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new and awesome challenges everyday that keep me learning and growing as an engineer

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Engineer  in  San Francisco, CA (US)
Current Employee - Engineer in San Francisco, CA (US)

I have been working at CouchSurfing full-time for less than a year

Pros

I really love the people I work with. The other engineers are extremely talented and I learn from them every single day. The work is challenging and I constantly feel like I'm pushing the limits of my abilities and growing professionally as a result. The swings in the office are a great place to meditate on a hard problem you're chewing on, and if that doesn't do it surely a game of ping pong will. Most people in the office have a standing desk and we also have a 'living room' full of couches, so you never have to sit at the same boring desk day after day. We've started doing Tech Talk Tuesdays twice a month where someone presents a new language/framework/concept during lunch. The food is great. Like most people here, our chef is really, really good at what he does.

Cons

I love my work so much, that sometimes its hard to balance out other parts of my life. I find myself staying up through the night and hacking gleefully away on weekends to nail the projects I'm working on. Let me be completely clear: This is NOT because I feel pressure from management to work a lot. Its because the management creates an environment where the engineers are encouraged to build stuff, and to take pride in what you've built. The work-life balance thing is important though, so I guess this is a Con. But I can think of worse problems to have.

Advice to ManagementAdvice

Keep up the good work. Its going to be an amazing year for Couchsurfing =]

Recommends
Positive Outlook

28 Other Employee Reviews for CouchSurfing (View Most Recent)

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  1. 16 people found this helpful  

    Management is cold & clueless. The food is good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer  in  San Francisco, CA (US)
    Former Employee - Engineer in San Francisco, CA (US)

    I worked at CouchSurfing full-time

    Pros

    1) The office furniture is nice
    2) Ping-pong table
    3) The chef is a very good chef.
    4) Good health benefits to balance the stress and hostility from Management.
    5) Mediocre severance

    Cons

    1) Co-workers disappear from the office and you don't know until weeks later that they were not on vacation. This happens monthly!

    2) Company relies heavily on a media façade to spin the negative comments of the Community regarding the Corporate take-over of the company and the deletion of website features.

    3) Product & Management has background in games and doesn't understand the CouchSurfing community or why the product (which they inherit) was successful in the past. This leads to poor design decisions, wasted engineering hours, and lots of last-minute pressure to deliver last-minute changes.

    4) "Unlimited vacation" is NOT good like it may sound. Unlimited vacation mean you only take vacation if your manager lets you (even if you earned the vacation). State of California requires employer to pay you untaken vacation hours when you are terminated but unlimited vacation avoids this because you do not earn any vacation hours. Basically it is a trick to avoid having to pay for unused vacation hours when they fire you.

    Note: They are writing 5-star reviews on Glassdoor to balance out the negative reviews. Read the positive and negative ones and make decision yourself. It is the media propaganda game like all the internet is! My recommendation: Don't work too hard, don't work overtime, and be prepared for termination regardless of how good your performance is.

    Advice to ManagementAdvice

    Treat people with respect. Don't rely on media to pretend that you are a respectful & cultural company. You clearly doesn't care about employees or about the people in the Community. Don't see the Community and your employees as data points.

    Also, Stop lying.

    In another review a person wrote "Couchsurfing has (finally) completed planned lay-offs of low-performing staff" which is just trying to create a scapegoat for the management's poor performance and mistakes. For example, the latest website updates which took much longer than anticipated, and look & perform poorly.

    Doesn't Recommend
    Neutral Outlook
  2. 2 people found this helpful  

    The biggest 180 I have ever witnessed a company take

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer  in  San Francisco, CA (US)
    Current Employee - Engineer in San Francisco, CA (US)

    I have been working at CouchSurfing full-time for less than a year

    Pros

    - The people you work closely with on a day to day basis are phenomenal. They are fun, they feel like family, and most everybody is bursting at the seams with talent.

    - The free lunches and dinners you share with your coworkers are better than anything you could possibly get at a nearby restaurant. The main chef is extremely talented and tries very hard to meet the wildly varying dietary restrictions of the employees.

    - The office space is *incredible*. Very open and cozy, very anti-cube, completely lit by the sun through the skylights during the day. It's a fantastic building, and has been seriously decked out to be a wonderful place to spend your working days.

    Cons

    - I can not even begin to stress these three words enough: *Culture Of Fear!* Senior management actually uses the phrase, "If you are not excellent, you will be fired" in the *new hire orientation!* ...I can't make this stuff up, folks.

    - They have fired *many* talented individuals with little to no notice in recent months. Almost all of the people fired have been the "old-timers" who had a very strong and passionate love for what Couchsurfing has historically stood for and meant to its community members.. which is far from a coincidence.

    - Senior Management claims that the grass roots, "meaningful connections" culture that CS was founded on is still the vision, but it feels as genuine as record company executives claiming that they're in it for the art. There appears to be no interest in the community as a collection of individuals who have shared amazing experiences through this service - instead the loyal community is viewed as data points for future monetization, and really nothing more. It would be foolish to think that a company would never have financial interest in mind, but it is a sad day when Couchsurfing has also lost its heart.

    - There used to be cork bulletin boards on the walls, with countless postcards from members thanking Couchsurfing for changing their lives and being a positive part of their experiences.

    All been taken down.

    There used to be art on the walls, and posters which inspired you to "live your dream, and share your passion."

    All been taken down.

    *Why* make such a bold and drastic statement? It speaks volumes to the fact that management isn't even *pretending* to the employees that they care about the culture anymore. It's worse than apathy, it's rubbing it in our faces.

    Advice to ManagementAdvice

    -- Don't remove the art and inspiration from the walls. It shows your true colors.

    -- Listen to your community. They know what made Couchsurfing special, and you clearly do not.

    -- Stop firing talented people who actually care about Couchsurfing. They will add more value in the members' eyes than all the trendy Rails development in the world could ever dream about.

    -- Couchsurfing can have a heart without jeopardizing your equity value. If you TRULY do your best to keep Couchsurfing's soul alive, the value (both monetary and otherwise) of the company will soar higher than you could ever imagine.

    Doesn't Recommend
    Negative Outlook
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