Dillard's

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959 Employee Reviews (View Most Recent)

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  • Culture & Values
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  • Senior Management
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  • Disapproves of CEO

1 person found this helpful  

Not what I was made to believe upon interviewing.

Anonymous Employee (Current Employee) Augusta, GA (US)

ProsI am in a commission area so there are opportunities to make extra money, as long as you are agressive and do not do the other assigned work you are required to do. Schedules normally post a month out.

ConsThis job is physically demanding, and takes an emotional toll on you. Being in commission, you dont make any money until after you have basically paid back your wages for the month, then, anything above that is yours. There is stock most days of the week, and not everyone is held responsible for doing their part, so others end up doing the bulk of the stock. Lifting, and ladder climbing is required many times a day, and you are often hit with falling shoe boxes for a variety of reasons. The management, from the store manager down to the individual areas, are not friendly, and when a call is placed to have one assist you with a customer situation, no one shows. If they do show, they usually embarass you in front of the customer by talking down to you. When there are markdowns, you are usually given a task to do, that ends up running over when you were supposed to leave, and keeps you from getting sales, which makes it hard to make up the dollars you have been paid. After so many months in deficit you lose your job. Time taken away from sales are rarely coded so that its not going against you. Customers are demanding and can be horrible because they know Dillards will do what ever they want. Schedules are sometimes changed a day or two before hand, and you are not notified of this change, or even asked if you are able to work the proposed change(s), resulting in canceling personal plans.

Advice to Senior ManagementShow more appreciation for your employees, and teach your management how to be more personable. Get a team hired to do stock work, outside of the dock. Follow up with people when they come to you with an issue. Better training for the employees, and change the way your commission policy works, its unfair and ridiculous.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    sales associate

    Anonymous Employee (Former Employee)

    I worked at Dillard's part-time for more than 3 years


    Pros: pay was good for the work performed Cons: the schedule could be close one night and open the… Advice to Senior Management: Care more about your employees Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Dillard's Dept. Store, AZ

    Anonymous Employee (Former Employee) Mesa, AZ (US)

    I worked at Dillard's full-time for less than a year


    Pros: They have beautiful stores with good merchandise. They strive to keep… Cons: They treat their employees as if they were disposable. They do not get much respect. I have heard this from other… Advice to Senior Management: Treat your employees with respect and you will have less… No, I would not recommend this company to a friend More
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