There are newer employer reviews for Cisco Systems

 

Customer Support Engineer III

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Support Engineer III  in  Richardson, TX (US)
Current Employee - Customer Support Engineer III in Richardson, TX (US)

I have been working at Cisco Systems full-time for more than 5 years

Pros

Wonderful work environment, superior benefits, great people who are just as motivated as you are to get the job done and help the end customer succeed.

Cons

Some of the previous perks were removed due to the down turn in the economy, yet while we have since posted excellent gains over previous years, those perks have not returned.

Recommends
Positive Outlook
Approves of CEO

4967 Other Employee Reviews for Cisco Systems (View Most Recent)

Sort: Rating Date
  1.  

    was good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer  in  Boxboro, MA (US)
    Current Employee - Network Engineer in Boxboro, MA (US)

    I have been working at Cisco Systems as an intern for less than a year

    Pros

    i got to learn new technical hand on experience in layer oen and layer two networking

    Cons

    repetitive work, it will get boring in the 5 months

    Advice to ManagementAdvice

    give more responsibilities

    Positive Outlook
    Approves of CEO
  2.  

    A good company to work for; but still with some challenges to overcome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Delivery  in  Washington, DC (US)
    Current Employee - Service Delivery in Washington, DC (US)

    I have been working at Cisco Systems full-time for more than 10 years

    Pros

    - A large technology company with a large breadth of technology areas and market coverage should provide varied opportunities for growth
    - Great place for people with outstanding technical backgrounds who are looking to be challenged
    - Surprising amount of room for growth even though it is currently a large company

    Cons

    - Challenges exist for people who join and do not have detailed technical skills. Cisco struggles with how to use and take full advantage of non-technical resources such as Program Management
    - HR processes (career and professional development) not well managed

    Advice to ManagementAdvice

    - Focus more on HR processes (career & professional development), make managers take a larger role,focus on more than just the top 10%. You are losing a lot of very talented people because of it
    - Develop system integration and complex program management. It is going to be essential to taking services to the next step

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Cisco Systems

Worked for Cisco Systems? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.