540 Employee Reviews (View Most Recent)

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A stop along my career path.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee  in  El Segundo, CA (US)
Former Employee - Anonymous Employee in El Segundo, CA (US)

I worked at DIRECTV full-time for less than a year

Pros

Good benefits
People work hard
Lots of technology

Cons

Infrastructure is lacking to support employees - all the spending goes toward customers
Executives fight with one another and it negatively impacts lower level productivity.

Advice to ManagementAdvice

Create one vision and execute.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Other Reviews for DIRECTV

  1. 1 person found this helpful  

    One solid company.

    • Career Opportunities
    Current Employee - Field Operations Supervisor  in  Vancouver, WA (US)
    Current Employee - Field Operations Supervisor in Vancouver, WA (US)

    I have been working at DIRECTV full-time for more than 8 years

    Pros

    Cutting edge software, open door policy, very positive work environment, very focused on safety and overall top cuatomer satisfaction.

    Cons

    Supervisor and management level pay is somewhat lacking. However technician pay has increased in several areas over the past few years which is a great thing considering the tech force is the daily face of DTV as a whole. The supervisor and manager pay should follow suit as we are the ones directing cultural change in our markets.

    Advice to ManagementAdvice

    Work on more levels of pay for the techs, especially the ones who wants to stay techs. There simply needs to be a more progessive structure.

  2. 1 person found this helpful  

    High standards for customer service, in a typical fast paced environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Retention Agent  in  Boise, ID (US)
    Former Employee - Customer Retention Agent in Boise, ID (US)

    I worked at DIRECTV full-time for more than a year

    Pros

    Great benefits. Great stability if you can keep you attendance and metrics in check. Even better monthly incentive bonuses if you are good at your job.

    Cons

    Politics. Can be tricky to move up.

    Recommends
    Positive Outlook
    Approves of CEO
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