6383 Employee Reviews (View Most Recent)

Sort: Rating Date

 

Assistant manager

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Banking Center Assistant Manager
Current Employee - Banking Center Assistant Manager

I have been working at Bank of America full-time for more than a year

Pros

Great networking and great time to build skills

Cons

No cons at this point

Recommends
Positive Outlook
No opinion of CEO

Other Reviews for Bank of America

  1.  

    Good career growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager  in  Charlotte, NC (US)
    Current Employee - Program Manager in Charlotte, NC (US)

    I have been working at Bank of America full-time for more than 8 years

    Pros

    Good career growth opportunities and learning opportunities

    Cons

    It's a very competitive environment

    Advice to ManagementAdvice

    Retain key talent

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Don't waste your time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service and Sales Specialist  in  Fort Worth, TX (US)
    Former Employee - Customer Service and Sales Specialist in Fort Worth, TX (US)

    I worked at Bank of America full-time for more than a year

    Pros

    Pay, benefits, casual dress code, and top notch training classes.

    Cons

    Non-motivated management, always looking to fire employees, non-motivated associates. Managers were the WORST part of being employeed by Bank of America. They were either never physically there, or in meetings all day. The set up of both Collections and Customer Service is to get rid of employees. When associates have angry and irate customers, there is no correct escalation process established to resolve customer complaints and issues. Bank of America treats all of their mortgage customers like crap. It's usually up to the individual themselves to provide great service, but with the constant micromanaging, most associates just tell customers whatever to get them off the phone. Bank of America sets up all their employees to fail. They hire too many people, then spy and find ANY reason to let them go once they realize they can't afford to pay them. It's pretty riduculous.

    Advice to ManagementAdvice

    Hire more managers that are willing to work and provide guidence for associates. Stop micro-management. Start back pay-for- preformance

    Doesn't Recommend
    Negative Outlook
There are newer employer reviews for Bank of America.

Worked for Bank of America? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.