Avaya
2.9 of 5 853 reviews
www.avaya.com Santa Clara, CA 5000+ Employees

853 Employee Reviews (View Most Recent)

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2 people found this helpful  

A very doubtful future

Product Manager (Current Employee)
Ottawa, ON (Canada)

I have been working at Avaya full-time for more than a year

ProsExcellent people who have a great deal of expertise and professional capability across all functional areas.
Base salary is competitive, though bonus payments, - tied to business results- are rarely qualified for.

ConsNo long term vision of what the company wants to be or achieve. Immediate focus is on achieving a string of profitable quarters in readiness for a IPO and very little else. Cost cutting in the form of staff layoffs is occurring at the end of every Quarter leaving less do do the same amount of work.
Significant turn-over at senior levels leading to lack of consistent direction.
Very hierarchical structure with little to no empowerment to make decisions at lower levels.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
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Exceptional

Customer Service Manager (Former Employee)
Oklahoma City, OK (US)

I worked at Avaya full-time for more than 3 years


Pros: Great pay and hours. Great location. Cons: Heavy work load; unstable industry Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Very poor decision making processes

GAM (Former Employee)
Dallas, TX (US)

I worked at Avaya full-time for more than 3 years


Pros: salary was competitive for the job Cons: transient leadership, poor decision making Advice to Senior Management: All of the great leaders left after the LBO No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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About Avaya Avaya is a recognized innovator and leading global provider of real-time business collaboration and communications solutions. The company provides video and unified communications, contact centers, data… Full Overview

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