There are newer employer reviews for Dealer.com

 

Great Company - Rewarding with a lot of Growth Potential

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Dealer.com full-time (more than 3 years)

Pros

The people are fantastic - hard working but also a lot of fun. It's a big start-up - which means a lot of rolling up the sleeves to get work done, but also a lot of opportunity to contribute at every level. The emphasis on health is nice, although a bit extreme at times, but that's not necessarily a bad thing! I think the company and its leaders are always striving to do the right thing for its customers and its employees - what a lot of people may not understand, especially those with little working experience, is how difficult (and at times conflicting) it can be to grow a company, maintain competitiveness, meet board expectations, and keep the culture thriving. If you can ride the wave here, it's an amazing experience to be a part of.

Cons

Some instances of immature leadership. Limited talent pool in VT.

Recommends
Positive Outlook
Approves of CEO

67 Other Employee Reviews for Dealer.com (View Most Recent)

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  1. 6 people found this helpful  

    Career Suicide

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Director
    Former Employee - Regional Sales Director

    I worked at Dealer.com full-time (less than an year)

    Pros

    - Great products, some of the best.
    - Some very great people as coworkers.
    - Some departments seem to have great stability and longevity.
    - Both Burlington and Manhattan Beach offices are amazing.

    Cons

    - Sales org is a sea of storm waves.
    - Sales org leadership is lacking at best.
    - Little to no proper customer service.
    - Constant flux and changes to comp plans, 4 different plans in 9 months.
    - Constant flux and changes to structure within the Sales & Customer Service organizations.

    Advice to ManagementAdvice

    Please wake up. You've been such an amazing company, until the last two years. You have lost some of your best players, hired others and lost those too, er, have pushed them away. Your sales reps should not have to be on the golf club to have and/or keep a career at Dealer. Most importantly, all of this flux just hurts the customers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 5 people found this helpful  

    Excellent offer turns in to 5 month nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Director
    Former Employee - Regional Sales Director

    I worked at Dealer.com full-time (less than an year)

    Pros

    Cafe is amazing, very nice facility in Burlington. You will meet some great people.

    Cons

    They lured me away from a 10 billion dollar company with an amazing offer back in Oct 2011. I was brought on to sell their new CRM that still seems to be in development. They give you a two week ORIENTATION and no job specific training. They want their employees to be in the dark. The senior management commented "if you need training you're the wrong person for the job". After two months everything about that amazing offer changed, still no training, charging me back for accounts they lost that I wasn't even involved in or paid for. After laying out the new pay plan the VP responsible left the country for two weeks. When I pressed them on training me and my concerns about the pay plan I was threatened and was told to shut my mouth. When I finally resigned after five months they ended up suing me for a non compete. They didnt live up to any part of my offer yet I am to be bound by a non compete? They hired me from a competitor and had no issue with that. On top of that while they are suing me for going to work elsewhere they hired a coworker directly from my new employer. They cost me and my new employer tens of thousands of dollars. Thats all behind us now and its time to collect.

    Advice to ManagementAdvice

    Your success has changed everything about you that got you to the position you are in today. The floodgates have opened on your employees and your customers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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