DISH

www.dish.com
There are newer employer reviews for DISH

 

Could Be Better, Could Be Worse

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Advanced Technical Support Representative in Littleton, CO (US)
Current Employee - Advanced Technical Support Representative in Littleton, CO (US)

I have been working at DISH full-time (more than a year)

Pros

Good management (at least in the call center), plenty of training to keep you up to date on what's going on.

Cons

Lazy customer service agents, people not wanting to work. Hard to accomplish payouts based on random metrics we cannot control.

Advice to ManagementAdvice

Ease up on the can-be-rigid requirements that are, honestly, unreachable sometimes.

Recommends
Neutral Outlook
Approves of CEO

1955 Other Employee Reviews for DISH (View Most Recent)

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  1. 2 people found this helpful  

    The best company I have worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Denver, CO (US)
    Current Employee - Financial Analyst in Denver, CO (US)

    I have been working at DISH full-time (less than a year)

    Pros

    Challenging environment, growth opportunities, & great team cohesion. I hadn't been with the company barely 2 months before I was presenting to EVPs. The managers/directors/VPs I report to often ask for my opinion when it comes time to make a decision and they don't feel they always have to be the one who came up with the idea. Working for Dish challenges me on a daily basis and I feel that I learn something new everyday. Not long after I started at the company I received an offer from another organization that paid significantly more but I didn't hesitate to turn it down because the experience and on the job education I receive at Dish are priceless. Joe Clayton is a visionary leader and it's obvious when he speaks that he cares about his employees.

    Cons

    Although there is great cohesion within teams there seems to be a disconnect between teams sometimes. It's not uncommon to hear the frustration in the voice of a person from another team when you request their help.

    Advice to ManagementAdvice

    Work on building cohesion between teams and remove the us vs. them mentality that seems to be present between teams.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Dish is not for the easily winded.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Specialist I in Norman, OK (US)
    Current Employee - Field Service Specialist I in Norman, OK (US)

    I have been working at DISH full-time (less than a year)

    Pros

    Great pay, benefits, and opportunity for advancement. A lot of interaction with all likes of people. You don't have a manager up your a... all day long.

    Cons

    Long work days, normally about 10 hours a day but it could be in excess of 15 hours in a day. I only have to work 4 days a week at the moment because my office is over their quota for techs. However, if it drops below the quota then you may be required to work mandatory 5th days.

    Advice to ManagementAdvice

    Hire more qualified management.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for DISH

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