been working at Apple full-time (more than 3 years)

    Pros

    Ive had the opportunity to travel many times with apple. pay is good for the work you do, your coworkers are amazing

    Cons

    Tedious work sometimes. It becomes repetitive after a while. and when you see the amount of money you produce, it makes your pay seem meager

    Advice to ManagementAdvice

    Remember that the specialist experts, Family room, and BOH make the stores what they are. Showcase their talents

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Listen and solve tech issues with empathy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Applecare Advisor in Las Vegas, NV (US)
    Former Employee - Applecare Advisor in Las Vegas, NV (US)

    I worked at Apple part-time (more than an year)

    Pros

    Easy working from home, decent pay for a college student, plenty of opportunities for overtime, great holiday pay, great PTO, random presents sent to your house

    Cons

    Expected to deal with calls with only 10 seconds between calls daily. Tier 2 advisors can be rude on top of rude customers.

    Advice to ManagementAdvice

    Monitor Tier 2 advisors and make sure they are there to help Tier 1, rather than shoot them down for asking for help.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Apple

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