EarthLink

  www.earthlink.net
  www.earthlink.net
There are newer employer reviews for EarthLink

1 person found this helpful  

Terrific people

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee in San Jose, CA (US)
Current Employee - Anonymous Employee in San Jose, CA (US)

I have been working at EarthLink

Pros

Good folks working there, management is quite focused and there are many opportunities to contribute as resources are a bit thin.

Cons

The technology is very old at this point and the leanness of the enterprise makes it unlikely it will advance significantly.

Approves of CEO

263 Other Employee Reviews for EarthLink (View Most Recent)

Sort: Rating Date
  1.  

    Current commission plan is terrible!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Account Executive in Grand Rapids, MI (US)
    Current Employee - Senior Account Executive in Grand Rapids, MI (US)

    I have been working at EarthLink

    Pros

    Average Salary and benefits. They are good with PTO and realize their is a life outside EarthLink. Good network and product set.

    Cons

    Worst commission plan for sales I have ever seen. Virtually, non-existent or near impossible to take advantage of it. Poor moral and attitude. Why work so hard, when in reality, we know we are not getting commissions that are worth our efforts?

    Advice to ManagementAdvice

    If you want to increase sales, make sure your reps are motivated by a much improved comp plan. Be realistic with quotas and sales expectations. Be aware of our fierce competition as well and do better combat them.

    Doesn't Recommend
    Disapproves of CEO
  2. 3 people found this helpful  

    Very Overworked (60+hrs/wk), underpaid, unsupported.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Manager in Atlanta, GA (US)
    Former Employee - Senior Manager in Atlanta, GA (US)

    I worked at EarthLink

    Pros

    The non-management workers (from Sr. Managers down) were the ones who got the work done. I did work with some bright people who tried to get things done despite bad executive and Sr. management. You were able to effect some change/make a difference, more so than jobs I held previously in larger companies.

    Cons

    Throw stuff against the wall and see what sticks bad management and lack of direction. Ridiculously long hours (seemed to be more like this in Customer Care organization). Management only supported themselves. Lots of finger pointing and blame game. Always needing to watch your back. People constantly coming to your desk at 5pm or 6pm with their "hair on fire" to draw you into some drama for hours. Ridiculous amounts of email to deal with (CYA). Very toxic environment. Left just before the big layoff - tired of dealing and saw what was coming.

    Advice to ManagementAdvice

    I can't believe this company is still here. Sounds like executives are just beating it until they can't anymore and making sure they have their golden parachutes. Advice - get a clue.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for EarthLink

Work at EarthLink? Share Your Experiences

EarthLink

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.