Cheesecake Factory

  www.thecheesecakefactory.com
  www.thecheesecakefactory.com
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Sweet Job... for now

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Server  in  San Antonio, TX (US)
Current Employee - Server in San Antonio, TX (US)

I have been working at Cheesecake Factory full-time for more than a year

Pros

Fun, Energetic enviroment. Awesome staff

Cons

wage, high tipout, late nights, achy feet!

Positive Outlook
Approves of CEO

421 Other Employee Reviews for Cheesecake Factory (View Most Recent)

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  1.  

    Salary

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cheesecake Factory

    Pros

    CCF waiters make above average in tips due to the high prices of the food and large sections.

    Cons

    The all-white uniforms are very tough to keep clean.

  2. 1 person found this helpful  

    Stressful Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Grill/Fry Line Cook  in  Chicago, IL (US)
    Former Employee - Grill/Fry Line Cook in Chicago, IL (US)

    I worked at Cheesecake Factory full-time for more than a year

    Pros

    During Summer you get a lot of hours but it all depends how willing you are to work. You can get up to 12 hours a day but you cant complain if you can not get off a schedule like that. Usually if you start off that shift in the morning you will end up leaving at around 3 o'clock rush hour or til 5, if you come in around afternoon you get to leave around 7 or even up to midnight. if you come in at around 5 pm you get to leave around 1 am or even 3am all depending your job. During slow season you may be sent home after about 4 or 5 hours of work. There are some people who understand the stress and can cooperate by being a part of the solution, then there are those who become a part of the problem.

    Cons

    If you didn't get sent home early during the slow season you are being left alone to do the job of two people which can be stressful and happens quite often, so you are more or less lucky if you didn't get stuck by yourself. They start you off with a decent pay but you will rarely see any increase unless you can really impress somebody. During peak periods you will have managers who expect for you to go "above and beyond your work of line" but can also backfire if you fall behind on your main task and then you give everyone a reason to blame you. A lot of times the company would have new items on the menu and requires the company to order new ingredients everyday but if the item is not available, you cant sell the item and becomes an issue with everybody until it gets resolved which can last of up to an hour at times. A lot of the Expo are unreasonable at times and like to yell instead of being of some help.

    Advice to ManagementAdvice

    Really practice what you are teaching and not just tell the employees to follow rules because the rule book says so. I was happy to hear the company does things by the book and upset to realize that is a lie. You cant expect the employees to go by the book if they see some one with experience do something the book is against.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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