There are newer employer reviews for CouchSurfing

1 person found this helpful  

An inspiring place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at CouchSurfing full-time (less than an year)

Pros

Before I even started working for Couchsurfing, it was the reason I got up in the morning! The Couchsurfing community has been part of my life for years and working for the company now is better than I could have ever imagined. Every single staff member is brilliant, fun and passionate about what we do. Being around people like that every day not only makes your job more fun, but pushes you to do better.

We're given every single resource would could possibly need to do our jobs to the best of our ability. We're encouraged to think outside the box, ask questions and management is incredibly transparent. As an employee you feel valued and encouraged.

Cons

It's hard work! And because of the changes happening to the website, not everyone knows the answer to everything. There is no set path and decisions are changed daily. This definitely keeps us on our toes, though it's really only a con when you're tired.

The split between the old community and new community is always a tricky one. Some days it can be hard to do your job when you're being pushed from all ends.

Advice to ManagementAdvice

Keep on keepin' on. Keep infusing the original spirt and mission of Couchsurfing alive every day. That's what reminds us why we do what we do.

Recommends
Positive Outlook

28 Other Employee Reviews for CouchSurfing (View Most Recent)

Sort: Rating Date
  1. 15 people found this helpful  

    What was once a user-centric, hospitality-driven trusted community is quickly turning into just another travel website

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)

    I worked at CouchSurfing full-time (more than an year)

    Pros

    Many of the people who work at CouchSurfing are wonderful, but leadership leaves much to be desired. Members of CouchSurfing are extremely passionate and committed; that kind of consumer engagement is hard to come by. That said, many of the most engaged members have become disenchanted and frustrated with recent changes to the website, and some of the best community leaders are leaving the site.

    Cons

    I agree with another reviewer who said that this has turned into a hierarchical organization run by a culture of fear. There have been several rounds of layoffs in the past 18 months, with little to no explanation given. Highly skilled and talented people have chosen to leave. CouchSurfing is losing its soul.

    Advice to ManagementAdvice

    It's one thing to talk about having a strong culture, and another thing to practice what you preach. Diversity in perspectives, skills, nationality, background makes a team stronger, not weaker. Finally, I worry about safety issues when you have men in many countries who perceive CouchSurfing to be a dating website.

    Doesn't Recommend
    Negative Outlook
  2. 2 people found this helpful  

    A different world — now in turbo mode

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CouchSurfing

    Pros

    You get stuff done. A LOT of stuff.
    Extremely results-oriented; what matters is what you accomplish.
    Politics is at an absolute minimum, or maybe even zero.
    Incredibly low-drama team.
    Eyes are all on the ball…everybody's aligned towards a common goal — of building an amazing Couchsurfing.
    People get fired. It's weird to say this as a "pro", but every company ends up hiring people who don't really fit. In the long run, it's far better for them to end up leaving than to have dead wood all over the place.
    Everybody who's there absolutely, genuinely believes in Couchsurfing. It's more than just a job. It's about what Couchsurfing is and what that can bring to people around the world, not about making money.

    Cons

    People absolutely get fired. Not arbitrarily; it's uniformly either for lack of skills or because the way they work is ineffective for the organization, but it definitely happens. (See this under "pro", above, too.)
    The culture has changed absolutely enormously over the past few years. It's gone from a community that was amazing to be a part of for personal connections and for the sheer fun (travel around the world, with your friends, having fun!) to a company that's amazing to be a part of because it gets stuff done — and there are still lots of amazing people there.
    That transition was extremely painful to some, and some took it deeply, deeply personally. But it's an inevitable fact in the transition from a travel-around-the-world commune that happened to also run a website to a high-speed startup mentality.

    Recommends
    Positive Outlook
There are newer employer reviews for CouchSurfing

Work at CouchSurfing? Share Your Experiences

CouchSurfing

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.