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Talented employees, but bogged down by bureaucracy.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Service Manager  in  New York, NY (US)
Former Employee - Service Manager in New York, NY (US)

I worked at Citi full-time for more than 5 years

Pros

Employees are always willing to help out a fellow Citibanker. Definitely promotes a team environment across business lines.

Cons

Too many levels of management/too much bureaucracy to get anything done quickly; movement or turnover n middle management results in a lack of consistency in some businesses.

Neutral Outlook
No opinion of CEO

Other Reviews for Citi

  1.  

    Great Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative/Sales  in  Hagerstown, MD (US)
    Current Employee - Customer Service Representative/Sales in Hagerstown, MD (US)

    I have been working at Citi full-time for more than a year

    Pros

    Great benefits; from dental, vision, health, disability, FMLA, and HSA

    Cons

    Can be repetitive, and you sometimes do not want to deal with the customers. Hold times count against your handle time even though you have no control over that aspect.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Its bad in here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President  in  London, England (UK)
    Former Employee - Vice President in London, England (UK)

    I worked at Citi full-time for more than 5 years

    Pros

    You are in a banking domain

    Cons

    Life is miserable if you do not have good network.

    They recruit for a role of C13 and congratulate you with an offer. Later you see that they offer you a C12.

    There is no drive for internal employees. The internal employees will work more number of years to see that someone lesser able with less experience are hired at a more greater pay.

    If you have left the job at this company and you have shared your mobile number then they will call and haunt you and bug you with (how to do this and how to do that).
    People leave and contractors are hired. Contractors leave and new bunch of contractors are hired.

    It is funny to know that few contractors are working for more than 3 years. The amount of money spent on a contractor is 3-4 times paid to a citi employee yet neither citi employee is given a hike nor the contractor is made permanent.

    Similar projects are repeated in the project / product life cycle. An entire project gets delivered in say Java. Later the same would get delivered in .NET. (The reasons given are funny like improved look and feel or new features)

    I have seen projects where there are 4-6 managers and 2-3 developers working on a project. Each manager has a different meeting scheduled for each developer. The developer has no time to develop and busy in meetings.

    Advice to ManagementAdvice

    Its useless to give advice as it would back fire on you. (Its no good to write against anyone in appraisal reviews as they would get to know who has written what)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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