There are newer employer reviews for Cracker Barrel

 

Great company to work for!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Cracker Barrel full-time (more than 10 years)

Pros

Competitive pay
Company Service Standards, always willing to go above the guest expectations when able
Cleanliness of restaurant and retail store

Cons

Sometimes long hours due to inadequate staffing or needs to cut labor
To much paperwork
Same problems as most restaurant or retailers but overall good

Advice to ManagementAdvice

Prioritize each day
Make committement to meet with team to set goals

Recommends
Positive Outlook
Approves of CEO

526 Other Employee Reviews for Cracker Barrel (View Most Recent)

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  1. 1 person found this helpful  

    Too Good to be True

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dishwasher/Busboy in Lynchburg, VA (US)
    Current Employee - Dishwasher/Busboy in Lynchburg, VA (US)

    I have been working at Cracker Barrel part-time (less than an year)

    Pros

    benefits IF full-time
    good pay
    not that many pros mostly cons

    Cons

    worked for over 1 month & was never given full time hours; even though I asked for them constantly
    no break times allowed if over 18
    was told in interview that there would always be at least 4 dishwashers during every shift - never happened

    Advice to ManagementAdvice

    compare notes with other managers before yelling at staff for doing what another manager asked them to do

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    worst restaurant job I've had in 30 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Am Restaurant Server in Tampa, FL (US)
    Current Employee - Am Restaurant Server in Tampa, FL (US)

    I have been working at Cracker Barrel part-time (more than an year)

    Pros

    None that I can think of....

    Cons

    -poor customer service: "one stop shop" means you give your order the minute you hit your chair, you get slapped with your bill when your food comes, and we are NOT to engage you in conversation, because they want you OUT of there in 29 minutes, so they can fill the table again
    -how do YOU feel, as the "guest" about unused butters, jellies, honey, creamers being used over & over again, even if they fell on the floor
    -you rarely see your original server, because we have to run food to someone else's table, and we can't get back to you
    -filthy flatware, dishes, glasses, coffee cups...they don't take the time to clean/drain the dishwashers...I've found muffins inside of coffee cups that are supposed to be clean...
    -tips are average of $1 per person
    -looking for a REAL job, they're just hard to find, but embarassed to be serving here -this isn't customer service, this is salmonella waiting to happen...

    Advice to ManagementAdvice

    put your money where your mouth is, and start treating your "guests" AND your employees the way you claim you do in your employee manual....

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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