BB&T

  www.bbt.com
  www.bbt.com
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2 people found this helpful  

Good company, but growing pains... politics, nepotism/cronyism in middle management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in DFW, TX (US)
Current Employee - Anonymous Employee in DFW, TX (US)

I have been working at BB&T full-time (more than 3 years)

Pros

Great people that are client facing, and for the most part everyone is pleasant to work with. Most people do what they need to do, and still embody the fact that the client is number one. Senior management from NC is very committed to Texas. Lots of growth opportunities, and additionally people who are client facing still "own" the relationship and it garners a lot of respect from clients. Also, for the commercial side, the segment ranges of deal size are very wide and thus you are not limited to certain sized deals.

Retail side has lots of fantastic people throughout the branches, and are second to none.

Cons

Middle management doesn't actively keep in tune with what their reports are doing, experiencing, or hold people accountable. Justice is one of the key values of BB&T, and it seems as though often the wrong people get promotions because of political pulls in certain regions and top producers are do not receive incentives commensurate with their production. It seems there is a large degree of cronyism in parts of the commercial bank because of tenure or relationship, and promotions are not always justified by actual production or behaviors congrument with long-term focused efforts.

Senior regional management seems to think that coaching to cross-selling report cards is an acceptable form of management, and has generally triumphed successful cross-selling more than closed aspects of revenue. Additionally, management does not hold under-performers accountable relative to their job grade, and inversely does not give enough appreciation to employees who go above and beyond the expectations.

Leadership Development Program graduates seem to be getting most of the opportunities in taking management or commercial entry level jobs.

Great bank, but has been a little / regional community bank that needs to start acting more like a big-boy bank in terms of holding officers accountable for their goals and performance.

Advice to ManagementAdvice

Senior management has a great strategic vision, and solid principled leadership. The problem is that certain regions have gotten "fat" as result of poor leadership from regional presidents and city executives. The majority of challenging decisions are being made by credit officers, and not by regional presidents or city executives in my experience in my own region. I think upper-level management would be well guided to ask more opinions of the FCLs, BSOs, RBs in the region to accurately evaluate the actual management abilities of CEs and RPs. I fear within the region I am an employee that significant regional leadership changes will be necessary, otherwise I do not see positive outcomes in the long-term. Great people, great with clients, but at risk due to lack of accountability and justice by middle management and regional leadership (my region).

Recommends
Negative Outlook
Approves of CEO

560 Other Employee Reviews for BB&T (View Most Recent)

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  1.  

    Best Company i have worked for!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller Supervisor in Centreville, VA (US)
    Current Employee - Teller Supervisor in Centreville, VA (US)

    I have been working at BB&T full-time (more than an year)

    Pros

    This bank truly values its employees. I came from a large corporate bank who only cared about their bottom line. This bank care about employees and their families and they do everything in their power to show their appreciation. if you do your part for them they will reward you with competitive compensation as well as a generous benefit package.

    Cons

    There are no cons to speak of.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Values and client driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager
    Current Employee - Branch Manager

    I have been working at BB&T full-time (more than 5 years)

    Pros

    High focus on client satisfaction, and adherance to responsible business practices as outlined in Vision, Mission and Values of the company.

    Cons

    As the banks is growing, more aspects which were handled locally are being centralized, such as lending authority. This however is unavoidable once any bank grows past a certain size.

    Recommends
    Neutral Outlook
    Approves of CEO
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