CouchSurfing

  www.couchsurfing.org
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28 Employee Reviews (View Most Recent)

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1 person found this helpful  

An inspiring place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

Pros

Before I even started working for Couchsurfing, it was the reason I got up in the morning! The Couchsurfing community has been part of my life for years and working for the company now is better than I could have ever imagined. Every single staff member is brilliant, fun and passionate about what we do. Being around people like that every day not only makes your job more fun, but pushes you to do better.

We're given every single resource would could possibly need to do our jobs to the best of our ability. We're encouraged to think outside the box, ask questions and management is incredibly transparent. As an employee you feel valued and encouraged.

Cons

It's hard work! And because of the changes happening to the website, not everyone knows the answer to everything. There is no set path and decisions are changed daily. This definitely keeps us on our toes, though it's really only a con when you're tired.

The split between the old community and new community is always a tricky one. Some days it can be hard to do your job when you're being pushed from all ends.

Advice to ManagementAdvice

Keep on keepin' on. Keep infusing the original spirt and mission of Couchsurfing alive every day. That's what reminds us why we do what we do.

Recommends
Positive Outlook

Other reviews for CouchSurfing

  1. 2 people found this helpful  

    Dynamic, performance-based workplace that's finally gaining momentum

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Team Leader  in  San Francisco, CA (US)
    Current Employee - Product Team Leader in San Francisco, CA (US)

    Pros

    Couchsurfing has (finally) completed planned lay-offs of low-performing staff and is now picking up a huge amount of momentum. The company is moving at the speed of other consumer internet startups: using Agile-ish processes to iterate quickly against clear, high level strategy from an experienced, intelligent, well-liked, and well-respected leadership team.

    I'm an experienced, choosy product leader and I could get a similar job at many well-known consumer internet startups. But, like I said, I'm choosy. I wanted to work with an experienced management team in part because I'm tired of working for young men with no experience and a lot of entitlement.

    I've never worked with a leadership team that I liked or respected more than the current leadership of Couchsurfing. The engineers are curious, skilled, flexible, and happy. The community team is also fantastic; walking that very difficult line between tactical and strategic communication with a well-established userbase.

    The pay, perks, benefits and culture are awesome. I've spent many super fun nights out with my coworkers, who are now some of my closest friends. I'm honored to work with these people every day working to connect people across the world.

    Cons

    There's a ton of work to do to repair the relationship between the company and the community of Couchsurfing. Couchsurfing (the company) has a history a poorly thought-out products and mismanaged communications when it was run by the (recently laid off) original staff. If you work at Couchsurfing you'll spend quite a bit of time dealing with the legacy product, which for experienced product designers and developers can be a nightmare.

    Advice to ManagementAdvice

    Keep moving.

    Recommends
    Positive Outlook
  2. 1 person found this helpful  

    Empowered and encouraged to be creative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA (US)
    Current Employee - Anonymous Employee in San Francisco, CA (US)

    Pros

    Couchsurfing is a small startup with a very passionate userbase that have had life changing experiences through Couchsurfing. The company is currently totally redeveloping the entire website, along with its mobile apps, giving employees a unique opportunity to solve complex problems while having the freedom of creating new solutions.

    All of the teams and employees are empowered to come up with solutions, with management acting as good mentors and guides. I've found all of the management very easy to talk to, and always open for feedback.

    My favorite part about working at Couchsurfing is seeing the company working on new and better technology to solve problems the community has been dealing with for many years. I'm excited for the world to see a modern Couchsurfing service that makes it easier for members to have amazing experiences.

    Cons

    In contrast to most startups, Couchsurfing has been around for nearly 10 years. During this time, the website became quite outdated and dysfunctional, and the community's relationship with the company started to sour. The current Couchsurfing staff are remaking the entire website, while also rebuilding and repairing relationships with some of the long-time members.

    Advice to ManagementAdvice

    Push hard, stay focused, and keep the vision of a better Couchsurfing in the minds of everyone

    Recommends
    Positive Outlook
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