Best Buy

  www.bestbuy.com
  www.bestbuy.com
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Great time working for the company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Computer Specialist in Raleigh, NC (US)
Former Employee - Computer Specialist in Raleigh, NC (US)

I worked at Best Buy part-time (more than an year)

Pros

Good employee discounts and enjoyed working with the company during high school. Job environment is great and good employee perks.

Cons

Have bad customers at times and sometimes up selling the best buy credit card was annoying at times

Advice to ManagementAdvice

None

Recommends
Neutral Outlook

6317 Other Employee Reviews for Best Buy (View Most Recent)

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  1.  

    Great part time job in college

    Former Employee - Inventory Specialist in Atlanta, GA (US)
    Former Employee - Inventory Specialist in Atlanta, GA (US)

    I worked at Best Buy part-time (more than 3 years)

    Pros

    - The employee discount is really good
     - Personally, I liked working with customers on a sparingly. You get to help customers find products, sell stuff to them but only when you cross paths on the floor. generally you don't deal with the difficult customers
     - great part time work for a college student
     - you are always up to date on the newest gadgets
     - Get decent exercise from walking around and lifting tvs and other larger objects

    Cons

    - On your feet most of the day, walking on a hard floor
     - Schedules are not as flexible due to working with the truck days

  2. 2 people found this helpful  

    All the pressure of commission sales...without the good part

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Lumberton, NJ (US)
    Current Employee - Sales Associate in Lumberton, NJ (US)

    I have been working at Best Buy part-time (more than an year)

    Pros

    Flexible hours, if you don't mind working nights and weekends as well as days

    Cons

    Pushing embarrassingly overpriced accessories and service plans, as well as the Best Buy credit card, is the dead horse that Best Buy management just won't stop beating. If customers think they hear about those a lot, it's nothing compared to how often employees hear about them!

    Apparently management bonuses are predicated on using as little payroll as possible too. Half the departments are perpetually un-manned these days and were so even during the holidays. MP3s, Gaming, Car Fi, DVDs and CDs are dubbed "grab and go" and blue shirts are not to go there unless they're dragged over from other departments by desperate customers. As an employee, if you try and staff those areas, let's just say it's "death by firing squad." You won't be employed long unless you stay glued to big TVs, large appliances, cell phones, PCs or DSLR cameras (and get lots of "geek squad protection" plans and overpriced attachment sales on those). The only ones who hang out in the other areas now are thieves.

    And even in the departments that are actually still staffed, there will be only one or two people on to cover four or five areas at once (Computers/Cell Phones/Tablets/E-Readers). And this is in the bigger stores.

    Not to mention that new hires get practically no training on cashiering/returns/OMS and other company systems, but management wastes no time in writing up those that make mistakes. And it's "three strikes and you're out" there. And I hope you're already an expert on the multiple departments you'll be selling from, because the online training is a joke; lots of basic info is missing, and half of what's there is wrong.

    Advice to ManagementAdvice

    Find a different direction other than forcing overpriced accessories, Best Buy credit cards and scammy protection plans down everybody's throats. And as far as systems (like OMS and returns) and other training goes, throwing people into the deep end and then writing them up when they drown isn't doing your 60% turnover rate much good either. Many new hires quit within a week, and some even within a day.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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