FedEx Office

  www.fedexoffice.com
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1 person found this helpful  

Retail with printing services...

Assistant Manager (Current Employee) Chesapeake, VA (US)

Pros-Health insurance
Having the ability of learning how to produce digital projects using Adobe software.
The accomplished feeling when you genuinely help a customer in need.

ConsStaffing, this company can't keep talent employed because we can't pay them enough for what is expected of them to do. Being stretched to thin while still having the expectation of management to provide the "best" customer service. Learning curve for new hires is far to great.

Advice to Senior ManagementGet rid of "product of the month". Forcing employees to "sell sell sell" makes for some awkward interactions with customers. We can never match the prowess of Staples or Office Max's retail sections. We need to get back to our core business which is printing. Also stop wasting money by enforcing us to do a "clean and bright" but months done the road completely change it by the "clean sweep". We've wasted payroll dollars by having us change the labels and the cost of label holders needed to do said changes. Most people still don't realize that we were once Kinkos and that we have all the same services plus more. People just don't understand what FedEx Office is, they think it is literally a FedEx office call center for all things FedEx.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    A good job to have while in college.

    Production Coordinator (Former Employee) Lexington-Fayette, KY (US)

    I worked at FedEx Office full-time for more than a year

    Pros: FedEx offers tuition reimbursement up to a certain amount, and also is flexible about… Cons: Unless you want to go into management, there really aren't very many advancement… Advice to Senior Management: It would be beneficial to the company to provide greater incentive for selling the "product… Yes, I would recommend this company to a friend More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Company!

    Anonymous Employee (Current Employee)

    I have been working at FedEx Office full-time for more than 10 years

    Pros: Great Benefits, Good Environment, Job is one of the best… Cons: Can be stressful at times, but the people you work… Advice to Senior Management: POM is ruining the customer experience and driving customers out of our stores. PLEASE LISTEN TO THE PEOPLE DOING THE JOB. I love our… Yes, I would recommend this company to a friend More

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