There are newer employer reviews for Citi

 

Talented employees, but bogged down by bureaucracy.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Service Manager  in  New York, NY (US)
Former Employee - Service Manager in New York, NY (US)

I worked at Citi full-time for more than 5 years

Pros

Employees are always willing to help out a fellow Citibanker. Definitely promotes a team environment across business lines.

Cons

Too many levels of management/too much bureaucracy to get anything done quickly; movement or turnover n middle management results in a lack of consistency in some businesses.

Neutral Outlook
No opinion of CEO

2627 Other Employee Reviews for Citi (View Most Recent)

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  1.  

    Great Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative/Sales  in  Hagerstown, MD (US)
    Current Employee - Customer Service Representative/Sales in Hagerstown, MD (US)

    I have been working at Citi full-time for more than a year

    Pros

    Great benefits; from dental, vision, health, disability, FMLA, and HSA

    Cons

    Can be repetitive, and you sometimes do not want to deal with the customers. Hold times count against your handle time even though you have no control over that aspect.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    This company is good for your CV and your pocket

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Officer
    Current Employee - Customer Service Officer

    I have been working at Citi full-time for more than a year

    Pros

    Everyone knows CITI is a good company and the salary is more than whats being offered elsewhere.

    Cons

    You have to deal with the schedule, working on weekends and holidays. The pay is also worth the work that you put into it, maybe a little bit more that what your paid for.

    Recommends
There are newer employer reviews for Citi

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