There are newer employer reviews for DIRECTV

 

A stop along my career path.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in El Segundo, CA (US)
Former Employee - Anonymous Employee in El Segundo, CA (US)

I worked at DIRECTV full-time (less than an year)

Pros

Good benefits
People work hard
Lots of technology

Cons

Infrastructure is lacking to support employees - all the spending goes toward customers
Executives fight with one another and it negatively impacts lower level productivity.

Advice to ManagementAdvice

Create one vision and execute.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

568 Other Employee Reviews for DIRECTV (View Most Recent)

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  1. 1 person found this helpful  

    Wasn't happy at this job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Retention Agent in Huntsville, AL (US)
    Former Employee - Customer Retention Agent in Huntsville, AL (US)

    I worked at DIRECTV full-time (more than an year)

    Pros

    The dress code was very laxed like a call center should be and the fact that the company had availability of same day PTO was definitely a plus

    Cons

    This company was very unprofessional. Management did not interact with employees in a professional manner and there was a lot of favortism among employees.

    Advice to ManagementAdvice

    Management needs to be more professional

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    One solid company.

    • Career Opportunities
    Current Employee - Field Operations Supervisor in Vancouver, WA (US)
    Current Employee - Field Operations Supervisor in Vancouver, WA (US)

    I have been working at DIRECTV full-time (more than 8 years)

    Pros

    Cutting edge software, open door policy, very positive work environment, very focused on safety and overall top cuatomer satisfaction.

    Cons

    Supervisor and management level pay is somewhat lacking. However technician pay has increased in several areas over the past few years which is a great thing considering the tech force is the daily face of DTV as a whole. The supervisor and manager pay should follow suit as we are the ones directing cultural change in our markets.

    Advice to ManagementAdvice

    Work on more levels of pay for the techs, especially the ones who wants to stay techs. There simply needs to be a more progessive structure.

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