FedEx Office

  www.fedexoffice.com
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605 Employee Reviews (View Most Recent)

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1 person found this helpful  

Retail with printing services...

Assistant Manager (Current Employee) Chesapeake, VA (US)

Pros-Health insurance
Having the ability of learning how to produce digital projects using Adobe software.
The accomplished feeling when you genuinely help a customer in need.

ConsStaffing, this company can't keep talent employed because we can't pay them enough for what is expected of them to do. Being stretched to thin while still having the expectation of management to provide the "best" customer service. Learning curve for new hires is far to great.

Advice to Senior ManagementGet rid of "product of the month". Forcing employees to "sell sell sell" makes for some awkward interactions with customers. We can never match the prowess of Staples or Office Max's retail sections. We need to get back to our core business which is printing. Also stop wasting money by enforcing us to do a "clean and bright" but months done the road completely change it by the "clean sweep". We've wasted payroll dollars by having us change the labels and the cost of label holders needed to do said changes. Most people still don't realize that we were once Kinkos and that we have all the same services plus more. People just don't understand what FedEx Office is, they think it is literally a FedEx office call center for all things FedEx.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    FedEx Office is a horrible place to work

    Customer Service Coordinator (Former Employee) Portland, ME (US)

    I worked at FedEx Office full-time for more than 5 years


    Pros: it's a job with benefits Cons: I think FedEx is a horrible company to work for. They only care about their profit margins and thats the bottom line. They consistently keep… Advice to Senior Management: Treat your employees like human beings instead of corporate robots. No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    5 people found this helpful  

    "Work harder and take on more responsibility than you can handle, for no additional pay, or you're FIRED!"

    Whatever They're Calling Me Now (Current Employee)

    I have been working at FedEx Office full-time for more than 3 years


    Pros: Embarrassingly high turnover rate makes it easy to land a… Cons: Your co-workers are constantly quitting, while management drags its feet and hires one new employee for every two lost. You will ALWAYS be working in… Advice to Senior Management: Advice to Management? None, they seem to be doing great… No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More
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