AutoNation

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203 Employee Reviews (View Most Recent)

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1 person found this helpful  

It's not what you know as much as it is WHO you know.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - General Manager
Former Employee - General Manager

Pros

Progressive, economies of scale, training resources for almost all positions within store.

Cons

Human Resources horrible (at least in Texas). Market management more interested in coasting then developing. Direct lies to store executive management as well as misrepresentation to Regional and Corporate management on stores’ personnel. Keep your head on a swivel if you join this group.

Advice to ManagementAdvice

The company install tools/software/reports in each store to assist various levels of store management to make decisions based on facts rather then emotions (short of the Maroone speech of "...each store (GM) should posses entrepreneurial spirit to lead...). The market, region and corporate office themselves should review those same tools prior to making decisions on store movement and or removal.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Other reviews for AutoNation

  1. 2 people found this helpful  

    AutoNation Dealerships. Most admired? Depends entirely on who gets to vote.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Manager  in  Dallas, TX (US)
    Former Employee - Service Manager in Dallas, TX (US)

    Pros

    People who are patient enough to get past a rather lengthy pre hire screening are likely to be hired. If you are a commissioned employee and can produce under the circumstances presented at your place of hire you may get shipped to one of the poorly performing dealerships as a manager. I found it difficult finding even 20 words to put in the pro category. It's a job and not much more.

    Cons

    I was employed at 3 different dealerships owned by AutoNation group as a service manager and service advisor. AN entered the Dallas market opening the used car super centers. Nationally AN decided they should be in the new car dealership business and closed all opf the used car operations. They bought a large number of dealerships including many in the Dallas market. In time they wound up closing many of the domestic dealerships. I was employed at one particular dealership when AN purchased it and later when they sold it. The dealership was both 1# in their market brand and award winning under recent private ownership. The employees had worked long and hard to get it that way and were proud of it. Many employees were long term. AN quickly set about changing everything. Soon enough they proved they did not know what they were doing and contiued to prove it until they sold the dealership. The changed pay plans, processes and turned over the entire sales force, finance dept, aftermarket sales, every sales manager and general manager as well as many parts and service employees. Many departing employees headed directly for our nearest same brand competitor taking their large customer base with them and our competetor became #1 . The dealerships performance was simply embarrassing and dismal during AN ownership. Those employees that were still there, some of them had been in that store up to 20 years were asrrogantly referred to as" long term entrenched employees". After about a decade AN sold it and the new ownership returned it to its #1 status in about a years time. AN now believes that they should shift focus to high end import dealerships. With ANs track record of turning Dealerships into real estate only time will tell.

    Advice to ManagementAdvice

    AN is an organization top heavy in process but low in compliance from store to store. AN pushes process relentlessly and then one day simply drops it, ignores it and points at the people who don't work for them anymore for blame. They quickly shift focus to something else that is in turn pushed relentlessly. The company lacks sorely in execution but focuses on repetitive redundancy. They are notorious for high employee turn over. Pay plans change often. Sometimes they are so complicated that not only is the employee confused but even the payroll clerk can't reliably get the pay right before its printed on a check. There are many, many people at all levels of employment who don't have a clue what they are doing. The district managers are so saturated in corporate drivel that it's impossible to have any kind of meaningful conversation with them. It's almost like an employee should forget any experience they may have in the business because nothing can prepare you for what they have planned. They were right. The controllers are a rude and disrespectful bunch. They have some kind of power trip going on in their minds. They seem to feel like you should be degraded or punished for needing to talk to them. AutoNation is simply disregarded by their competition as the subject of many a joke in the automotive industry. Be prepared for ridicule when you apply for future employment elsewhere. My experience with AN is that they don't know how to get the most out of their businesses. They wear employess down into a pattern of still showing up but with no hope. AN won't learn from experience because they are too busy turning over people and curing everything with a whole new process that don't work. Hey guys it's selling and fixing cars. Pay attention you might learn something.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Low Pay, bad training, long hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Most people I work around are good people

    Cons

    Your commission salary is based on customer surveys. The survey itself is confusing. You get marked off for things you can't control. They are more concerned with the survey then if you're a good employee when people who fill the surveys out don't care about your job. Sometimes they are in a bad mood or have a spouse fill it out. But, people are fired for low surveys even after bending over backwards for the customer. Even if you make CSI and sell alot, salary is still low. No room for growth. Long hours. High turn around. They give everyone an assistant manager title so they don't have to pay overtime.

    Advice to ManagementAdvice

    Change the survey and make it simple. Stop punishing SA's for things they can't control (like what's in the breakroom or what the shuttle person does). The commission salary is not competitive with the area and cost of living.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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