Expedia

  www.expedia.com
  www.expedia.com
There are newer employer reviews for Expedia

 

Travel made easy!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Application Engineer in Bellevue, WA (US)
Current Employee - Application Engineer in Bellevue, WA (US)

I have been working at Expedia full-time (more than an year)

Pros

- People are great - very positive and want to get to know you
- willingness of those around to help provide you info or give advice, either about work, travel, or both!
- Travel and health benefits are amazing

Cons

- Typical office politics
- sometimes a lack of desire to emphasize operational excellence

Advice to ManagementAdvice

Please look at establishing standards (especially in IT) for processes and tools for Operations as that will help in reducing overhead cost and allow that money to be shifted toward new ventures that can help keep Expedia at the top of travel

Recommends
Neutral Outlook
No opinion of CEO

918 Other Employee Reviews for Expedia (View Most Recent)

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  1. 2 people found this helpful  

    The Unspoken Rules

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Expedia full-time (more than 3 years)

    Pros

    Pay and Benefits. Travel Discounts. The ability to work for a company everyone recognizes.

    Cons

    1. Unless you're prepared to say something that makes you and your director look good, even if you have no clue what you're talking about, say nothing at all.
    2. Underachievers and rule breakers will get ahead as long as they make friends with someone who matters.
    3. Management must be re-org'd on at least a bi-yearly basis
    4. Management is to have as little knowledge as possible about what their directs do yet will immediately tell directs how their jobs should be done.
    5. Career life expectancy is not to exceed 2-3 years.
    6. Always point fingers at others.
    7. Never check the facts before pointing said fingers.
    8. Never take responsibility for your own screw ups.
    9. Insignificant business functions take precedence over customer service and experience.
    10. If someone makes you unhappy, see to it that their bonuses are doc'd 80%

    Advice to ManagementAdvice

    Take a step back and try to actually learn something about what your employees do for you on a daily basis. Back them up when there's a problem, it's their work that keeps you paid in the first place.

    Stop fixing things that aren't broken

    Go back to caring more about your customers instead of how much time it takes for a VP to get an email in the middle of the night (which he probably won't read until morning) when there is a customer impacting outage.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Stimulating, but extremely political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Rome (Italy)
    Current Employee - Anonymous Employee in Rome (Italy)

    I have been working at Expedia full-time

    Pros

    - Very good compensation and benefits
    - Passionate colleagues for the most part

    Cons

    - frequent senior leadership changes, not enough diversity in senior leadership which seems to be a bit of an old boys network. All with finance background and almost all men.
    - volatile strategy, changes every 3 months
    - extremely political, thinks it's result driven but politicization of everything kills true high performance
    - very high turnover of middle management and senior management, let alone the lower ranks
    - senior leadership thinks it's an innovative, tech-driven company. It's not. It is run like a bank.

    Advice to ManagementAdvice

    Question your own leadership capabilities

    Recommends
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Expedia

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