621 Employee Reviews (View Most Recent)

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It is a great place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Customer Service Representative  in  Phoenix, AZ (US)
Current Employee - Customer Service Representative in Phoenix, AZ (US)

I have been working at Cox Communications

Pros

Competitive Pay and benefits
Room for advancement
Great leadership feedback
They will help pay for your school and degree
Great people/ camaraderie

Cons

The job can get stale at times.
Changes from leadership are not always provided to floor representatives prior to rolling them out.

Advice to ManagementAdvice

Keep up the good work. Show a little more interest in developing online relations with customers by providing funding in this area.

Recommends
Approves of CEO

Other Reviews for Cox Communications

  1. 1 person found this helpful  

    Excellent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Systems Analyst  in  Atlanta, GA (US)
    Current Employee - Senior Systems Analyst in Atlanta, GA (US)

    I have been working at Cox Communications

    Pros

    Good work life balance
    Can branch out in job duties
    Very friendly co-workers
    Management is always willing to listen

    Cons

    Can get stagnant, especially for people working on the tech side
    Mature market. Cable industry as such is facing many challenges to from Internet/Data revolution.
    Not easy to move up the corporate ladder within
    Pay & Bonus average

    Advice to ManagementAdvice

    Recognize and promote leaders from within
    Increase speed to market, especially with new product offerings
    Adopt new technology rather than playing catchup later

    Recommends
    Approves of CEO
  2. 2 people found this helpful  

    Lack of Growth Opportunity at Cox Media

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cox Communications

    Pros

    You get to be a part of every iniative

    Cons

    You HAVE to be a part of every iniative- over worked- VP of Marketing only hires people she knows outside of work, husband and wife work in the same office where their roles cross those being managed.

    Advice to ManagementAdvice

    Stop allowing friends and family members of Senior Team to be hired on.

    Doesn't Recommend
    Approves of CEO
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