Forever 21

  www.forever21.com
  www.forever21.com
There are newer employer reviews for Forever 21

 

Very unorganized and does not invest in employees

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Visual Merchandiser in San Francisco, CA (US)
Current Employee - Visual Merchandiser in San Francisco, CA (US)

I have been working at Forever 21 full-time (more than an year)

Pros

fun, young people. trendy environment. very good place if you're young and wanna be inspired

Cons

very messy floorsets; not enough coordination between visual merchandising and merchandising teams. lots of piece-y items that should be put on sale so there can be space for new products. also, company needs to learn that they need to invest in their employees. not giving a 6-month review is a horrible idea. employees just dont get enough respect and recognition for their work.

Advice to ManagementAdvice

again, company needs to learn that they need to invest in their employees. not giving a 6-month review is a horrible idea. employees just dont get enough respect and recognition for their work.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

1482 Other Employee Reviews for Forever 21 (View Most Recent)

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  1.  

    Less than pleasant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in New York, NY (US)
    Current Employee - Sales Associate/Cashier in New York, NY (US)

    I have been working at Forever 21 part-time (less than an year)

    Pros

    Hourly wage was higher than the norm (other stores start at $8.50/hr, forever 21 starts at $10/hr), large diversity among employees

    Cons

    Low hours, managers ignore coworkers constantly calling out without having someone cover, managers don't allow us the 3 breaks we're entitled to, less deserving employees get most of the hours out of favoritism

    Advice to ManagementAdvice

    Practice equality among employers, give the hours to those who deserve it, enforce ALL rules and policies

    Doesn't Recommend
    Neutral Outlook
  2.  

    Easy first job but needs a lot of fixing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Vancouver, BC (Canada)
    Current Employee - Sales Associate in Vancouver, BC (Canada)

    I have been working at Forever 21 full-time

    Pros

    - the other sales associates are great and you meet some fun people
     - relaxed dress code - just no big logos or anything trashy
     - easy work for the most part
     - managers were all nice and great people
     - first dibs on new clothes and you could nab products on your break
     - flexible hours and it was easy to trade shifts or get days off

    Cons

    - pathetic 10% discount that anyone with the SPC card could get
     - mundane, boring work that consisted of sales associates walking around blindly pretending to be doing something when days were slow (which is very often)
     - management, though brilliant and very nice people, was haphazard and seemed rather confused though this is probably mostly due to constraints from upper management.
     - very counterproductive upper management : new store opening but not allowed to advertise that fact anywhere so no one knew that there was a new store. Worst of all, this is supposed to be the FLAGSHIP store in Vancouver.
    - ridiculous sales goals set by HQ: had our hours slashed if they weren't reached and it wasn't unusual to see ONE girl manning the entire upper floor and ONE girl at the bottom floor. Management then wondered why there were no customers when it was obvious that there was no one to promote sales and there was no advertising of the store done.
     - clothes were moved around on what seemed to be a daily basis, which made it near impossible to find where gobacks belonged. You could work one day, memorise the entire floor and it'd be different the next day, resulting in customer dissatisfaction when no one can locate a particular item.
     - horrible, repetitive music playlist

    Advice to ManagementAdvice

    Definitely need to get rid of inefficient, useless policies: if a new flagship store opens, obviously do some advertising and allow for the flagship store to promote itself. Lower management though, keep on being awesome :D

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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