133 Employee Reviews (View Most Recent)

Sort: Rating Date

 

Pleasant, Exciting and Challenging. Several ups and downs in the company health but came out of it every time.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Project Manager
Current Employee - Project Manager

I have been working at Ciena full-time for more than 10 years

Pros

Will only say about IT department based on my experience. Healthy and professional environment. Satisfactory compensation packages for most employees. Organization pays attention to professional development and education. Company tries to take care of its staff, makes an effort to keep people reasonably happy.

Cons

Professional growth is limited after a certain level due to the company size and due to fact that turn over is low, a good thing generally, but not good for employee growth. Many management positions remain occupied by staff who is there for years and since company size does not grow too much, new management position don't become open easily. Also hiring processes are very slow and the organization spends too much time on hiring on open position. Result is that good management position don't become available and other technical positions are not filled fast enough. Chronic shortage of staff because of slow hiring that forces to work harder.

Advice to ManagementAdvice

Improve hiring processes.
Fill in open positions faster.
Setup CIO office under the CEO, not under CFO

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Ciena

  1. 2 people found this helpful  

    Complete Waste Of Life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Alpharetta, GA (US)
    Former Employee - Senior Software Engineer in Alpharetta, GA (US)

    I worked at Ciena full-time for more than 3 years

    Pros

    Interesting technology, and nice people to work with. A very fast-paced environment, and lots of potential for moving around to different focus areas.
    Wellness Reimbursement fund given to all employees.

    Cons

    No real bonus or raises in the 4 years I worked there.
    A lot of politics required for any vertical movement (promotions)
    Very little communication between senior management and employees.
    Varied work schedules with no consistency and forced shift schedules.
    Always in "crunch mode".
    Poor release scheduling and management.
    Yes-man to customers, which constantly forces employees to adjust schedules and add features originally not planned in the release.
    Technology can be varied some is current, and some is rather ancient.

    Advice to ManagementAdvice

    Start listening to your employees more instead of focusing on business growth. Cut out the management from Nortel, and get managers who have a sense of time and people management. Realize that there are realistic deadlines, and unrealistic deadlines. Unrealistic deadlines usually don't get met on time. ...or simply change the company name to Nortel.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    its good and bad, but not getting any better

    Current Employee - Senior Engineer GTS  in  Linthicum, MD (US)
    Current Employee - Senior Engineer GTS in Linthicum, MD (US)

    I have been working at Ciena full-time for more than 8 years

    Pros

    The Ciena can do attitude, just get the job done. Good benefits and pay. Good people and a commitment to training and learning

    Cons

    Bureaucracy introduced since the Nortel deal is breathtaking- no wonder Nortel went bust !
    Middle management are mostly Nortel and its hard to workout who took over who.
    A huge change in the way customers are supported - an arrogant like it or lump it approach.
    Metrics a big focus, but CSAT & ESAT pretty much ignored.

    Advice to ManagementAdvice

    Cut the Bureaucracy before we all go the same way Nortel did. Cant you see adopting the working processes of a failed company is a mistake.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Ciena.

Worked for Ciena? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.