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Learned a lot, but "crabs in a barrel" atmosphere

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Associate in Philadelphia, PA (US)
Former Employee - Customer Service Associate in Philadelphia, PA (US)

I worked at Comcast full-time (more than an year)

Pros

small perks like free (basic) cable and holiday sales perks

Cons

(Crabs in a Barrel) atmosphere
not much advancement
great job for one with lower class expectations

Advice to ManagementAdvice

while your there you should utilize any education advancement opportunities and do not let the lower class/lower expectation citizens cloud your goal!

Recommends
Positive Outlook
Approves of CEO

2186 Other Employee Reviews for Comcast (View Most Recent)

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  1. 1 person found this helpful  

    Management needs to train their managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL (US)
    Former Employee - Anonymous Employee in Chicago, IL (US)

    I worked at Comcast full-time (more than 5 years)

    Pros

    Great Benefits and growth opportunities. Some managers are decent.

    Cons

    Many Managers need to be trained on what to say and how to deal with employees in a particular Illinois location. They're a liability to the company and HR needs to be careful and learn how to be objective. Hiring people from lower leveled positions and giving them a management title could cost you money. They need to understand that they can't just say whatever they want to employees and bank on the fact that many employees will do nothing.

    Advice to ManagementAdvice

    Train your managers and get your installers in gear. They're both costing your company alot of money. More than you know. There have been many situations that have been hidden from execs that could cost the company alot of money.

    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    will never work here again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Specialist in Horsham, PA (US)
    Former Employee - Technical Support Specialist in Horsham, PA (US)

    I worked at Comcast full-time (more than an year)

    Pros

    free cable and stock purchase plan

    Cons

    management does not know what they are doing, they are building a call center in progress rather than have it in place already.

    Advice to ManagementAdvice

    act your age not your shoe size!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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